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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    IBM Cloud App ID

    Score10 out of 10
    N/AIBM Cloud App ID helps developers who are not security experts to add authentication to their apps, and protect their APIs and app back-ends running on IBM Cloud. Developers can add a variety of login-in types: Email or username and password Enterprise Social App ID includes a cloud user repository to on-board new users, so they can log-in with email/username & passwords, with pre-built self-service workflows (password reset, email validation etc.)…N/A
    Pricing
    Cisco DuoIBM Cloud App ID
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoIBM Cloud App ID
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco DuoIBM Cloud App ID
    Considered Both Products
    Cisco
    No answer on this topic
    IBM
    Chose IBM Cloud App ID
    The reputation of IBM Cloud App ID across the market and pricing solution for our large organization was the main driving factor. Also, user documentation and customer support were an add on.
    Incentivized
    Chose IBM Cloud App ID
    The features that IBM App ID includes are incredibly beneficial to the developer process in terms of simplicity and security. I have found using this app a prominent staple in app development and plan to use it furthermore.
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    129 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    129 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Cisco DuoIBM Cloud App ID
    Identity Management
    Comparison of Identity Management features of Cisco Duo and IBM Cloud App ID
    Feature
    Cisco Duo
    -
    Ratings
    IBM Cloud App ID
    7.5
    17 Ratings
    9% below category average
    ID-Management Access Control00 Ratings6.617 Ratings
    ID Management Single-Sign On (SSO)00 Ratings8.016 Ratings
    Multi-Factor Authentication00 Ratings8.215 Ratings
    Password Management00 Ratings8.017 Ratings
    Account Provisioning and De-provisioning00 Ratings7.714 Ratings
    ID Management Workflow Automation00 Ratings7.112 Ratings
    ID Risk Management00 Ratings6.813 Ratings
    Best Alternatives
    Cisco DuoIBM Cloud App ID
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoIBM Cloud App ID
    Likelihood to Recommend
    9.4
    (196 ratings)
    8.3
    (17 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (76 ratings)
    -
    (0 ratings)
    Availability
    9.9
    (8 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (89 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.9
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoIBM Cloud App ID
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    IBM
    Whenever you need to provide Security Provider functionality for a web based application it is well suited. You can also integrate with other directory services (e.g. SAML, Facebook, Google), but not so easily with other Auth0 based services. The customization of the login page is very intuitive, but does not allow much customisation. using the integrated Cloud Directory, you do not need to integrate with existing security providers and you can build up your own user base - including Multi-Factor Authentication settings and password policies.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    IBM
    • Uses OIDC/OAuth, so the protocols for accessing user info and token management is familiar
    • Clear pricing model
    • API binds nicely with IBM Cloud Functions
    • Billed as part of our IBM Cloud, along with our other services
    • Front-end SDK for Vue, works well
    Incentivized
    Read full review
    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    IBM
    • Pricing can be heavy on small organizations.
    • User interface updates could be timely.
    • Cloud services hangs at times, but very rarely.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    IBM
    No answers on this topic
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    IBM
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    IBM
    Both the software have different use cases, like IBM Cloud App ID, which will be more suitable for internal websites and apps or specific event website authentications, Auth0 can be suitable for consumer websites, e-commerce sites, where social media login is preferred more by the users. Both have their own capabilities so can be chosen according to their needs.
    Incentivized
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    IBM
    No answers on this topic
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    IBM
    • This has had a positive impact on security while developing our company's first major application.
    • It has impacted our development process heavily by making authentication simpler than ever.
    • It has helped reduce time in our development process by having easy integration and useful guides.
    Incentivized
    Read full review
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