18 Ratings
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Score 9.3 out of 100
193 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • Proofpoint Email Protection ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

7.3

Cisco Cloud Email Security

73%
9.0

Proofpoint Email Protection

90%
Proofpoint Email Protection ranks higher in 7/7 features

Anti-malware

8.2
82%
3 Ratings
9.9
99%
76 Ratings

Cusomizability

5.5
55%
3 Ratings
9.9
99%
75 Ratings

Data Loss Protection

8.1
81%
3 Ratings
8.5
85%
48 Ratings

Threat Detection

8.2
82%
3 Ratings
9.0
90%
75 Ratings

Sandboxing

6.4
64%
3 Ratings
8.9
89%
57 Ratings

End-to-End Encryption

7.3
73%
3 Ratings
9.0
90%
58 Ratings

Management Tools

7.2
72%
3 Ratings
8.0
80%
74 Ratings

Attribute Ratings

  • Cisco Cloud Email Security is rated higher in 1 area: Usability
  • Proofpoint Email Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.3

Cisco Cloud Email Security

73%
5 Ratings
9.8

Proofpoint Email Protection

98%
96 Ratings

Usability

9.1

Cisco Cloud Email Security

91%
1 Rating
8.3

Proofpoint Email Protection

83%
2 Ratings

Availability

Cisco Cloud Email Security

N/A
0 Ratings
9.1

Proofpoint Email Protection

91%
2 Ratings

Performance

Cisco Cloud Email Security

N/A
0 Ratings
8.2

Proofpoint Email Protection

82%
2 Ratings

Support Rating

8.2

Cisco Cloud Email Security

82%
3 Ratings
8.3

Proofpoint Email Protection

83%
8 Ratings

Product Scalability

Cisco Cloud Email Security

N/A
0 Ratings
8.2

Proofpoint Email Protection

82%
1 Rating

Likelihood to Recommend

Cisco

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
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Proofpoint

Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
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Pros

Cisco

  • Advanced malware protection.
  • Integration with Office365.
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Proofpoint

  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
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Cons

Cisco

  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
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Proofpoint

  • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
  • Proofpoint can always continue to strive to keep its product a leader in the industry.
  • Proofpoint's support site could be overhauled to provide a more logical flow.
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Pricing Details

Cisco Cloud Email Security

Starting Price

Editions & Modules

Cisco Cloud Email Security editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Proofpoint Email Protection

    Starting Price

    Editions & Modules

    Proofpoint Email Protection editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Cisco

      It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

      With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
      Read full review

      Proofpoint

      Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
      Read full review

      Reliability and Availability

      Cisco

      No answers on this topic

      Proofpoint

      There were no appliance errors or unplanned outages during five years of operation.
      Read full review

      Performance

      Cisco

      No answers on this topic

      Proofpoint

      Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
      Read full review

      Support Rating

      Cisco

      Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
      Read full review

      Proofpoint

      We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
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      Alternatives Considered

      Cisco

      Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
      Read full review

      Proofpoint

      We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
      Read full review

      Scalability

      Cisco

      No answers on this topic

      Proofpoint

      You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
      Read full review

      Return on Investment

      Cisco

      • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
      • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
      • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
      Read full review

      Proofpoint

      • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
      Read full review

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