Citrix DaaS vs. Microsoft Azure

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix DaaS
Score 8.9 out of 10
N/A
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
Microsoft Azure
Score 8.4 out of 10
N/A
Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.
$29
per month
Pricing
Citrix DaaSMicrosoft Azure
Editions & Modules
Virtual Apps
$375
Developer
$29
per month
Standard
$100
per month
Professional Direct
$1000
per month
Basic
Free
per month
Offerings
Pricing Offerings
Citrix DaaSMicrosoft Azure
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe free tier lets users have access to a variety of services free for 12 months with limited usage after making an Azure account.
More Pricing Information
Community Pulse
Citrix DaaSMicrosoft Azure
Features
Citrix DaaSMicrosoft Azure
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Citrix DaaS
-
Ratings
Microsoft Azure
8.4
28 Ratings
2% above category average
Service-level Agreement (SLA) uptime00 Ratings8.227 Ratings
Dynamic scaling00 Ratings8.626 Ratings
Elastic load balancing00 Ratings8.725 Ratings
Pre-configured templates00 Ratings8.226 Ratings
Monitoring tools00 Ratings8.327 Ratings
Pre-defined machine images00 Ratings8.425 Ratings
Operating system support00 Ratings8.927 Ratings
Security controls00 Ratings8.627 Ratings
Automation00 Ratings8.225 Ratings
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Citrix DaaSMicrosoft Azure
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Score 9.4 out of 10
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VMware Fusion
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Score 7.1 out of 10
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.0 out of 10
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User Ratings
Citrix DaaSMicrosoft Azure
Likelihood to Recommend
8.0
(55 ratings)
8.7
(97 ratings)
Likelihood to Renew
8.2
(4 ratings)
10.0
(17 ratings)
Usability
9.0
(7 ratings)
8.4
(37 ratings)
Availability
8.4
(2 ratings)
6.8
(2 ratings)
Performance
7.4
(4 ratings)
-
(0 ratings)
Support Rating
7.9
(8 ratings)
8.0
(28 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.3
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(4 ratings)
8.0
(2 ratings)
Configurability
8.4
(2 ratings)
-
(0 ratings)
Ease of integration
2.4
(4 ratings)
-
(0 ratings)
Product Scalability
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Citrix DaaSMicrosoft Azure
Likelihood to Recommend
Citrix
DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
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Microsoft
Azure is particularly well suited for enterprise environments with existing Microsoft investments, those that require robust compliance features, and organizations that need hybrid cloud capabilities that bridge on-premises and cloud infrastructure. In my opinion, Azure is less appropriate for cost-sensitive startups or small businesses without dedicated cloud expertise and scenarios requiring edge computing use cases with limited connectivity. Azure offers comprehensive solutions for most business needs but can feel like there is a higher learning curve than other cloud-based providers, depending on the product and use case.
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Pros
Citrix
  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Microsoft
  • Microsoft Azure is highly scalable and flexible. You can quickly scale up or down additional resources and computing power.
  • You have no longer upfront investments for hardware. You only pay for the use of your computing power, storage space, or services.
  • The uptime that can be achieved and guaranteed is very important for our company. This includes the rapid maintenance for security updates that are mostly carried out by Microsoft.
  • The wide range of capabilities of services that are possible in Microsoft Azure. You can practically put or create anything in Microsoft Azure.
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Cons
Citrix
  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Microsoft
  • The cost of resources is difficult to determine, technical documentation is frequently out of date, and documentation and mapping capabilities are lacking.
  • The documentation needs to be improved, and some advanced configuration options require research and experimentation.
  • Microsoft's licensing scheme is too complex for the average user, and Azure SQL syntax is too different from traditional SQL.
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Likelihood to Renew
Citrix
Because it has been a mainstay of our business for many years.
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Microsoft
Moving to Azure was and still is an organizational strategy and not simply changing vendors. Our product roadmap revolved around Azure as we are in the business of humanitarian relief and Azure and Microsoft play an important part in quickly and efficiently serving all of the world. Migration and investment in Azure should be considered as an overall strategy of an organization and communicated companywide.
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Usability
Citrix
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
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Microsoft
As Microsoft Azure is [doing a] really good with PaaS. The need of a market is to have [a] combo of PaaS and IaaS. While AWS is making [an] exceptionally well blend of both of them, Azure needs to work more on DevOps and Automation stuff. Apart from that, I would recommend Azure as a great platform for cloud services as scale.
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Reliability and Availability
Citrix
Xendesktop did a great job with HA of all the components.
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Microsoft
It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
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Performance
Citrix
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
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Microsoft
No answers on this topic
Support Rating
Citrix
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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Microsoft
We were running Windows Server and Active Directory, so [Microsoft] Azure was a seamless transition. We ran into a few, if any support issues, however, the availability of Microsoft Azure's support team was more than willing and able to guide us through the process. They even proposed solutions to issues we had not even thought of!
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In-Person Training
Citrix
I was self trained
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Microsoft
No answers on this topic
Online Training
Citrix
Easy to understand and learn at my own pace
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Microsoft
No answers on this topic
Implementation Rating
Citrix
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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Microsoft
As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
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Alternatives Considered
Citrix
Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
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Microsoft
As I continue to evaluate the "big three" cloud providers for our clients, I make the following distinctions, though this gap continues to close. AWS is more granular, and inherently powerful in the configuration options compared to [Microsoft] Azure. It is a "developer" platform for cloud. However, Azure PowerShell is helping close this gap. Google Cloud is the leading containerization platform, largely thanks to it building kubernetes from the ground up. Azure containerization is getting better at having the same storage/deployment options.
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Scalability
Citrix
Easily scalable
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Microsoft
No answers on this topic
Return on Investment
Citrix
  • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
  • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
  • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
  • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
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Microsoft
  • For about 2 years we didn't have to do anything with our production VMs, the system ran without a hitch, which meant our engineers could focus on features rather than infrastructure.
  • DNS management was very easy in Azure, which made it easy to upgrade our cluster with zero downtime.
  • Azure Web UI was easy to work with and navigate, which meant our senior engineers and DevOps team could work with Azure without formal training.
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ScreenShots