Citrix Endpoint Management vs. Hexnode UEM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 8.1 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Hexnode UEM
Score 8.4 out of 10
N/A
Hexnode is a Unified Endpoint Management solution from Mitsogo Inc. that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hands-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in…
$36
per month 15 devices (minimum)
Pricing
Citrix Endpoint ManagementHexnode UEM
Editions & Modules
No answers on this topic
Pro
$2.40
per month per device
Enterprise
$3.60
per month per device
Ultimate
$5.20
per month per device
Ultra
Contact Hexnode for a Quote
Offerings
Pricing Offerings
Citrix Endpoint ManagementHexnode UEM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo support costs, No maintenance charges. Per device pricing. Discount available for annual pricing.
More Pricing Information
Community Pulse
Citrix Endpoint ManagementHexnode UEM
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User Ratings
Citrix Endpoint ManagementHexnode UEM
Likelihood to Recommend
6.6
(9 ratings)
8.0
(20 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
8.0
(2 ratings)
8.1
(8 ratings)
Support Rating
9.8
(2 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Citrix Endpoint ManagementHexnode UEM
Likelihood to Recommend
Citrix
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
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Hexnode
We enjoy the ability to remotely support our end users with their tablets while they are traveling. I've had the ability to provide support to some of our remote sales users as they are working at a customers location. However, sometimes the remote view can be a bit of a lagging issue that makes things a bit difficult. Though overall this has been a great experience that helps us support our various users throughout the company.
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Pros
Citrix
  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
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Hexnode
  • Android zero-touch enrollment allows bulk enrollment of corporate-owned android devices with a single click.
  • With the help of the dynamic device grouping function, devices may be grouped in accordance with specific pre-configured criteria.
  • The kiosk mode supports both single-app kiosk mode, in which the device is restricted to using a single app, and multi-app kiosk mode, in which the device is in kiosk mode but has access to a number of other programs and files.
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Cons
Citrix
  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
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Hexnode
  • Devices running watchOS cannot be handled or enrolled.
  • The policies under WIFI, which allowed certain websites to be blocked using website certificates, were complicated .
  • The app management features provide the ability to push the installation of corporate apps on the devices. Even though it was successful on the Hexnode Portal, this feature periodically malfunctioned, and the apps were not loaded.
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Likelihood to Renew
Citrix
No answers on this topic
Hexnode
It works exactly as needed, no need to find another solution.
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Usability
Citrix
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Hexnode
UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.
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Support Rating
Citrix
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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Hexnode
Online chat support is the best I have received from my vendors.
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Implementation Rating
Citrix
No answers on this topic
Hexnode
Follow the steps, and it will install very easy.
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Alternatives Considered
Citrix
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
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Hexnode
I am currently using both the platforms, Hexnode UEM and Esper. Esper is used for managing mobile devices and Lenovo Tablets while Hexnode UEM is being used for Microsoft tablets. The basic framework behind both of them is almost the same. Both of them have a clean and interactive UI with good functionality.
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Return on Investment
Citrix
  • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
  • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
  • Easy access to internal resources - no need for separate vpn, etc...
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Hexnode
  • We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
  • It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
  • Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.
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ScreenShots

Hexnode UEM Screenshots

Screenshot of Hexnode UEMScreenshot of Hexnode SolutionsScreenshot of Why choose Hexnode?Screenshot of Hexnode KioskScreenshot of Hexnode Integrations