Cisco Headsets vs. konectar

It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.

konectar has been a great tool to connect with HCP's during the pandemic time as we were not able to meet with them face to face. It was extremely important to use an application that is easy and compliant as well as cost effective. konectar VEP has served all the purpose. Great work!!

• Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.

Incentivized

• Robust.
• High Quality video conference.
• Screenshare.
• No plug in or apps required.
• Easy to use.
• High quality audio.
• Quick user adoption.

• They need to have the standard base be able to connect PC and Phone not one or the other
• Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
• Create an over the ear or behind the headband design
• Be able to record from the Desk Phone to the PC like Jabra

Incentivized

Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.

Incentivized

I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.

Incentivized

It is one of the best platforms and is really easy to use. konectar VEP has been an excellent tool for internal meetings and external meetings as well. Since it has automated interactions, it becomes less work for our team not to take notes. It also has the recording feature so we have all the information needed all the time.

I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.

Incentivized

There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.

Incentivized

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

Incentivized

Support is available anytime. [It has] all the cool features we need and also very easy to use. We have never faced any difficulty or problem from the day we started using the application. The screen share and the recording features work so smoothly. konectar VEP has been a great savior especially during the pandemic.

wish the firmware didn't take so long to install.

Incentivized

The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.

Incentivized

We evaluated several vendors who could provide a robust and compliant virtual engagement platform. konectar VEP impressed us with a lot of different features we needed. We wanted a robust, compliant, cost effective, easy to use application. There are no add ons or plugins for konectar. It works with a single click and provides all the necessary features.

Seems like you would be able to install headsets across and entire company, so it is very scalable.

Incentivized

• Durability and quality so less spending on replacing the product.
• Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
• Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.

Incentivized

• No travel required.
• Cost effective.
• Easy adoption.
• No IT overheads.