21 Ratings
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Score 9 out of 100
34 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco Secure Firewall (formerly Firepower NGFW)

Excellent enterprise grade solution with full features to perform any security scenario. Available licenses that can be customized to suit the security needs. Backed by Cisco Talos security centre that provides IPS and security signatures to keep the business protected at all times. Backed by manufacturer support and excellent help desk resources.
Victor Lau | TrustRadius Reviewer

Zscaler Internet Access

[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
Wojciech Poludniewski | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Secure Firewall (formerly Firepower NGFW)
8.5
Zscaler Internet Access
Identification Technologies
Cisco Secure Firewall (formerly Firepower NGFW)
7.9
Zscaler Internet Access
Visualization Tools
Cisco Secure Firewall (formerly Firepower NGFW)
7.6
Zscaler Internet Access
Content Inspection
Cisco Secure Firewall (formerly Firepower NGFW)
9.4
Zscaler Internet Access
Policy-based Controls
Cisco Secure Firewall (formerly Firepower NGFW)
8.3
Zscaler Internet Access
Active Directory and LDAP
Cisco Secure Firewall (formerly Firepower NGFW)
7.1
Zscaler Internet Access
Firewall Management Console
Cisco Secure Firewall (formerly Firepower NGFW)
8.6
Zscaler Internet Access
Reporting and Logging
Cisco Secure Firewall (formerly Firepower NGFW)
8.5
Zscaler Internet Access
VPN
Cisco Secure Firewall (formerly Firepower NGFW)
9.1
Zscaler Internet Access
High Availability
Cisco Secure Firewall (formerly Firepower NGFW)
9.7
Zscaler Internet Access
Stateful Inspection
Cisco Secure Firewall (formerly Firepower NGFW)
9.5
Zscaler Internet Access
Proxy Server
Cisco Secure Firewall (formerly Firepower NGFW)
7.7
Zscaler Internet Access

Pros

Cisco Secure Firewall (formerly Firepower NGFW)

  • Its very fast
  • Cisco products are generally very stable.
  • Cisco is on top of bug fixes.
  • You get well built hardware at this price point.
  • Compatibility with most 3rd party equipment.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

  • Speed - get access to your company tools without any hiccups or delay.
  • Secure - keeping data protected for the company and allowing access only to authorized people.
  • Ease of deployment - minimal setup needed and little to none connectivity issues.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Firewall (formerly Firepower NGFW)

  • The integration between ASA/Firewall functions and SourceFire functions could use some work.
  • Some little glitches in the interface which require refreshes or additional clicks.
  • Cost is high but it is likely because you're now buying two products in one.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
Raman Ahuja | TrustRadius Reviewer

Usability

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Secure Firewall (formerly Firepower NGFW) 8.0
Based on 1 answer
It's overall very great, however the Management Console needs updating to fix the slowness of policy and rule deployments.
Kenneth Ma | TrustRadius Reviewer

Zscaler Internet Access

Zscaler Internet Access 9.0
Based on 1 answer
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Raman Ahuja | TrustRadius Reviewer

Support Rating

Cisco Secure Firewall (formerly Firepower NGFW)

Cisco Secure Firewall (formerly Firepower NGFW) 8.0
Based on 6 answers
Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.
Kuntal Das | TrustRadius Reviewer

Zscaler Internet Access

Zscaler Internet Access 8.1
Based on 5 answers
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
Cody Plassmeyer | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Firewall (formerly Firepower NGFW)

We selected Firepower after evaluating all features in nonproduction environment and validated against other similar vendors such as Fortinet, Palo Alto, Checkpoint, Sophos and Watchguard. NGFW provides flexibility in selecting the licensing model and is very cost-effective, easy to integrate with third-party tools and applications and offers user-friendly control.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

The Zscaler solution was selected in order to fulfill the needs of the variety of networks that we manage since the device requirements are so varied. Also, it was required to be as transparent and non-intrusive as possible to improve efficiency. Also, the basic implementation was simple and fast enough
Samuel Hadid | TrustRadius Reviewer

Return on Investment

Cisco Secure Firewall (formerly Firepower NGFW)

  • Not having security levels on the Cisco Firepower NGFW (formerly Sourcefire) negatively impacted when we cutover.
  • It has been rock solid in the running, has not been any downtime.
Cody Plassmeyer | TrustRadius Reviewer

Zscaler Internet Access

  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Firewall (formerly Firepower NGFW)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zscaler Internet Access

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Secure Firewall (formerly Firepower NGFW)
8.9
Zscaler Internet Access
8.8

Usability

Cisco Secure Firewall (formerly Firepower NGFW)
8.0
Zscaler Internet Access
9.0

Support Rating

Cisco Secure Firewall (formerly Firepower NGFW)
8.0
Zscaler Internet Access
8.1

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