Cisco Umbrella vs. ESET PROTECT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
ESET PROTECT
Score 8.9 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…
$49.99
per year
Pricing
Cisco UmbrellaESET PROTECT
Editions & Modules
No answers on this topic
Essential
$49.99
per year 1 device
Premium
$59.99
per year 1 device
Ultimate
$179.99
per year 5 devices
Offerings
Pricing Offerings
Cisco UmbrellaESET PROTECT
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements. Pricing percentage is dependent on number of years and devices purchased.
More Pricing Information
Community Pulse
Cisco UmbrellaESET PROTECT
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
More options and features than Eset and other tools that we have previously used. Also, Cisco Umbrella is very easy to install.
ESET PROTECT

No answer on this topic

Features
Cisco UmbrellaESET PROTECT
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Umbrella
-
Ratings
ESET PROTECT
9.0
19 Ratings
5% above category average
Anti-Exploit Technology00 Ratings9.019 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.418 Ratings
Centralized Management00 Ratings9.718 Ratings
Hybrid Deployment Support00 Ratings8.515 Ratings
Infection Remediation00 Ratings8.919 Ratings
Vulnerability Management00 Ratings8.418 Ratings
Malware Detection00 Ratings9.119 Ratings
Best Alternatives
Cisco UmbrellaESET PROTECT
Small Businesses

No answers on this topic

ThreatLocker
ThreatLocker
Score 9.4 out of 10
Medium-sized Companies

No answers on this topic

CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 8.9 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaESET PROTECT
Likelihood to Recommend
8.6
(108 ratings)
9.0
(51 ratings)
Likelihood to Renew
8.0
(15 ratings)
10.0
(4 ratings)
Usability
7.7
(10 ratings)
8.3
(5 ratings)
Availability
8.9
(11 ratings)
-
(0 ratings)
Performance
9.2
(2 ratings)
-
(0 ratings)
Support Rating
7.5
(63 ratings)
9.5
(5 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.4
(11 ratings)
10.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.4
(10 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaESET PROTECT
Likelihood to Recommend
Cisco
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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ESET
Fits well in
our Medium sized organization, we still host a lot on prem with various Windows
/ Linux VM’s, ESET PROTECT supports all operating systems we currently use, Pricing is
very aggressive compared to its other EU security offerings.

The endpoint
is lightweight, we’ve never had any performance issue, it has many features for
the value and can also generate logs/reports for compliance.



The EDR
plugin may be overkill for a small business and requires extra IT resources to manage,
also there is currently no XDR capability if you need that in your business.
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Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
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ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
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ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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ESET
Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities.
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Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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ESET
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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ESET
No answers on this topic
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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ESET
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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Alternatives Considered
Cisco
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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ESET
Choosing ESET PROTECT rather than McAfee Security or other secuty softwares helps me more evaluate specific security requirements of the company. Considering the scalability of solution it provides, the ease of use of its interface, the level of support provided by the vendors, and the availability of reports makes it a top choice for me.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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ESET
No answers on this topic
Return on Investment
Cisco
  • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
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ESET
  • ESET maintains the security of our machines, files, reports, etc., an invasion or infection could result in a catastrophe, loss of important data, expenses with specialized support, hours or days of work stopped until the solution is found, without ESET prevention we could have big expenses at any time.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Dashboard.
Unified cybersecurity platform interface providing network visibility and control. Available as cloud or on-prem deployment.

Ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes.Screenshot of ESET Endpoint Security.

Advanced multilayered protection for computers and smartphones powered by ESET LiveSense technology.Screenshot of ESET Server Security.
Provides real-time protection for the company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.Screenshot of ESET PROTECT - Reports. 
Meets reporting requirements and saves time with scheduled reporting and dozens of customizable templates.Screenshot of ESET Full Disk Encryption. 
An encryption managed natively by ESET remote management console. It increases the  organization's data security that meets compliance regulations.Screenshot of ESET LiveGuard Advanced. 
A cloud-based technology that uses scanning, machine learning, cloud sandboxing, and in-depth behavioral analysis to prevent targeted attacks as well as new or unknown threats, especially ransomware.