What users are saying about
9 Ratings
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Score 9.6 out of 100
9 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • Cisco Webex Social (Discontinued) and Nuclino are tied in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
8.4

Nuclino

84%
Nuclino ranks higher in 6/8 features

Chat

10.0
100%
1 Rating
8.0
80%
1 Rating

Integrates with Outlook

10.0
100%
1 Rating
8.0
80%
1 Rating

Notifications

N/A
0 Ratings
9.0
90%
2 Ratings

Discussions

N/A
0 Ratings
7.0
70%
2 Ratings

Surveys

N/A
0 Ratings
9.0
90%
1 Rating

Internal knowledgebase

N/A
0 Ratings
8.3
83%
3 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
9.0
90%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
9.0
90%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
8.3

Nuclino

83%
Nuclino ranks higher in 6/8 features

Document collaboration

10.0
100%
1 Rating
7.5
75%
4 Ratings

Access control

10.0
100%
1 Rating
9.2
92%
4 Ratings

Advanced security features

5.0
50%
1 Rating
8.0
80%
3 Ratings

Versioning

N/A
0 Ratings
8.0
80%
3 Ratings

Video files

N/A
0 Ratings
7.8
78%
2 Ratings

Audio files

N/A
0 Ratings
8.7
87%
2 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.3
83%
2 Ratings

Device sync

N/A
0 Ratings
9.2
92%
2 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
8.7

Nuclino

87%
Nuclino ranks higher in 7/7 features

Task Management

N/A
0 Ratings
9.0
90%
2 Ratings

Gantt Charts

N/A
0 Ratings
8.0
80%
1 Rating

Scheduling

N/A
0 Ratings
9.0
90%
1 Rating

Workflow Automation

N/A
0 Ratings
10.0
100%
1 Rating

Mobile Access

N/A
0 Ratings
7.5
75%
4 Ratings

Search

N/A
0 Ratings
8.2
82%
4 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
2 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
9.2

Nuclino

92%
4 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Nuclino

100%
1 Rating

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Nuclino

100%
3 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Nuclino

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Nuclino

  • Workspaces are helpful to segment information.
  • Being able to download files directly from Nuclino is useful.
  • Having the ability to link to external docs is useful.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Nuclino

    Starting Price

    $5 per month per user

    Editions & Modules

    Nuclino editions and modules pricing
    EditionModules
    Free01
    Standard52

    Footnotes

    1. per month per user
    2. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Nuclino offers a free plan for up to 50 items and 2GB total storage. Paid plans start at $5/user/month (billed annually) or $6/user/month (billed monthly) and include unlimited items, advanced features, and 10GB storage per user.

    Usability

    Cisco

    No answers on this topic

    Nuclino

    I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
    Read full review

    Support Rating

    Cisco

    No answers on this topic

    Nuclino

    The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
    Read full review

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    Nuclino

    Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    Nuclino

    • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
    • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
    • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
    Read full review

    Screenshots

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