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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.7 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    JAMS

    Score7.9 out of 10
    N/AJAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.

    $9,996

    per year

    Pricing
    Citrix Endpoint ManagementJAMS
    Editions & Modules
    No answers on this topic
    Core
    9,996.00
    per year
    Advanced
    Customized Pricing
    per year
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementJAMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—- Core: For small teams getting started with automation. Core Integrations: PowerShell, SQL, Azure Data Factory, Python, 20+ others. - Advanced: Comprehensive solution for large-scale operations. Core Integrations: SAP, JDE, Ellucian Banner, Informatica, Mainframe and Power Systems.
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementJAMS
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    JAMS Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    94%
    Would buy again
    67 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    98%
    Lived up to sales and marketing promises
    49 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    55 Answers
    Features
    Citrix Endpoint ManagementJAMS
    Workload Automation
    Comparison of Workload Automation features of Citrix Endpoint Management and JAMS
    Feature
    Citrix Endpoint Management
    -
    Ratings
    JAMS
    7.4
    70 Ratings
    11% below category average
    Multi-platform scheduling00 Ratings8.062 Ratings
    Central monitoring00 Ratings7.868 Ratings
    Logging00 Ratings7.268 Ratings
    Alerts and notifications00 Ratings8.167 Ratings
    Analysis and visualization00 Ratings6.466 Ratings
    Application integration00 Ratings6.765 Ratings
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    Citrix Endpoint ManagementJAMS
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    Medium-sized Companies
    Action1
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    Score8.7 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
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    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementJAMS
    Likelihood to Recommend
    6.3
    (9 ratings)
    7.7
    (72 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (12 ratings)
    Usability
    8.0
    (2 ratings)
    8.6
    (11 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    9.8
    (2 ratings)
    8.1
    (72 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.9
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.5
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (70 ratings)
    Professional Services
    -
    (0 ratings)
    8.4
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.5
    (5 ratings)
    User Testimonials
    Citrix Endpoint ManagementJAMS
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    JAMS Software
    There's probably better schedulers out there. JAMS is good for an on-premises/classic IT implementation. JAMS is well-suited for use cases such as collecting a file from a shared location and uploading it to an API, running scripts on servers, and handling middleware tasks that process files or data between handoffs across different locations. JAMS is best suited to environments
    with IT staff who can develop, test, implement, maintain, and troubleshoot
    scripts; it does not use natural language processing (so it requires in-depth
    knowledge of the scripting language in use), and it does not appear to offer
    native dashboarding or reporting that is easily accessible to all users.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    JAMS Software
    • JAMS works well to organize jobs into logical folders with unique permissions for each folder
    • JAMS makes it easy to set up alerts for job failures and other notifications
    • Setting up scheduling times with normal human wording, such as Weekdays, or 2nd Tuesday of the month, etc.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    JAMS Software
    • Would love to see JAMS become a SaaS type of product instead of needing to be hosted by ourselves
    • having lots of jobs in the monitor area can lead to performance issues when running the client locally
    • dashboard and reporting tools could be more user friendly and provide more functionality to help monitoring teams spot recurring issues easily
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    JAMS Software
    JAMS is a critical resource free up people to do other things and ensuring that processes and tasks are run consistently. We are also confident that procedures are run consistently and on time or as soon as the necessary data is available. With automated job failure notification, we are not required to check that jobs are running correctly.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    JAMS Software
    JAMS is very user friendly; you hardly need to do coding. The only thing that I would say a challenge is setting it up, but that's because you barely know the product yet and, in every processing, setting up is the difficult part. But once you've set it up and you are going to use it, you will really feel that it is worth to invest in this kind of software solution, it really does it job very well.
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    No answers on this topic
    JAMS Software
    We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    No answers on this topic
    JAMS Software
    JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers
    Incentivized
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    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    JAMS Software
    I've never had to wait more than a day for a response to any email queries submitted. We had a very positive experience using support hours during out migration process from v6 to v7. We've also recently had a weeklong group training course where all attendees were positive about the learning outcomes, a shoutout to Jose who did both the migration and the weeklong course!
    Incentivized
    Read full review
    In-Person Training
    Cloud Software Group
    No answers on this topic
    JAMS Software
    People that were involved in the POC found the training a lot easier to follow. I think most people would have preferred to just get the training material and run through themselves.
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    No answers on this topic
    JAMS Software
    I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    JAMS Software
    JAMS is WAY more advanced, it isn't a fair comparison. The history is easy to get through. It is easy to get alerts of complete to failed and with a log. Adding jobs is extremely easy that even my teammates who do not manange the software are able to set them up. With the new web component we are very excited for the future of JAMS advancements.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cloud Software Group
    No answers on this topic
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    Scalability
    Cloud Software Group
    No answers on this topic
    JAMS Software
    The product is quite flexible. There are a number of features and functions that we use on a daily basis, and there are many features that are available that we have not yet needed or explored (like setting up jobs with the ability to do FTP or Sftp file transfers).
    Incentivized
    Read full review
    Professional Services
    Cloud Software Group
    No answers on this topic
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    JAMS Software
    • Our company depends on the JAMS Scheduler in executing a large number of SAP Jobs. In never having had a true Enterprise Scheduler such as JAMS before now, we are very happy with the results.
    • There a number of features in JAMS for setting up schedules and dependencies on other jobs. This helps our company achieve the necessary workflows for Job execution. This optimization saves on system resources and keeps Jobs flowing smoothly.
    • We are very happy that JAMS is a robust solution with High Availability. This is necessary for Enterprise products, to reduce downtime, which we have not had as a result. This feature definitely saves our company money by reducing or eliminating unexpected downtime.
    Read full review
    ScreenShots

    JAMS Screenshots

    Screenshot of the Centralized Job Repository - here users store job definitions, schedules, and parameters in one central database.Screenshot of the Job Monitor - this displays the status of jobs and workloads from one central monitoring console. Viewers can drill down on individual jobs to diagnose failures, dependencies, and expected completion times.Screenshot of a Dashboard - Here, users can create data-rich visuals to monitor critical batch jobs and workflows running on various agents and on different business applications.Screenshot of the Centralized Job Repository - Stores job definitions, schedules, and parameters in a central database.Screenshot of the Visual Job Editor - a drag and drop editor for tasks is used to build multistep workflows that include dependencies, user input, parallel processes, and triggers.Screenshot of JAX  AI agent - built right into the JAMS Web Client. Ask it to find a job, troubleshoot a failure, or explain how something works, in plain language, and it answers grounded in real JAMS documentation.