12 Ratings
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Score 8.4 out of 100
171 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

It is an absolutely necessary tool with the increase in phishing and malware emails that can pose potential threats to our data. It is great in every aspect. It lets administrators have control over which mails can be sent and received. It can be difficult for a regular user to understand all those features and settings it has. It requires additional training without which it's hard to use to its full potential.
Sandeep Reyyi | TrustRadius Reviewer

Proofpoint Email Protection

Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Proofpoint Email Protection
8.2
Anti-malware
Cisco Cloud Email Security
8.1
Proofpoint Email Protection
9.3
Cusomizability
Cisco Cloud Email Security
7.2
Proofpoint Email Protection
9.2
Data Loss Protection
Cisco Cloud Email Security
7.1
Proofpoint Email Protection
7.4
Threat Detection
Cisco Cloud Email Security
8.2
Proofpoint Email Protection
8.7
Sandboxing
Cisco Cloud Email Security
7.4
Proofpoint Email Protection
7.7
End-to-End Encryption
Cisco Cloud Email Security
7.2
Proofpoint Email Protection
7.9
Management Tools
Cisco Cloud Email Security
6.8
Proofpoint Email Protection
7.7

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
Laurie Keith | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

Proofpoint Email Protection

  • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
  • Proofpoint can always continue to strive to keep its product a leader in the industry.
  • Proofpoint's support site could be overhauled to provide a more logical flow.
Anonymous | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 8.6
Based on 2 answers
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 2 answers
Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 9.1
Based on 2 answers
There were no appliance errors or unplanned outages during five years of operation.
Frank Haarmann | TrustRadius Reviewer

Performance

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 2 answers
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
Frank Haarmann | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.3
Based on 4 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

Proofpoint Email Protection 8.1
Based on 5 answers
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
Nicole Dohrman | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
Fraser Clark | TrustRadius Reviewer

Scalability

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 1 answer
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
Frank Haarmann | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Proofpoint Email Protection

  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Email Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.1
Proofpoint Email Protection
9.0

Usability

Cisco Cloud Email Security
8.6
Proofpoint Email Protection
8.2

Reliability and Availability

Cisco Cloud Email Security
Proofpoint Email Protection
9.1

Performance

Cisco Cloud Email Security
Proofpoint Email Protection
8.2

Support Rating

Cisco Cloud Email Security
8.3
Proofpoint Email Protection
8.1

Scalability

Cisco Cloud Email Security
Proofpoint Email Protection
8.2

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