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165 Ratings
49 Ratings
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Score 8.6 out of 100

Symantec Endpoint Security

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165 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

  • Symantec Endpoint Security ranks higher in 1 feature set: Endpoint Security

Endpoint Security

7.9

Cisco Secure Endpoint (formerly Cisco AMP)

79%
8.0

Symantec Endpoint Security

80%
Cisco Secure Endpoint (formerly Cisco AMP) ranks higher in 4/7 features

Anti-Exploit Technology

8.0
80%
17 Ratings
8.0
80%
37 Ratings

Endpoint Detection and Response (EDR)

7.9
79%
17 Ratings
8.5
85%
39 Ratings

Centralized Management

8.7
87%
17 Ratings
8.2
82%
41 Ratings

Hybrid Deployment Support

7.2
72%
6 Ratings
7.6
76%
29 Ratings

Infection Remediation

7.6
76%
17 Ratings
7.5
75%
40 Ratings

Vulnerability Management

7.1
71%
17 Ratings
7.9
79%
36 Ratings

Malware Detection

8.7
87%
17 Ratings
8.5
85%
41 Ratings

Attribute Ratings

  • Cisco Secure Endpoint (formerly Cisco AMP) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Symantec Endpoint Security is rated higher in 1 area: Usability

Likelihood to Recommend

8.2

Cisco Secure Endpoint (formerly Cisco AMP)

82%
17 Ratings
7.2

Symantec Endpoint Security

72%
70 Ratings

Likelihood to Renew

Cisco Secure Endpoint (formerly Cisco AMP)

N/A
0 Ratings
9.1

Symantec Endpoint Security

91%
4 Ratings

Usability

8.1

Cisco Secure Endpoint (formerly Cisco AMP)

81%
12 Ratings
9.1

Symantec Endpoint Security

91%
5 Ratings

Availability

Cisco Secure Endpoint (formerly Cisco AMP)

N/A
0 Ratings
9.0

Symantec Endpoint Security

90%
4 Ratings

Support Rating

8.0

Cisco Secure Endpoint (formerly Cisco AMP)

80%
20 Ratings
3.3

Symantec Endpoint Security

33%
23 Ratings

Implementation Rating

Cisco Secure Endpoint (formerly Cisco AMP)

N/A
0 Ratings
6.4

Symantec Endpoint Security

64%
2 Ratings

Likelihood to Recommend

Cisco Secure Endpoint (formerly Cisco AMP)

Cisco Secure Endpoint is a very good endpoint protection solution. It would be particularly good for someone with the time and ability to really work with it to get the most out of it. This would include the other Cisco product integrations and systems that it works well with.
Jeff Collins | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
Anonymous | TrustRadius Reviewer

Pros

Cisco Secure Endpoint (formerly Cisco AMP)

  • Identifies malware, malicious processes/services and other events well
  • Great automated actions features such as host isolation
  • Detailed threat visibility such as file trajectory
  • Integration with other Cisco suite of security products
  • Great value
  • Low false positive rate
  • Lightweight agent
  • Variety of reporting
  • Stable agent
Randy Zuehlke | TrustRadius Reviewer

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

Cisco Secure Endpoint (formerly Cisco AMP)

  • Event search function. The searching is very limited and allows for poor filtering choices.
  • Slowness. The web GUI is far slower than most Cisco products.
  • Sync issues. When attempting to move a device from one group to another or start isolation on a device, there is a sizable delay in communication with the device that can cause operations to fail.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
Sean Muller | TrustRadius Reviewer

Pricing Details

Cisco Secure Endpoint (formerly Cisco AMP)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Secure Endpoint (formerly Cisco AMP)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

Cisco Secure Endpoint (formerly Cisco AMP)

Cisco Secure Endpoint (formerly Cisco AMP) 8.1
Based on 12 answers
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Secure Endpoint (formerly Cisco AMP)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Secure Endpoint (formerly Cisco AMP)

Cisco Secure Endpoint (formerly Cisco AMP) 8.0
Based on 20 answers
Like most Cisco products, Cisco Advanced Malware Protection (AMP) for Endpoints has a great knowledge base on Cisco's community portal, but unfortunately the Cisco support team cannot always clearly describe the solution for your issue, especially if it is related to the demo period. Nevertheless, Cisco goes to great efforts to improve your current situation with Cisco Advanced Malware Protection (AMP) for Endpoints support.
Oleksandr Tsapenko | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 3.3
Based on 23 answers
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Secure Endpoint (formerly Cisco AMP)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Endpoint (formerly Cisco AMP)

Being all products of a similar nature, Cisco Advance Malware Protection stands out for its simplicity, low resource consumption, reporting, work dashboards and integration with the rest of the already installed suit.
Those are the most notable aspects, although the rest of the solutions were very good, all the capabilities added together make this product surpassing.
Sebastián Sarasate | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
Tony Ryan | TrustRadius Reviewer

Return on Investment

Cisco Secure Endpoint (formerly Cisco AMP)

  • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
  • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
Nicole McMillian | TrustRadius Reviewer

Symantec Endpoint Security

  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
Eric Krueger | TrustRadius Reviewer

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