Likelihood to Recommend
Single site where wifi and wired connections are needed with on site and remote support needed. Possibly also VPN access. Or as we use it, at home for better management of network, guest access for family, for visitors and also content filtering to keep everyone safe too. They keep adding features so there may be more just added or upcoming I might have missed. It's probably not best for larger multi site businesses but small single or dual site with VPN it works awesomely.
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I think the best solutions for Cisco Meraki MR apps are remote office and branch office situations where you must provide coverage for a restaurant or a retail location. Still, you have less skilled IT employees there. So you can remotely configure those devices to ensure you're running at peak performance. I think the places that may not be the greatest fit are in a traditional large enterprise, and that's mostly because the IT departments there are a little bit more seasoned and full of features. And the advantages of Meraki really can't be recognized there as much as they might be.
Read full review Pros Cheap and fast hotspot supporting multiple simultaneous clients. Guest control through a Captive portal. They work with the 802.11ac Wave 2 protocol. They direct the WiFi signal directly to the client that is accessing the internet and increase the quality of the signal. Managed in the cloud and accessed via the web Read full review Centralised management when handling branches. Easy to determin what model is suitable. Stable and reliable wifi Works well for both office and manufacturing due to the amount of antenna choices Remote management and/or wifi as a service is easily implemented. License and support in one SKU is appreciated Read full review Cons One thing I would add is that sometimes the app has downtime or works particularly slowly on the weekends. Why that is, I'm not sure, maybe because I have an older iPhone. Read full review I wish the map would integrate more to show the neighboring AP's and their connection strength. I think they could produce better heat maps with this function. I have found the strength of the AP's are quite as good as a regular Cisco non-Meriaki AP. It can be problematic, as a global company, to physically move an AP to another country. There [are] some hoops to jump through. Read full review Likelihood to Renew
Cause its intuitive, very clear and easy of use (no brainer) interface. It's whole portfolio in one portal aproach. Also cause the new features cycle release and the cisco Meraki comprehension of WiFi market. Also cause the fastest deployment available on the market that also comes with a easy to scale platform adding features and services in the same interface thats unique and awesome.
Read full review Usability
The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.
Read full review Support Rating
It's good, it can be better, but it's good. We had problems with Outlook 365 disconnecting and their support wasn't able to help us. We spent a few hours on the phone and finally, one of our NOC guys decided to change the MTU. I'm sure their support is good, I just think that this time we didn't find the right person.
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Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
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Cisco Meraki Go is very fast and offers high productivity than other solutions available in the market. It offers a wide range of features in a very affordable pricing model which is quite a competition for all the alternatives out there. Since we have offices in remote as well, that's why we went with Meraki Go as it can be easily moved from one location to another.
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The Cisco Meraki MR line of products stacks well against legacy Cisco Aironet equipment and comes with the added benefit of being cloud managed. I also like the fact that traditional legacy Wireless servers are no longer needed since all Meraki equipment runs through the Meraki Cloud.
Read full review Scalability
The ease of deployment can be moved from one site to another easily. There is no need for any source or managing controller and hence it can be easily moved with the same configuration. This type of solution is best for teams who work together and are on the move from one location to another and who rely on high performance and good security for their wifi network.
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Meraki is very scalable, you can create different orgs, different networks very easily and review licenses in a single view. Also the ability to deploy in different countries without having to worry about geographical latency to the wireless controller is very helpful.
Read full review Return on Investment Meraki has improved our business and our sales by a lot. Customers are always happy to enter our brewery and have a drink, even more, when their internet works to near perfection. I even catch myself watching an episode or two on netflix during my lunch break, considering the internet can support my 4k streaming. Read full review Hardware replacement - when a device has failed Software license can be applied to a replacement device (ie: an upgrade) Total cost of Management - ability to manage and monitor devices Negative - the total cost of the renewal of 100 licenses for devices Read full review ScreenShots