Cisco Meraki MX vs SD-WAN Concierge

• The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
• Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
• Good support options and a healthy knowledge base with well-written guides.

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• Failover is easy, no single point of failure, provided you have the bandwidth.

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• Possible granular access to switchport settings when using VLAN's.
• Wireless models could and should have advanced wireless functionality which is inherent in the Meraki AP devices.
• More functionality and customization on the local access pages when device has not connected to the cloud yet.

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• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

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• Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
• Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

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• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.

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