TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.8 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Hexnode UEM

    Score7.1 out of 10
    N/AHexnode is a Unified Endpoint Management solution that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hands-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in the case of…

    $36

    per month 15 devices (minimum)

    Pricing
    Citrix Endpoint ManagementHexnode UEM
    Editions & Modules
    No answers on this topic
    Pro
    $2.40
    per month per device
    Enterprise
    $3.60
    per month per device
    Ultimate
    $5.20
    per month per device
    Ultra
    Contact Hexnode for a Quote
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementHexnode UEM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No support costs, No maintenance charges. Per device pricing. Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementHexnode UEM
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Mitsogo, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    94%
    Implementation went as expected
    17 Answers
    Best Alternatives
    Citrix Endpoint ManagementHexnode UEM
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementHexnode UEM
    Likelihood to Recommend
    6.3
    (9 ratings)
    8.1
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    8.3
    (8 ratings)
    Support Rating
    9.8
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Citrix Endpoint ManagementHexnode UEM
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Mitsogo, Inc.
    We enjoy the ability to remotely support our end users with their tablets while they are traveling. I've had the ability to provide support to some of our remote sales users as they are working at a customers location. However, sometimes the remote view can be a bit of a lagging issue that makes things a bit difficult. Though overall this has been a great experience that helps us support our various users throughout the company.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Mitsogo, Inc.
    • Android zero-touch enrollment allows bulk enrollment of corporate-owned android devices with a single click.
    • With the help of the dynamic device grouping function, devices may be grouped in accordance with specific pre-configured criteria.
    • The kiosk mode supports both single-app kiosk mode, in which the device is restricted to using a single app, and multi-app kiosk mode, in which the device is in kiosk mode but has access to a number of other programs and files.
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Mitsogo, Inc.
    • Devices running watchOS cannot be handled or enrolled.
    • The policies under WIFI, which allowed certain websites to be blocked using website certificates, were complicated .
    • The app management features provide the ability to push the installation of corporate apps on the devices. Even though it was successful on the Hexnode Portal, this feature periodically malfunctioned, and the apps were not loaded.
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    Mitsogo, Inc.
    It works exactly as needed, no need to find another solution.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Mitsogo, Inc.
    UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    Mitsogo, Inc.
    Online chat support is the best I have received from my vendors.
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    No answers on this topic
    Mitsogo, Inc.
    Follow the steps, and it will install very easy.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    Mitsogo, Inc.
    I am currently using both the platforms, Hexnode UEM and Esper. Esper is used for managing mobile devices and Lenovo Tablets while Hexnode UEM is being used for Microsoft tablets. The basic framework behind both of them is almost the same. Both of them have a clean and interactive UI with good functionality.
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    Mitsogo, Inc.
    • We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
    • It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
    • Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.
    Incentivized
    Read full review
    ScreenShots

    Hexnode UEM Screenshots

    Screenshot of Hexnode UEMScreenshot of Hexnode SolutionsScreenshot of Why choose Hexnode?Screenshot of Hexnode KioskScreenshot of Hexnode Integrations