What users are saying about

Cisco Meraki MX vs SD-WAN Concierge

Cisco Meraki MX
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Top Rated
145 Ratings
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SD-WAN Concierge
1 Rating

Cisco Meraki MX

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Top Rated
145 Ratings
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Score 8.8 out of 100

Based on 145 reviews and ratings

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SD-WAN Concierge

1 Rating
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Score 1 out of 100

Based on 1 reviews and ratings

Feature Set Ratings

    Firewall

    8.4

    Cisco Meraki MX

    84%

    SD-WAN Concierge

    Feature Set Not Supported
    N/A
    Cisco Meraki MX ranks higher in 11/11 features
    Cisco Meraki MX ranks higher in 11/11 features

    Identification Technologies

    8.4
    84%
    47 Ratings
    N/A
    0 Ratings

    Visualization Tools

    8.6
    86%
    46 Ratings
    N/A
    0 Ratings

    Content Inspection

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Policy-based Controls

    8.1
    81%
    46 Ratings
    N/A
    0 Ratings

    Active Directory and LDAP

    8.1
    81%
    39 Ratings
    N/A
    0 Ratings

    Firewall Management Console

    8.2
    82%
    48 Ratings
    N/A
    0 Ratings

    Reporting and Logging

    7.8
    78%
    49 Ratings
    N/A
    0 Ratings

    VPN

    8.7
    87%
    47 Ratings
    N/A
    0 Ratings

    High Availability

    8.8
    88%
    44 Ratings
    N/A
    0 Ratings

    Stateful Inspection

    8.6
    86%
    42 Ratings
    N/A
    0 Ratings

    Proxy Server

    8.4
    84%
    26 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Meraki MX is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Cisco Meraki MX

    90%
    73 Ratings
    1.0

    SD-WAN Concierge

    10%
    1 Rating

    Likelihood to Renew

    9.0

    Cisco Meraki MX

    90%
    3 Ratings

    SD-WAN Concierge

    N/A
    0 Ratings

    Usability

    8.4

    Cisco Meraki MX

    84%
    4 Ratings

    SD-WAN Concierge

    N/A
    0 Ratings

    Availability

    9.1

    Cisco Meraki MX

    91%
    2 Ratings

    SD-WAN Concierge

    N/A
    0 Ratings

    Performance

    9.1

    Cisco Meraki MX

    91%
    2 Ratings

    SD-WAN Concierge

    N/A
    0 Ratings

    Support Rating

    8.4

    Cisco Meraki MX

    84%
    21 Ratings

    SD-WAN Concierge

    N/A
    0 Ratings

    Implementation Rating

    7.0

    Cisco Meraki MX

    70%
    3 Ratings

    SD-WAN Concierge

    N/A
    0 Ratings

    Product Scalability

    8.8

    Cisco Meraki MX

    88%
    39 Ratings

    SD-WAN Concierge

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Meraki MX

    We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 73 answers on this topic

    SD-WAN Concierge

    The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Pros

    Cisco Meraki MX

    • The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
    • Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
    • Good support options and a healthy knowledge base with well-written guides.

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    Derek Benson | TrustRadius Reviewer
    Derek Benson
    View all 73 answers on this topic

    SD-WAN Concierge

    • Failover is easy, no single point of failure, provided you have the bandwidth.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Cons

    Cisco Meraki MX

    • As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
    • The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
    • Individual client bandwidth usage seems to be inaccurate in the clients window

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    Anonymous | TrustRadius Reviewer
    Verified User
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    SD-WAN Concierge

    • While the product may work decently once implemented, Windstream is a constant roadblock.
    • Trouble issues need to be escalated before people will bother to work on them.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Pricing Details

    Cisco Meraki MX

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $595 per appliance

    Cisco Meraki MX Editions & Modules

    Edition
    MX64$5951
    MX67$6951
    MX68$9951
    MX84$1,9951
    MX100$4,9951
    MX250$9,9951
    MX450$19,9951
    1. per appliance
    Additional Pricing Details
    —

    SD-WAN Concierge

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    SD-WAN Concierge Editions & Modules

    —
    Additional Pricing Details
    —

    Likelihood to Renew

    Cisco Meraki MX

    Cisco Meraki MX 9.0
    Based on 3 answers
    As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.

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    James Martin | TrustRadius Reviewer
    James Martin
    View all 3 answers on this topic

    SD-WAN Concierge

    No score
    No answers yet
    No answers on this topic

    Usability

    Cisco Meraki MX

    Cisco Meraki MX 8.4
    Based on 4 answers
    The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use

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    Wesley Bond | TrustRadius Reviewer
    Wesley Bond
    View all 4 answers on this topic

    SD-WAN Concierge

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Meraki MX

    Cisco Meraki MX 8.4
    Based on 21 answers
    I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately

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    Jane Updegraff | TrustRadius Reviewer
    Jane Updegraff
    View all 21 answers on this topic

    SD-WAN Concierge

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Cisco Meraki MX

    Cisco Meraki MX 7.0
    Based on 3 answers
    Good product and simple to use.

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    James Martin | TrustRadius Reviewer
    James Martin
    View all 3 answers on this topic

    SD-WAN Concierge

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco Meraki MX

    We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.

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    Joseph Brower | TrustRadius Reviewer
    Joseph Brower
    View all 73 answers on this topic

    SD-WAN Concierge

    No answers on this topic

    Scalability

    Cisco Meraki MX

    Cisco Meraki MX 8.8
    Based on 39 answers
    I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 39 answers on this topic

    SD-WAN Concierge

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Cisco Meraki MX

    • Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
    • Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 73 answers on this topic

    SD-WAN Concierge

    • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
    • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

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