Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.5 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
Microsoft Entra ID
Score 8.9 out of 10
N/A
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
$6
per user/per month
Pricing
Cisco DuoMicrosoft Entra ID
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
Premium P1
$6.00
per user/per month
Premium P2
$9.00
per user/per month
Offerings
Pricing Offerings
Cisco DuoMicrosoft Entra ID
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco DuoMicrosoft Entra ID
Considered Both Products
Cisco Duo
Chose Cisco Duo
General user support, setting up new devices, migrating users (who have a new phone) is painless. It also provides options, so if push notifications don't work, or just because a users has a preference, you can receive phone call authentication - great feature which means you …
Chose Cisco Duo
Cisco Secure Access by Duo, against WatchGuard AuthPoint, is a broader tool with more applicability across applications to my knowledge. I also find it to be faster, and simpler for users to understand. For example, with Authpoint, the tokens that appear and "count down" seem …
Chose Cisco Duo
We looked at user Azure AD MFA but ultimately went with DUO because of their level of experience and the installation services. After using both, I don't really have an issue with either one and would be happy with either product to support and to trust in the security.
Chose Cisco Duo
Okta does offer similar solutions to Duo / Cisco Secure Access, by Duo, but Okta has a higher price-point from our initial investigations into which provider to use. The support that we received from Duo was top-notch and the ease of use really helped to decide which solution …
Chose Cisco Duo
Quite well. Ease of use and ability to integrate with multiple platforms is very strong.
Chose Cisco Duo
Authy is a 2FA like Duo but I was not impressed with the web interface and their 2FA app. It did not stack up to the options that Duo offered as a software. Azure AD works differently your company has to be fully associated with Azure in order for it to work on windows, it …
Chose Cisco Duo
At the time of purchasing, Azure MFA was not supported well for the applications we use. As this was quite some time ago, we will do a review probably next year to see if Azure MFA could be the successor (and cheaper) to Duo Security.
Microsoft Entra ID
Chose Microsoft Entra ID
We have enjoyed Entra ID more, due to its ability to store password hashes and not need a persistent connection to our on-prem servers. If the connection goes down, users can no longer reset passwords, but they can still log in. With Duo, they could not log in if the on-prem …
Chose Microsoft Entra ID
We use DUO as another IDP solution and we also evaluated Okta as a solution. We didn't have a choice to be honest, because Microsoft products, you can't get away with it, but it's built in and a bunch of other providers have it as authentication, so it's great.
Chose Microsoft Entra ID
Microsoft Entra ID makes it so easy and seamless to manage an environment full of Microsoft apps, that it didn't make much sense to deploy another option. If we were heavily invested in the Google platform, then it might make sense to use a Google offering for SSO.
Chose Microsoft Entra ID
Duo offers MFA for windows login. i believe Microsoft Entra ID doesn't at this time
Chose Microsoft Entra ID
I have been part of teams that have used both Oracle as well as Okta Identity Cloud. I think Azure AD falls between the two in performance and functionality. I think Oracle has been completed outdated as the UI is very clunky and old fashioned and seems like we are still stuck …
Features
Cisco DuoMicrosoft Entra ID
Identity Management
Comparison of Identity Management features of Product A and Product B
Cisco Duo
-
Ratings
Microsoft Entra ID
8.5
114 Ratings
3% above category average
ID-Management Access Control00 Ratings8.9112 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.1112 Ratings
Multi-Factor Authentication00 Ratings9.1113 Ratings
Password Management00 Ratings8.2107 Ratings
Account Provisioning and De-provisioning00 Ratings8.4106 Ratings
ID Management Workflow Automation00 Ratings7.785 Ratings
ID Risk Management00 Ratings7.989 Ratings
Best Alternatives
Cisco DuoMicrosoft Entra ID
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Dashlane Password Manager
Dashlane Password Manager
Score 9.1 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
Microsoft Entra ID
Microsoft Entra ID
Score 8.9 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco DuoMicrosoft Entra ID
Likelihood to Recommend
9.4
(160 ratings)
8.9
(170 ratings)
Likelihood to Renew
9.8
(10 ratings)
9.6
(16 ratings)
Usability
9.9
(76 ratings)
8.8
(28 ratings)
Availability
9.8
(9 ratings)
9.0
(1 ratings)
Performance
8.7
(4 ratings)
9.0
(1 ratings)
Support Rating
9.9
(90 ratings)
7.1
(21 ratings)
Online Training
10.0
(1 ratings)
5.0
(1 ratings)
Implementation Rating
9.9
(10 ratings)
9.6
(3 ratings)
Configurability
10.0
(2 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(2 ratings)
Ease of integration
9.9
(9 ratings)
-
(0 ratings)
Product Scalability
9.3
(4 ratings)
9.0
(1 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
9.3
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.3
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco DuoMicrosoft Entra ID
Likelihood to Recommend
Cisco
It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
Read full review
Microsoft
Microsoft Entra ID provides powerful and reliable identity and access management capabilities that enhance secure authentication and authorization for cloud systems. Offer modern security features, including MFA, conditional access, and threat intelligence, to protect identities and prevent unauthorized access. Single Sign-On allows us to access multiple apps with just a single login.
Read full review
Pros
Cisco
  • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
  • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
  • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
  • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
Read full review
Microsoft
  • Single Sign-on helps ease the user experience, allowing users to avoid typing multiple passwords.
  • The identity and management are straightforward to use and easy to connect to other applications, as well as third-party applications.
  • The support of remote work. Nowadays, many people work from home and need to access their accounts. Microsoft Enterprise ID gives secure access to the company data.
Read full review
Cons
Cisco
  • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
  • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
  • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
Read full review
Microsoft
  • For larger organizations the policy management user interface gets complex
  • Security group nesting limitations - you cannot always nest groups within groups depending on the group types and use case
  • Price gets high if you need the enterprise or P2 premium licenses
Read full review
Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
Read full review
Microsoft
MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
Read full review
Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
Read full review
Microsoft
Simply because of what I mentioned earlier, the feature set sort of keeps changing and they do a lot of, they integrated with a lot of the other tools and so for users who are not as well seasoned, it may be a little bit more complicated for them to begin working within the tool.
Read full review
Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
Read full review
Microsoft
There has been a handful of outages but they have been either minimal or rarely severe
Read full review
Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
Read full review
Microsoft
I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
Read full review
Support Rating
Cisco
I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
Read full review
Microsoft
I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
Read full review
In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
Read full review
Microsoft
No answers on this topic
Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
Read full review
Microsoft
Most training was internally produced
Read full review
Implementation Rating
Cisco
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
Read full review
Microsoft
Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
Read full review
Alternatives Considered
Cisco
I would fully expect a competitor like Okta or any other multifactor mechanic to function pretty similarly, and I hesitate to say duos the best. I think the idea is that it's a simple concept, but it does it well. So I haven't evaluated any myself outside of duo, but I'm also not in the market and I don't feel like we need to go shopping for something else.
Read full review
Microsoft
Yeah, so basically that product to be honest, was more of a getting comfortable with cloud identification management. So that was a product I used. It has all the policies for desktops and doing updates and all that central directory identity provisioning stuff for users. Users and I will have an advantage because right now you get it from the time you get email, you get it, it is there, right? I mean you don't have to pay for anything. And then Microsoft, depending on your interest file license you have Access to Defender and all of those other nice products that compliment Entra ID. So I think that Entra ID is more rich. There's more potential as the business scales if that other product, you can't really scale as much as it was good because I deal with a lot of small medium size enterprises. I do a lot of more consulting type firms. They don't have more than 20 consultants and they just need a system whether it's for their legal activities, finance activities, et cetera. But in terms of having an email is very important to so many companies. So it's so easy to use the Entra ID and easy to expand more value for money for clients.
Read full review
Contract Terms and Pricing Model
Cisco
No answers on this topic
Microsoft
The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
Read full review
Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
Read full review
Microsoft
Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
Read full review
Professional Services
Cisco
No answers on this topic
Microsoft
Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
Read full review
Return on Investment
Cisco
  • Assess user risk within minutes
  • Cisco Secure Access by Duo cloud-based MFA eliminates the need for on-prem appliances and hardware; you don't need to invest in your data center
  • There is no on-going maintenance or service costs, eliminating time to patch and update
  • No required important IT time and extra resources beyond implementation
Read full review
Microsoft
  • I think it's had positive. It's enabled us to make authentication easier and more streamlined across the organization from frontline workers to back office workers.
  • It's allowed us to really adopt authentication policies and methods that suit that user and their work environment.
Read full review
ScreenShots