Cisco Webex Experience Management (discontinued) vs. Satmetrix (discontinued)
Cisco Webex Experience Management (discontinued) vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
Cisco Webex Experience Management (discontinued) | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Satmetrix (discontinued) | |
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Top Pros | ||
Top Cons |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Cisco Webex Experience Management (discontinued) | Satmetrix (discontinued) | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Qualaroo Score 6.6 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Predictive Index Behavioral Assessment Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Satmetrix (discontinued) | |
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Likelihood to Recommend | 9.0 (13 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | 5.1 (5 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
Cisco Webex Experience Management (discontinued) | Satmetrix (discontinued) | |
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Likelihood to Recommend | Discontinued Products | Discontinued Products |
Pros | Discontinued Products | Discontinued Products |
Cons | Discontinued Products | Discontinued Products |
Likelihood to Renew | Discontinued Products | Discontinued Products |
Usability | Discontinued Products | Discontinued Products No answers on this topic |
Support Rating | Discontinued Products | Discontinued Products No answers on this topic |
Alternatives Considered | Discontinued Products | Discontinued Products |
Return on Investment | Discontinued Products | Discontinued Products |
ScreenShots |