What users are saying about
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Top Rated
138 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100
17 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Google Cloud DNS is rated higher in 1 area: Likelihood to Recommend
  • Cisco Umbrella and Google Cloud DNS are tied in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.4

Cisco Umbrella

84%
69 Ratings
8.8

Google Cloud DNS

88%
4 Ratings

Likelihood to Renew

10.0

Cisco Umbrella

100%
3 Ratings

Google Cloud DNS

N/A
0 Ratings

Usability

9.4

Cisco Umbrella

94%
4 Ratings
9.4

Google Cloud DNS

94%
2 Ratings

Support Rating

7.3

Cisco Umbrella

73%
67 Ratings
7.3

Google Cloud DNS

73%
2 Ratings

Implementation Rating

9.0

Cisco Umbrella

90%
2 Ratings

Google Cloud DNS

N/A
0 Ratings

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Nicolas Tenthorey | TrustRadius Reviewer

Google Cloud DNS

Google Cloud DNS is well suited in most cases - it has a clean interface, plenty of configuration options, available to view and edit on the Google console.
It may not be as well suited for novice users since the documentation about the various fields is not always available near where the fields need to be set.
Anonymous | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
  • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
  • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Jeff Collins | TrustRadius Reviewer

Google Cloud DNS

  • Interface is user friendly
  • It is safe , Secure and reliable
  • It has lower pricing plans
  • They have good customer support
  • They do have good documentation to have fair ideas on their offerings
vinoth kumar | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Google Cloud DNS

  • Complexity.
  • Front-end interface is slow.
  • Pricing for support is also really high.
Shashank Pathak | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Google Cloud DNS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Google Cloud DNS

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Google Cloud DNS

Google Cloud DNS 9.4
Based on 2 answers
This is very easy to use if you are already using Google Cloud Services or you are part of the Google Ecosystem already. I believe this is probably the main intention of Google Cloud DNS, to provide a more complete suite of tools to Google Cloud customers. For that reason I would rate usability a 10.
Ryan Connolly | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
Anonymous | TrustRadius Reviewer

Google Cloud DNS

Google Cloud DNS 7.3
Based on 2 answers
In the event that you are utilizing Google Cloud Platform as your cloud supplier, Google Cloud DNS is unquestionably the DNS supplier to utilize.
I haven't required help for it yet, notwithstanding, in my experience, Google Support is incredible.
Shashank Pathak | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Google Cloud DNS

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
kevin mcgillicuddy | TrustRadius Reviewer

Google Cloud DNS

Amazon Route 53 offers almost equal or slightly more features than Google Cloud DNS; we selected Google Cloud DNS because the rest of our projects use Google Cloud Platform.
Also, since AWS is a bigger service provider, their pricing is also higher; since Google Cloud DNS pricing is better, we went for it.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Google Cloud DNS

  • It does not help in ROI for our bussiness.
vinoth kumar | TrustRadius Reviewer

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