Cisco Umbrella vs. Google Cloud DNS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Google Cloud DNS
Score 8.9 out of 10
N/A
Google Cloud DNS is a managed DNS service, featuring a global network of anycast servers and touting reliability, availability, and performance.N/A
Pricing
Cisco UmbrellaGoogle Cloud DNS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco UmbrellaGoogle Cloud DNS
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaGoogle Cloud DNS
Best Alternatives
Cisco UmbrellaGoogle Cloud DNS
Small Businesses

No answers on this topic

Cloudflare
Cloudflare
Score 8.7 out of 10
Medium-sized Companies

No answers on this topic

Cloudflare
Cloudflare
Score 8.7 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 9.0 out of 10
Amazon Route 53
Amazon Route 53
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaGoogle Cloud DNS
Likelihood to Recommend
8.6
(108 ratings)
9.0
(11 ratings)
Likelihood to Renew
8.0
(15 ratings)
-
(0 ratings)
Usability
7.7
(10 ratings)
9.4
(2 ratings)
Availability
8.9
(11 ratings)
-
(0 ratings)
Performance
9.3
(2 ratings)
-
(0 ratings)
Support Rating
7.4
(63 ratings)
7.5
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.4
(11 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.4
(10 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaGoogle Cloud DNS
Likelihood to Recommend
Cisco
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Google
Google cloud is well suited to access and collaborate on documents where more than 2 people are required to contribute and in instances where feedback from individuals is captured on the document itself. If a team is working on an end of year report for funders, a few key members may need to finalise a report by offering suggestions that can be viewed and resolved by other team members. Housing documents on Google Cloud is the most appropriate platform I have ever used for tasks like these. If minimal collaboration needs engagement from just 2 individuals, it may be easier to simply email the information between each other, rather than using time to create a folder, ensure access control and upload the information to Google Cloud for collaborative input
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Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
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Google
  • Interface is user friendly
  • It is safe , Secure and reliable
  • It has lower pricing plans
  • They have good customer support
  • They do have good documentation to have fair ideas on their offerings
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Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
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Google
  • It is hard for first time user to get used to it.
  • Support is restricted for 3rd party services who uses it
  • Sometimes the support people take more than 24hrs to reply to our queries, But it is not for all issues.
  • Search function could have been made easy to search records
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Google
No answers on this topic
Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Google
This is exceptionally simple to utilize in the event that you are as of now utilizing Google Cloud Services or you are important for the Google Ecosystem as of now. I accept this is likely the primary goal of Google Cloud DNS, to give a more complete set-up of devices to Google Cloud clients. Consequently, I would rate convenience a 9.
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Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Google
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Google
No answers on this topic
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Google
In the event that you are utilizing Google Cloud Platform as your cloud supplier, Google Cloud DNS is unquestionably the DNS supplier to utilize.
I haven't required help for it yet, notwithstanding, in my experience, Google Support is incredible.
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Google
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Google
No answers on this topic
Alternatives Considered
Cisco
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Google
Amazon Route 53 offers almost equal or slightly more features than Google Cloud DNS; we selected Google Cloud DNS because the rest of our projects use Google Cloud Platform.
Also, since AWS is a bigger service provider, their pricing is also higher; since Google Cloud DNS pricing is better, we went for it.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Google
No answers on this topic
Return on Investment
Cisco
  • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
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Google
  • We use GCP for all our projects so Google Cloud DNS fits perfectly
  • It is proving to scale well so good for us since we are a growing company
  • It is easy to use and doesn't require a separate team to maintain
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ScreenShots