Cisco Headsets vs. StarLeaf

Cisco Headset 700 is well suited for professionals who do remote interaction with customers and clients on a daily basis. This device helps them provide top-notch sound quality, great noise cancellation, security and great compatibility with large set of devices. Superior noise cancellation and compatibility is important specially in an open workplace where many co-workers are speaking and the resulting noise causes lack of focus. Additionally, given its decent battery life and quick-charge feature, it can be used for over 20 hours which is a desirable. It is not very appropriate for professionals for whom, calling or remote interaction is not a very necessary part of the job. In such cases, if they use the Headset rarely and don't care too much about quality and security, there are other cheaper alternatives.

Incentivized

StarLeaf is good because it is allowing our Company and global teams to create and conduct meetings and video calls. However, the mic often has issues as well as connection problems. The mobile app is excellent for joining the video conf calls.

Incentivized

• In crowded environments, very clean and clear communication can be provided for both the person using the headset and the other party with the noise-canceling mechanisms.
• Smart Sensor Technology (Mute When You Remove Headphones) is a nice feature in my opinion.
• More importantly, it has over 15 hours of talk time. Battery life is very good.

Incentivized

• Integrating teams around the world.
• The connection from StarLeaf to IBM Lotus Notes calendar is very useful.

Incentivized

• Bluetooth connection - sometimes takes 1-2 times to connect properly.
• Receiving multiple calls - sometimes when I am on Webex and receive a call, it disconnects or when I decline the call, it loses the Webex connectivity.
• Disconnecting multiple devices using - when I disconnect my phone from it, it will lose connection from my laptop as well.

Incentivized

• The microphone has lots of issues, specially in the beginning of calls.
• Quality of the sound sometimes is not the greatest.

Incentivized

I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.

Incentivized

Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

Incentivized

Never used the StarLeaf support team.

Incentivized

The team evaluated several other headsets using a scorecard approach. All did well but we felt like the Cisco had the best overall sound quality and battery life. The others were close competitors, but the mobile app also helped push the Cisco product over the top. Also, the company has a good relationship with Cisco so that helps with our pricing.

Incentivized

Microsoft Teams, when I used, was far better than StarLeaf, on video, sound, and feature connections.

Incentivized

• Clear audio quality has been a big positive with more employees engaging in meetings & conference calls.
• Unidirectional [microphones] are designed to hone in on the user's voice & simultaneously minimize background noise.
• Lightweight comfort is really ideal for long calls.

Incentivized

• The capability of creating meetings with global teams.
• The connection with Lotus Notes calendar helps the team to manage the calendar and the meetings scheduled.

Incentivized