Cisco Headsets vs. Jabra Speak Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 8.9 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Jabra Speak Series
Score 7.1 out of 10
N/A
Jabra headquartered in Copenhagen offers the Speak series of USB speakerphones and conference devices.N/A
Pricing
Cisco HeadsetsJabra Speak Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco HeadsetsJabra Speak Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsJabra Speak Series
Considered Both Products
Cisco Headsets
Chose Cisco Headsets
The Cisco headset is much more lightweight and more comfortable on the ears than my older Jabra Evolve wired headset.
Jabra Speak Series

No answer on this topic

Best Alternatives
Cisco HeadsetsJabra Speak Series
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 9.4 out of 10
Cisco Headsets
Cisco Headsets
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsJabra Speak Series
Likelihood to Recommend
8.8
(84 ratings)
7.0
(2 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
8.5
(2 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
7.7
(3 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco HeadsetsJabra Speak Series
Likelihood to Recommend
Cisco
It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.
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Jabra
This is a great solution for video and audio conferences. One device to rule them all. So, if it is an office space meeting room setup, it's very good to use. On the other hand, if you are doing a meeting at a cafe or a coffee shop, it's not recommended as the speaker has a good range and clear sound quality. Everyone around you will be disturbed by your meeting then. In short, Jabra Speak Series 510 is for office setup in small or large meeting rooms. Also, I've seen that it's better to use it in a round shaped table rather than on a long rectangular table.
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Pros
Cisco
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Jabra
  • Sound Quality
  • High Resolution Microphone
  • Pass Through Audio
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Cons
Cisco
  • They need to have the standard base be able to connect PC and Phone not one or the other
  • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
  • Create an over the ear or behind the headband design
  • Be able to record from the Desk Phone to the PC like Jabra
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Jabra
  • We felt that there should be a small remote control type thing that can give the user flexibility of not getting up to manage the Jabra Speak Series 510.
  • It seems like a longshot but Jabra Speak Series should come with it's own bluetooth and should not depend on a Jabra dongle. I know it's good to sell accessories but this is a suggestion that Jabra should think more about.
  • We are in south asia (Bangladesh) and getting after sales service here is tough. Jabra can look into it.
  • The speak needs to be splash resistant.
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Likelihood to Renew
Cisco
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Jabra
No answers on this topic
Usability
Cisco
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Jabra
The headset is intuitive and easy to use, with tactile buttons for volume, power, bluetooth, play/pause, ANC, and pass-through audio. It can connect via USB, bluetooth, or USB cable to a computer, and has a high-quality connection to the device, which can stretch up to 20 feet without issue.
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Reliability and Availability
Cisco
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Jabra
No answers on this topic
Performance
Cisco
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Jabra
No answers on this topic
Support Rating
Cisco
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Jabra
No answers on this topic
Implementation Rating
Cisco
wish the firmware didn't take so long to install.
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Jabra
No answers on this topic
Alternatives Considered
Cisco
The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.
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Jabra
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Scalability
Cisco
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Jabra
No answers on this topic
Return on Investment
Cisco
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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Jabra
  • Quick call connectivity
  • Clear audio
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ScreenShots

Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station