What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.
Rachel Walters | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Nuclino
8.5
Chat
Cisco Webex Social (Discontinued)
10.0
Nuclino
8.0
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Nuclino
8.0
Notifications
Cisco Webex Social (Discontinued)
Nuclino
9.0
Discussions
Cisco Webex Social (Discontinued)
Nuclino
7.0
Surveys
Cisco Webex Social (Discontinued)
Nuclino
9.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
Nuclino
9.0
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
Nuclino
9.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Nuclino
9.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Nuclino
8.5
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Nuclino
8.4
Access control
Cisco Webex Social (Discontinued)
10.0
Nuclino
9.4
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Nuclino
7.9
Versioning
Cisco Webex Social (Discontinued)
Nuclino
8.0
Video files
Cisco Webex Social (Discontinued)
Nuclino
7.5
Audio files
Cisco Webex Social (Discontinued)
Nuclino
8.0
Integrates with Google Drive
Cisco Webex Social (Discontinued)
Nuclino
9.0
Device sync
Cisco Webex Social (Discontinued)
Nuclino
9.5

Project Management

Cisco Webex Social (Discontinued)
Nuclino
8.6
Task Management
Cisco Webex Social (Discontinued)
Nuclino
8.9
Gantt Charts
Cisco Webex Social (Discontinued)
Nuclino
8.0
Scheduling
Cisco Webex Social (Discontinued)
Nuclino
9.0
Workflow Automation
Cisco Webex Social (Discontinued)
Nuclino
10.0
Mobile Access
Cisco Webex Social (Discontinued)
Nuclino
6.6
Search
Cisco Webex Social (Discontinued)
Nuclino
8.4
Visual planning tools
Cisco Webex Social (Discontinued)
Nuclino
9.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Nuclino

  • Workspaces are helpful to segment information.
  • Being able to download files directly from Nuclino is useful.
  • Having the ability to link to external docs is useful.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Nuclino

Nuclino 10.0
Based on 1 answer
I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Nuclino

Nuclino 9.8
Based on 2 answers
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Nuclino
9.5

Usability

Cisco Webex Social (Discontinued)
Nuclino
10.0

Support Rating

Cisco Webex Social (Discontinued)
Nuclino
9.8

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