Cisco Desk Series

Cisco Desk Series

Cisco Desk Series

105 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cisco Desk Series	Score 8.4 out of 10	N/A	A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.	$5,495 one-time fee **discounts available

Pricing

Cisco Desk Series

Editions & Modules

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Offerings

Pricing Offerings
Cisco Desk Series
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Cisco Desk Series
Considered Both Products	Cisco Desk Series EB Eric Breeden Sr VoIP Engineer Chose Cisco Desk Series Small form factor, personal video experience, professional grade equipment. The Webex Control Hub does an outstanding job managing software updates and user policies for the device. Incentivized Helpful? Verified User Vice-President Chose Cisco Desk Series The Cisco Webex Desk Pro is a built-for-purpose device. As such, it simply works better than those systems that don't have similar, built-for-purpose devices. Incentivized Helpful? Verified User Director Chose Cisco Desk Series Rich in features, better camera and sound quality, powerful. Incentivized Helpful? Verified User Contributor Chose Cisco Desk Series It’s integrated in Control Hub Incentivized Helpful? Dainius Brazdzionis Business Unit Manager Chose Cisco Desk Series Tried HP monitor AiO, Polycom device, and Logitech devices. Tried AiO monitors, and the sound was not sufficient. Tried the camera, microphone, speakers, and dock and it was very messy with too many wires, and the configuration needed a desk. Pro has a big benefit in that can … Incentivized Helpful? Sarah Jackson System Engineer Chose Cisco Desk Series At first, it was picked because it could work with several other conference tools. While the Room gadgets are indeed remarkable, the Webex ecosystem as a whole is still immature and could use some fine-tuning. We looked into other options, including Cisco Unified … Incentivized Helpful? Verified User Employee Chose Cisco Desk Series Zoom UI is complicated. It has many features but it is difficult to identify the what is where. It's all included in one big screen which makes it less convenient to use. Whereas in the case of the cisco webex desk pro, it's pretty simple and convenient. The immaculate loading … Incentivized Helpful? IM Ian Measures Engineer Chose Cisco Desk Series Dependent upon customer requirements and price threshold. All have different benefits within their chosen sales spheres. Incentivized Helpful? Verified User Professional Chose Cisco Desk Series Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with Logite… Incentivized Helpful? Amritansu Sahoo Co-Founder Chose Cisco Desk Series Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All … Incentivized Helpful? Lane Irvine Network Business Solutions Director Chose Cisco Desk Series Formerly have used the Cisco Webex DX80 for a similar use case. The DX80 was good as a stand-alone single user video unit but really not much beyond that. The integrations with Windows/MAC desktop was non existent with the DX80 where the Webex Desk Pro has made huge … Incentivized Helpful? CC chirag chhatbar Senior Advisor Chose Cisco Desk Series The Cisco Webex Room Phone has been widely used in the company where we have folks from the technical support team, resolving the technical issue for the client on the call and making them understand some features of our products as per the scheduled time and availability … Incentivized Helpful? BA Balthasar-Max Althaus Business Trainer & Business Coach Chose Cisco Desk Series I have been using Webex Board and it simply does not fit into my room at home, where I [have mainly worked] since the pandemic. Desk Pro meets all requirements and can do the same things the Webex Board can do and more. So I don't miss a thing when I use Desk Pro. Incentivized Helpful? JS Jens Schneider Architecture Lead Collaboration Chose Cisco Desk Series The DX80 is no a little bit outdated. We were happy with it but needed a replacement. The Webex Desk Pro was the obvious successor. We also tried to use standard webcams with monitors. But this was hard to manage and troubleshoot. And it has a poor user experience. Incentivized Helpful? Stefano Rodighiero Customer Support System Engineer - Network, Data Center, Collaboration Chose Cisco Desk Series The Cisco Webex Desk Pro is an advanced collaboration device that integrates a strong artificial intelligence component through the cloud, which the DX80, for example, does not provide. Cisco Webex Desk Pro also provides a superior audio system to the DX80 and advanced … Incentivized Helpful? MA Mostafa Awad Senior Genesys System Engineer Chose Cisco Desk Series Actually, I heard and read about Cisco Webex DX80, but from my experience and usage of Cisco Webex Desk Pro, there is no comparison between them from my point of view especially in the features, capabilities, improvements, and enhancements that are being done with Cisco Webex … Incentivized Helpful? TA Tomas Aguerrebehere Supplier Relations Manager LATAM Chose Cisco Desk Series I don't find a competitor for what Cisco Webex Desk Pro can provide to the organization and to the employee. An all in one solution like the one provided is not comparable to any other solution out in the market. We've selected Cisco Webex Desk Pro because we needed a solution … Incentivized Helpful? Jim Martella Tier 3 Engineer Chose Cisco Desk Series It's incredibly versatile and easy to use and fabulous for home-usage. Incentivized Helpful? AA Aisha Agivetova Graphic designer Chose Cisco Desk Series High quality screen. Build in microphone, camera and whiteboard. Competitive price. Incentivized Helpful? Joshua Baever Sr. Systems Administrator Chose Cisco Desk Series We've just used the DX80 (which is its predecessor) and honestly, this unit delivers on so many areas that the DX80 was lacking or missing. This unit really shines in a world where conference room experiences that are good are hard to come by. And this brings a fantastic … Incentivized Helpful?
Top Pros	Pro Webex meetings Pro Video conferencing Pro Audio and video
Top Cons	Minus Facial recognition Minus Google meet Minus Voice and video

Best Alternatives
	Cisco Desk Series
Small Businesses	Zoom Score 8.2 out of 10
Medium-sized Companies	Cisco Webex DX80 (discontinued) Score 9.2 out of 10
Enterprises	Cisco Webex DX80 (discontinued) Score 9.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Cisco Desk Series
Likelihood to Recommend	8.6 (28 ratings)
Likelihood to Renew	10.0 (1 ratings)
Support Rating	9.1 (1 ratings)

User Testimonials
	Cisco Desk Series
Likelihood to Recommend	Cisco The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it. Incentivized CC chirag chhatbar Senior Advisor Read full review
Pros	Cisco It charges my laptop while being an amazing secondary monitor. Optimizes the video and audio with superior sound and microphones. A very nice compact digital whiteboard. Hooks in with Webex meetings and Teams in such a seamless way. Handles calling like a desk phone and is natural to use. Looks so beautiful and is such a great addition to your desk. Incentivized Joshua Baever Sr. Systems Administrator Read full review
Cons	Cisco The WebRTC function that's used for certain meeting types should include a progress bar. A lot of users think the device is frozen. At entry, the price was a bit high. I haven't bought one recently. More backgrounds would be nice. Incentivized EB Eric Breeden Sr VoIP Engineer Read full review
Likelihood to Renew	Cisco Simple, Fantastic and always improving with software upgrades Incentivized Verified User Anonymous Read full review
Support Rating	Cisco I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them. Incentivized Joshua Baever Sr. Systems Administrator Read full review
Alternatives Considered	Cisco Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with Logitech MeetUp. 3.- Display: 27-inch 4K touchscreen vs. No touchscreen with Logitech MeetUp. Cisco TAC support is great. Incentivized Verified User Anonymous Read full review
Return on Investment	Cisco For team work, projects are completed sooner and you can make a profit Saving time and this means the possibility of more profit If the number of projects is large, the investment will return quickly The software license fee is too high Incentivized Bahram ilman zadian Special Events Coordinator Read full review
ScreenShots	Cisco Desk Series Screenshots