Cisco Secure Endpoint vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Endpoint
Score 8.5 out of 10
N/A
Cisco Secure Endpoint (formerly Cisco Advanced Malware Protection [AMP] for Endpoints) offers cloud-delivered next-generation antivirus, endpoint protection platform (EPP), and advanced endpoint detection and response (EDR).N/A
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Pricing
Cisco Secure EndpointSymantec Endpoint Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Secure EndpointSymantec Endpoint Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Secure EndpointSymantec Endpoint Security
Top Pros
Top Cons
Features
Cisco Secure EndpointSymantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Secure Endpoint
8.1
21 Ratings
5% below category average
Symantec Endpoint Security
8.3
36 Ratings
2% below category average
Anti-Exploit Technology8.721 Ratings8.330 Ratings
Endpoint Detection and Response (EDR)7.521 Ratings8.933 Ratings
Centralized Management7.721 Ratings8.434 Ratings
Hybrid Deployment Support8.55 Ratings7.825 Ratings
Infection Remediation7.421 Ratings7.334 Ratings
Vulnerability Management8.321 Ratings8.531 Ratings
Malware Detection9.021 Ratings8.934 Ratings
Best Alternatives
Cisco Secure EndpointSymantec Endpoint Security
Small Businesses
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Score 9.1 out of 10
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Score 9.1 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
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Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
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User Ratings
Cisco Secure EndpointSymantec Endpoint Security
Likelihood to Recommend
8.0
(23 ratings)
7.9
(63 ratings)
Likelihood to Renew
4.5
(1 ratings)
9.1
(4 ratings)
Usability
6.9
(18 ratings)
9.1
(4 ratings)
Availability
7.3
(1 ratings)
9.0
(2 ratings)
Support Rating
8.0
(22 ratings)
1.0
(11 ratings)
Implementation Rating
4.5
(1 ratings)
6.4
(1 ratings)
User Testimonials
Cisco Secure EndpointSymantec Endpoint Security
Likelihood to Recommend
Cisco
I think you need it for all your endpoint devices, whether you are running an organization or for home use, it's just that level of security that will help out if you don't have the firewalls, all the fancy XDR equipment, all that kind of stuff, just having this on your endpoint will save your life. So even if there's a compromise in your network, it has the capability to isolate. Restrict so that you can't lose any more data or nothing else gets in
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Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Pros
Cisco
  • Threat identification: it finds things we wouldn't have even been looking for.
  • Integration with Secure Malware Analytics for automatic submission of suspicious files.
  • In-depth and complex configuration options for finely tuned policies for different users and endpoints.
  • Part of the Cisco Secure Client product for easier distribution and reduction of running agents on end-user devices
  • Integrates with Secure-X for single-pane of glass view of dashboards.
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Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Cons
Cisco
  • The update mechanism of the client is not obvious and takes some finesse to learn
  • The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
  • It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.
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Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Likelihood to Renew
Cisco
the renewal must be studied with different factors
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Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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Usability
Cisco
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
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Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
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Reliability and Availability
Cisco
no complain and no issue with availability
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Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Support Rating
Cisco
In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
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Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Implementation Rating
Cisco
no participation in implementation
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Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
Cisco
Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
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Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Return on Investment
Cisco
  • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
  • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
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Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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