Cisco Umbrella vs Google Cloud DNS | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 107 reviews and ratings

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Score 9.1 out of 10

Based on 12 reviews and ratings

Pros

Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
Easy to implement, apply, maintain

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Director of IT

BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees

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Easy to use
Fast Propogation
Centralized management

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President

Red Ape MediaDesign, 1-10 employees

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Cons

Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Complexity.
Front-end interface is slow.
Pricing for support is also really high.

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Shashank Pathak

Digital Marketing Analyst

DotsquaresInformation Technology & Services, 1001-5000 employees

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Likelihood to Renew

Cisco Umbrella 10.0

Based on 3 answers

It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Cisco Umbrella 9.4

Based on 4 answers

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Google Cloud DNS 9.5

Based on 2 answers

This is very easy to use if you are already using Google Cloud Services or you are part of the Google Ecosystem already. I believe this is probably the main intention of Google Cloud DNS, to provide a more complete suite of tools to Google Cloud customers. For that reason I would rate usability a 10.

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President

Red Ape MediaDesign, 1-10 employees

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Support Rating

Cisco Umbrella 8.2

Based on 55 answers

We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution

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Verified User

General Manager in Corporate

Financial Services Company, 1-10 employees

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Google Cloud DNS 7.0

Based on 2 answers

In the event that you are utilizing Google Cloud Platform as your cloud supplier, Google Cloud DNS is unquestionably the DNS supplier to utilize.

I haven't required help for it yet, notwithstanding, in my experience, Google Support is incredible.

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Shashank Pathak

Digital Marketing Analyst

DotsquaresInformation Technology & Services, 1001-5000 employees

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Implementation Rating

Cisco Umbrella 9.0

Based on 2 answers

Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Google Cloud DNS is just as good as some other premium DNS services and definitely better than some (such as GoDaddy). I generally choose Google Cloud DNS when I am already using other Google Cloud tools for a project as it just makes sense. From one account I can manage the server, storage cluster, DNS, etc.

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President

Red Ape MediaDesign, 1-10 employees

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Return on Investment

Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.

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VP Operations

Realtime, LLCInformation Technology and Services, 11-50 employees

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Saves some time.
Allows a more complete suite for a web build.
Allows centralized management and billing for Google Cloud projects.

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President

Red Ape MediaDesign, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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