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Top Rated
162 Ratings
10 Ratings
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Score 8.4 out of 100

Proofpoint Email Protection

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Top Rated
162 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.7
Proofpoint Email Protection
8.1
Anti-malware
Cisco Cloud Email Security
8.5
Proofpoint Email Protection
9.2
Cusomizability
Cisco Cloud Email Security
8.0
Proofpoint Email Protection
8.8
Data Loss Protection
Cisco Cloud Email Security
6.4
Proofpoint Email Protection
7.1
Threat Detection
Cisco Cloud Email Security
8.5
Proofpoint Email Protection
8.8
Sandboxing
Cisco Cloud Email Security
9.1
Proofpoint Email Protection
7.5
End-to-End Encryption
Cisco Cloud Email Security
7.5
Proofpoint Email Protection
7.7
Management Tools
Cisco Cloud Email Security
5.8
Proofpoint Email Protection
7.8

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
Laurie Keith | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

Proofpoint Email Protection

  • The pricing is high and there are many licenses for things I feel should be part of other products.
  • The UI is slightly dated and has a lot of room for improvement.
  • The separate products should have one pane of glass for administration. Currently, if you own several of the products it feels quite disjointed when using them.
Fraser Clark | TrustRadius Reviewer

Reliability and Availability

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 9.1
Based on 1 answer
There were no appliance errors or unplanned outages during five years of operation.
Frank Haarmann | TrustRadius Reviewer

Performance

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 1 answer
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
Frank Haarmann | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 9.0
Based on 1 answer
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

Proofpoint Email Protection 7.9
Based on 3 answers
The support team is great! They are knowledgeable and assist with small issues or major ones. They have always been kind and try to resolve issues as quick as they can.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

Proofpoint Email Protection

Proofpoint was able to match or beat every feature of all competitors and used our own real data to prove their effectiveness. We placed ProofPoint behind our existing email gateway to detect what they were missing, and we were shocked. Our old vendor was allowing live viruses, malware, phishing, spam, and all other unwanted mail through. Proofpoint was able to detect these—even with the disadvantage of being the second in line for mail flow. That's what truly sold me on the product.
Rich Curtis | TrustRadius Reviewer

Scalability

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 1 answer
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
Frank Haarmann | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Proofpoint Email Protection

  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Email Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.9
Proofpoint Email Protection
8.7

Reliability and Availability

Cisco Cloud Email Security
Proofpoint Email Protection
9.1

Performance

Cisco Cloud Email Security
Proofpoint Email Protection
8.2

Support Rating

Cisco Cloud Email Security
9.0
Proofpoint Email Protection
7.9

Scalability

Cisco Cloud Email Security
Proofpoint Email Protection
8.2

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