Cisco Meraki MX vs. Microsoft Intune

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki MX
Score 9.1 out of 10
N/A
Cisco Meraki MX Firewalls is a combined UTM and Software-Defined WAN solution. Meraki is managed via the cloud, and provides core firewall services, including site-to-site VPN, plus network monitoring.
$595
per appliance
Microsoft Intune
Score 8.2 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pricing
Cisco Meraki MXMicrosoft Intune
Editions & Modules
MX64
$595
per appliance
MX67
$695
per appliance
MX68
$995
per appliance
MX84
$1,995
per appliance
MX100
$4,995
per appliance
MX250
$9,995
per appliance
MX450
$19,995
per appliance
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Offerings
Pricing Offerings
Cisco Meraki MXMicrosoft Intune
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki MXMicrosoft Intune
Features
Cisco Meraki MXMicrosoft Intune
Firewall
Comparison of Firewall features of Product A and Product B
Cisco Meraki MX
7.8
131 Ratings
10% below category average
Microsoft Intune
-
Ratings
Identification Technologies8.0126 Ratings00 Ratings
Visualization Tools8.4123 Ratings00 Ratings
Content Inspection8.1121 Ratings00 Ratings
Policy-based Controls7.9121 Ratings00 Ratings
Active Directory and LDAP7.5105 Ratings00 Ratings
Firewall Management Console7.4123 Ratings00 Ratings
Reporting and Logging7.4128 Ratings00 Ratings
VPN8.8122 Ratings00 Ratings
High Availability8.7124 Ratings00 Ratings
Stateful Inspection7.6117 Ratings00 Ratings
Proxy Server6.670 Ratings00 Ratings
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Cisco Meraki MXMicrosoft Intune
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User Ratings
Cisco Meraki MXMicrosoft Intune
Likelihood to Recommend
9.1
(174 ratings)
9.1
(53 ratings)
Likelihood to Renew
8.7
(14 ratings)
9.9
(2 ratings)
Usability
8.4
(10 ratings)
8.2
(12 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
9.0
(3 ratings)
6.9
(14 ratings)
Support Rating
8.3
(19 ratings)
10.0
(10 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
8.9
(2 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(3 ratings)
7.6
(14 ratings)
Product Scalability
9.0
(141 ratings)
-
(0 ratings)
Vendor post-sale
9.5
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.3
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki MXMicrosoft Intune
Likelihood to Recommend
Cisco
It's very well suited for retail locations where you have a small footprint and it's a collapsed core design and it's connecting to a larger hub. We don't necessarily use them in our data centers just because they don't have the full capability we have. We use FTDs in our data centers, so we use a different Cisco product for that. So I would say they're really good at setting up sites quickly, getting them connected, protecting the traffic, and then they're a little weak in a data center right now.
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Microsoft
Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
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Pros
Cisco
  • The Cisco Meraki MX series is phenomenal at allowing us to remotely manage networks. So the devices usually act as the brain behind our client's networks, which makes it really, really easy for our team to take a look at what's going on in those client network environments, resolve any issues, and make sure that our client's networks are staying secure.
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Microsoft
  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
Read full review
Cons
Cisco
  • Inbuilt wireless does not support tunnel SSID mode. This has meant not all SSID in our organisation can be deployed at a MX site.
  • Whilst Inbuilt switch ports support dot1x, they do not report as well on our NAC server as on a MS switch or catalyst switch.
Read full review
Microsoft
  • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
  • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
  • Add a feature to push out software updates for 3rd party apps
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Likelihood to Renew
Cisco
The simplicity and ease of use for the Meraki Dashboard make it an easy choice for our organization to renew our Meraki Enterprise Agreement. We will likely continue using the Meraki MC67-C, MX450, and other MX models in their catalog until we shift away from Meraki completely
Read full review
Microsoft
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
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Usability
Cisco
Some features simply aren't there, but the ones that are there are pretty easy to use. Sometimes it is easy to get lost when trying to find the specific device you want to work on, but that's mostly due to how rarely we have to go into the interface.
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Microsoft
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
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Reliability and Availability
Cisco
Meraki MX devices support high availability (HA) configurations, which ensures minimal downtime if one device goes offline. This feature has helped us maintain a stable and reliable network, even in cases of hardware failures. ince Meraki is cloud-managed, we've noticed that the cloud infrastructure is generally highly reliable, with minimal service interruptions or downtime. This makes it easier to manage the network remotely without significant availability concerns. Meraki automatically pushes firmware updates and patches, which helps maintain system stability without requiring manual intervention. These updates are rolled out in a manner that ensures minimal disruption to service.
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Microsoft
No answers on this topic
Performance
Cisco
The interface is pretty responsive. The lower end devices are easy to overwhelm if you have a lot of throughput. Be sure the model you get is rated for the amount of traffic you will have. Overbuild if possible, otherwise you won't be fully leveraging the connection from your ISP.
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Microsoft
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
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Support Rating
Cisco
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
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Microsoft
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
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In-Person Training
Cisco
great when they offered it, really tested your knowledge with hands on and see what your peers from other orgs know. glad to see that we were ahead of the curve of what our peers knew
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Microsoft
No answers on this topic
Online Training
Cisco
it was okay as it was moderated but still better than nothing and done via semi self paced webex meeting
Read full review
Microsoft
No answers on this topic
Implementation Rating
Cisco
Implementing Meraki MX devices in phases—starting with a pilot group or select branch offices—was invaluable. This allowed us to identify potential configuration issues, troubleshoot problems, and refine our setup before rolling it out company-wide. It also helped to get feedback from early users and adjust the deployment strategy accordingly. The SD-WAN capabilities in Meraki MX were essential for optimizing our WAN traffic and ensuring better application performance across various locations.
Read full review
Microsoft
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
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Alternatives Considered
Cisco
The Meraki Dashboard has been a lot more intuitive than CradlePoint NetCloud. We switched from CradlePoint to Cisco Meraki MX because we were already familiar with the interface which allowed us to be familiar with a single dashboard.
Read full review
Microsoft
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
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Scalability
Cisco
When I first started with my company we had various infrastructure and a mix of tech. Since going to Cisco Meraki MX we have noticed better network performance and our new sites are much easier to bring online. Users have noticed an improvement in VPN connection and getting into all our systems.
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Microsoft
No answers on this topic
Return on Investment
Cisco
  • From a positive impact? Basically it allows us to set up shop very quickly. It allowed us to add sites to our network very quickly. From a negative perspective, I think the only thing is that I can see from a negative perspective is I have a preference to working with ACLI in terms of how I engage with the youth tool At the moment, the only way to actually engage with a tool is on a gui and sometimes what I'd actually like is more detailed information in terms of actual configuration that you'll actually get out of ACLI.
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Microsoft
  • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
  • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
  • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
  • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
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