What users are saying about
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Top Rated
108 Ratings
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87 Ratings

Cisco Umbrella

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Top Rated
108 Ratings
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Score 8.5 out of 100

FireMon

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87 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

FireMon

Within my industry I have multiple contacts that are looking for exactly what Firemon does. Not only can the software help compliance professional but also network engineers who need a better picture of how infrastructure is set up. As well as new employees that need to learn the environment quickly
Anonymous | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

FireMon

  • PCI Reporting - After identifying which firewalls and rulesets are in scope, producing a report artifact to satisfy PCI requirements on Firewall reviews is literally a two-click operation.
  • Storing Rule Metadata - FireMon stores metadata (prefilled fields, standard fields, and custom fields) for each rule in each policy which is valuable for context during firewall reviews in particular
  • API - FireMon exposes most if not all of its functionality via REST API
Anonymous | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

FireMon

  • Some features could be added to the existing functionality which include NAT rules usage
  • Rule expiration normalization from firewalls rather than entering them in rule documentation
  • .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

FireMon

FireMon 9.1
Based on 3 answers
It improves documentation, save time and easy to use
Jeff Plotkin | TrustRadius Reviewer

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

FireMon

FireMon 7.3
Based on 3 answers
For the most part, using the tool is straight forward. Some of the menus could use some work on usability.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 55 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

FireMon

FireMon 7.7
Based on 34 answers
FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.
Eric Garcia | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

FireMon

FireMon 9.1
Based on 2 answers
Implementation is fairly simple. Most issues can be resolved by referencing manuals.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

FireMon

I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them
Anonymous | TrustRadius Reviewer

Scalability

Cisco Umbrella

No score
No answers yet
No answers on this topic

FireMon

FireMon 7.7
Based on 30 answers
It has some hefty requirements for system specs, but that's due to the firewall logging. You can have multiple nodes to distribute the load and grow as you need. We found that our initial setup went beyond what we initially needed, but we were able to see the increasing load and plan accordingly to add resources and nodes to handle the additional firewalls.
Howard Wall | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

FireMon

  • The use of FireMon has eliminated the backlog in firewall policy changes, approval, and implementation.
  • FireMon has greatly increased the accuracy of changes, and reduced the risk of planned changes (3 incidents in over 27000 change tickets--most with multiple policy changes in each, is a stellar record)
Ken Sharp | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

FireMon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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