Cisco Headsets vs. Mitel 6900 IP Series

For day to day work and official virtual meetings/calls the headsets are best suited. They are compact, handy, lightweight with a dynamic mic and good control. However, I don't think that for intense audio recording and voice modulations I'll rely on the products because the market is so diversified and on branding part there are so many options available which directly affects Cisco's market. So, for busy jam packed with work office day if you need good comfortable experience Cisco Headsets come very handy.

Incentivized

It's very easy to use, the new version with the touch screen is absolutely outstanding. It's easy to set up and provide login instructions for everyone who uses it as well..

• Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.

Incentivized

• Make calls
• Receive calls
• Check vm
• Easy setup

• Being able to adjust the sound profiles from places other than a phone app
• Make it so the USB wireless dongle is reliable
• The touch controls on the outside don't always seem to work reliably the ones on the back work just fine

Incentivized

• Can be confusing for non tech users
• Better charging
• Shorter charge

It's just a wonderful phone system. It's insanely helpful and easy to set up queues, groups etc

I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.

Incentivized

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

Incentivized

We selected Cisco headsets because of our long-term existing partnership with Cisco, something we value. But that being said, there are competitor headsets that I've seen at the same price that offer far more functionality, which I guess could be improved in the Cisco headsets.

Incentivized

Used to use the old ones without the touch screen or wireless headset, this make it much easier to navigate and talk on the phone

• Superior quality has enhanced overall experience of meeting and calls
• High compability and Ability to connect to wide range of devices have increased ease of working
• Decent battery life and quick-charge is desirable for long calls
• Pairing fails sometimes and requires multiple tries which is time consuming
• Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature

Incentivized

• It makes calling users simple
• Helps keep a fair rotation for incoming calls
• Good for team to see who's on calls.or breaks