Cisco's Catalyst is one of that company's brand of network switches.
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PG Forsta HX Platform
Score9.5 out of 10
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The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.
Well-suited for big companies like mine, where we have a lot of users that we have to connect together. Getting all the switches into one big stack that you can just manage all at one time is fantastic for ease of use. Not suited for maybe smaller mom and pop shops or smaller companies that don’t have as many. They could probably go with something much easier to manage.
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They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Easy-to-use management interfaces. The CLI commands go across the whole Cisco Catalyst Switches 9000 series, so it makes it easy, the code being the same on the 9000 series. Just being able to do port channels, trunks, and connecting up edge switches to it with the Cisco Catalyst Switches 9000 Series.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One thing is that these, every time Cisco gets a new switch, they just make an amendment to the power supply, so they'll just put a knob on it. So let's say if you lose any power supply unit, you'll have to purchase another one, which costs a lot of extra money because we have a lot of another power supply units from the redundant, which we can use, but we can't now because they have just tweaked the modeling of that. Which makes no sense, particularly to me because it's an extra money making machine kind of a thing. But that's fine.
Another thing is these ports, I believe they are a bit less of, if I can say the quality of the oldest switches, they were quite sturdy. As I said earlier, the new switches, they're very light and when you lift them you feel it. So that's one thing, which I think the quality or the material which we are using has gone down.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
They are consistently reliable and this switch in particular is a very affordable solution. We can place the Cisco Catalyst 1000 Series Switches gear in areas that we normally would not place a switch because it is affordable enough to make it justifiable. And because it is a reliable solution, we are confident it will continue to provide service over the long haul.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
Cisco by and far does a great job with the Catalyst line. From a layer 2 dumb switch all the way up to ISP carrier grade switching within the Catalyst portfolio. The best part about it is command parity among the various tiers of product. The only differences are going to lie in what features are available per switch.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
We have very few is any outages due to a Cisco hardware failure. Some of our gear is exposed to some pretty harsh environments, and they keep on ticking!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
No, the packets flow. Sometimes you will see collisions and broadcast storms can happen which will slow performance but that can be fixed and the packets will flow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We rarely have issues with the product. I have only had to contact support one time since we put it in and that was to see if another vendor was giving me accurate information on an issue I was having.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cisco Networking Academy partners with many local Colleges and High Schools to provide great hands-on training. You do need to drive to learn the topic. The in-class session only go so far. You really need to apply this to the real world. Cisco makes it easy for business to connect via CLC or Cisco Learning Credits.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The implementation of the Cisco Catalyst 1000 Series Switches is fairly seamless, especially if you are familiar with Cisco products. We have had Brocade switch gear in place too, and the differences between the manufacturers [are] not a major issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
2960s, 9200s, 9400s, 3650s, 3800s. I think that this product is a lot better. I know I just complained about the noise, but it’s still much quieter than our other ones. So we do have a couple of public deployments, and once we swap these out, they complained less. Sometimes we have small offices that get the gear in with them, and these sound less like a jet engine. And yeah, these are a lot easier to manage as well. Everything in the same family. It’s a lot.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are exclusive Cisco at our organization. In truth part of the reason is, with one type of switch and one manufacturer, it is easier to support. It is also easier to give consistent training to our staff in our tech department
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
