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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki MX

    Score9 out of 10
    N/ACisco Meraki MX Firewalls is a combined UTM and Software-Defined WAN solution. Meraki is managed via the cloud, and provides core firewall services, including site-to-site VPN, plus network monitoring.

    $595

    per appliance

    Microsoft Intune

    Score8.2 out of 10
    N/AMicrosoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…

    $5

    per user/per month

    Pricing
    Cisco Meraki MXMicrosoft Intune
    Editions & Modules
    MX64
    $595
    per appliance
    MX67
    $695
    per appliance
    MX68
    $995
    per appliance
    MX84
    $1,995
    per appliance
    MX100
    $4,995
    per appliance
    MX250
    $9,995
    per appliance
    MX450
    $19,995
    per appliance
    Microsoft 365 Business Basic
    $5
    per user/per month
    Microsoft 365 For Individuals
    $6.99
    per month
    Microsoft 365 Apps
    $8.25
    per user/per month
    Microsoft 365 For Families
    $9.99
    per month
    Microsoft 365 Business Standard
    $12.50
    per user/per month
    Microsoft 365 Business Premium
    $15
    per user/per month
    Offerings
    Pricing Offerings
    Cisco Meraki MXMicrosoft Intune
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki MXMicrosoft Intune
    Considered Both Products
    Cisco
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    171 Answers
    100%
    Would buy again
    23 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    160 Answers
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    167 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    145 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    164 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    Cisco Meraki MXMicrosoft Intune
    Firewall
    Comparison of Firewall features of Cisco Meraki MX and Microsoft Intune
    Feature
    Cisco Meraki MX
    7.8
    173 Ratings
    10% below category average
    Microsoft Intune
    -
    Ratings
    Identification Technologies7.8167 Ratings00 Ratings
    Visualization Tools8.4162 Ratings00 Ratings
    Content Inspection7.7158 Ratings00 Ratings
    Policy-based Controls7.7160 Ratings00 Ratings
    Active Directory and LDAP7.8132 Ratings00 Ratings
    Firewall Management Console7.7158 Ratings00 Ratings
    Reporting and Logging7.1166 Ratings00 Ratings
    VPN8.6157 Ratings00 Ratings
    High Availability8.5158 Ratings00 Ratings
    Stateful Inspection7.5149 Ratings00 Ratings
    Proxy Server7.288 Ratings00 Ratings
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    Cisco Meraki MXMicrosoft Intune
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    Score9.6 out of 10
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki MXMicrosoft Intune
    Likelihood to Recommend
    9.0
    (218 ratings)
    8.7
    (53 ratings)
    Likelihood to Renew
    9.1
    (16 ratings)
    9.9
    (2 ratings)
    Usability
    9.2
    (13 ratings)
    8.4
    (12 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (3 ratings)
    6.9
    (14 ratings)
    Support Rating
    8.9
    (19 ratings)
    10.0
    (10 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    5.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    8.9
    (2 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.2
    (4 ratings)
    7.6
    (14 ratings)
    Product Scalability
    8.9
    (184 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.6
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Meraki MXMicrosoft Intune
    Likelihood to Recommend
    Cisco
    The Meraki MX lineup is well suited for organizations that need centralized management of multiple locations, as it allows for both quick deployment and simple/easy remote administration all from a single pane of glass. It also works very well for providing VPN access for remote workers and helps monitor end-device uptime. It does, however, fall a bit short in its firewall's customization, compared to traditional appliances (like our WatchGuard Firebox), so perhaps less suited for organizations that need more customization, as the Meraki MX lineup is primarily designed for simplicity and straightforward cloud-based management.
    Incentivized
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    Microsoft
    Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
    Incentivized
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    Pros
    Cisco
    • The Cisco Meraki MX series is phenomenal at allowing us to remotely manage networks. So the devices usually act as the brain behind our client's networks, which makes it really, really easy for our team to take a look at what's going on in those client network environments, resolve any issues, and make sure that our client's networks are staying secure.
    Incentivized
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    Microsoft
    • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
    • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
    • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
    Incentivized
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    Cons
    Cisco
    • Layer seven firewall rules. Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.
    • Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.
    Incentivized
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    Microsoft
    • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
    • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
    • Add a feature to push out software updates for 3rd party apps
    Incentivized
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    Likelihood to Renew
    Cisco
    The simplicity and ease of use for the Meraki Dashboard make it an easy choice for our organization to renew our Meraki Enterprise Agreement. We will likely continue using the Meraki MC67-C, MX450, and other MX models in their catalog until we shift away from Meraki completely
    Incentivized
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    Microsoft
    Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
    Incentivized
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    Usability
    Cisco
    Some features simply aren't there, but the ones that are there are pretty easy to use. Sometimes it is easy to get lost when trying to find the specific device you want to work on, but that's mostly due to how rarely we have to go into the interface.
    Incentivized
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    Microsoft
    The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
    Incentivized
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    Reliability and Availability
    Cisco
    Meraki MX devices support high availability (HA) configurations, which ensures minimal downtime if one device goes offline. This feature has helped us maintain a stable and reliable network, even in cases of hardware failures. ince Meraki is cloud-managed, we've noticed that the cloud infrastructure is generally highly reliable, with minimal service interruptions or downtime. This makes it easier to manage the network remotely without significant availability concerns. Meraki automatically pushes firmware updates and patches, which helps maintain system stability without requiring manual intervention. These updates are rolled out in a manner that ensures minimal disruption to service.
    Incentivized
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    Microsoft
    No answers on this topic
    Performance
    Cisco
    The interface is pretty responsive. The lower end devices are easy to overwhelm if you have a lot of throughput. Be sure the model you get is rated for the amount of traffic you will have. Overbuild if possible, otherwise you won't be fully leveraging the connection from your ISP.
    Incentivized
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    Microsoft
    It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
    Incentivized
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    Support Rating
    Cisco
    I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
    Incentivized
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    Microsoft
    We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
    Incentivized
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    In-Person Training
    Cisco
    great when they offered it, really tested your knowledge with hands on and see what your peers from other orgs know. glad to see that we were ahead of the curve of what our peers knew
    Incentivized
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    Microsoft
    No answers on this topic
    Online Training
    Cisco
    it was okay as it was moderated but still better than nothing and done via semi self paced webex meeting
    Incentivized
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    Microsoft
    No answers on this topic
    Implementation Rating
    Cisco
    Implementing Meraki MX devices in phases—starting with a pilot group or select branch offices—was invaluable. This allowed us to identify potential configuration issues, troubleshoot problems, and refine our setup before rolling it out company-wide. It also helped to get feedback from early users and adjust the deployment strategy accordingly. The SD-WAN capabilities in Meraki MX were essential for optimizing our WAN traffic and ensuring better application performance across various locations.
    Incentivized
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    Microsoft
    Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
    Incentivized
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    Alternatives Considered
    Cisco
    Cisco CVO (MEVO) As previously mentioned we needed to manually configure each one which would take 15-20 minutes per device and needed to be done on-site. These devices can also go down more frequently after power outages and other incidents, and we've seen them not come back online. These devices are also much larger.
    Incentivized
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    Microsoft
    We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
    Incentivized
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    Scalability
    Cisco
    We started only with the Main Meraki MX85 in our enterprise for our main hub, then we started adding remote sites with Meraki MX 68 and connected to our Main hub. Adding more sites and scaling the network is easy, and improving our connectivity saves time and cost to manage, or adding manpower with only 1 dashboard can manage all applications. Scaling and flexibility to change or expand our network are easy thanks to Meraki MX features
    Incentivized
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    Microsoft
    No answers on this topic
    Return on Investment
    Cisco
    • From a positive impact? Basically it allows us to set up shop very quickly. It allowed us to add sites to our network very quickly. From a negative perspective, I think the only thing is that I can see from a negative perspective is I have a preference to working with ACLI in terms of how I engage with the youth tool At the moment, the only way to actually engage with a tool is on a gui and sometimes what I'd actually like is more detailed information in terms of actual configuration that you'll actually get out of ACLI.
    Incentivized
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    Microsoft
    • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
    • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
    • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
    • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
    Incentivized
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