TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    OpenText MBPM

    Score7.2 out of 10
    N/AOpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
    Pricing
    Citrix Endpoint ManagementOpenText MBPM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementOpenText MBPM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementOpenText MBPM
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Citrix Endpoint ManagementOpenText MBPM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Citrix Endpoint Management and OpenText MBPM
    Feature
    Citrix Endpoint Management
    -
    Ratings
    OpenText MBPM
    7.0
    3 Ratings
    10% below category average
    Dashboards00 Ratings7.93 Ratings
    Standard reports00 Ratings9.02 Ratings
    Custom reports00 Ratings4.03 Ratings
    Process Engine
    Comparison of Process Engine features of Citrix Endpoint Management and OpenText MBPM
    Feature
    Citrix Endpoint Management
    -
    Ratings
    OpenText MBPM
    7.3
    3 Ratings
    13% below category average
    Process designer00 Ratings8.13 Ratings
    Process simulation00 Ratings7.13 Ratings
    Business rules engine00 Ratings9.02 Ratings
    SOA support00 Ratings6.02 Ratings
    Process player00 Ratings7.02 Ratings
    Support for modeling languages00 Ratings8.02 Ratings
    Form builder00 Ratings6.93 Ratings
    Model execution00 Ratings6.13 Ratings
    Collaboration
    Comparison of Collaboration features of Citrix Endpoint Management and OpenText MBPM
    Feature
    Citrix Endpoint Management
    -
    Ratings
    OpenText MBPM
    7.6
    3 Ratings
    9% below category average
    Social collaboration tools00 Ratings7.63 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Citrix Endpoint Management and OpenText MBPM
    Feature
    Citrix Endpoint Management
    -
    Ratings
    OpenText MBPM
    6.0
    2 Ratings
    30% below category average
    Content management00 Ratings6.02 Ratings
    Best Alternatives
    Citrix Endpoint ManagementOpenText MBPM
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementOpenText MBPM
    Likelihood to Recommend
    6.3
    (9 ratings)
    7.1
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.8
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Citrix Endpoint ManagementOpenText MBPM
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    OpenText
    Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    OpenText
    • Complex routing of tasks based on calculated criteria
    • Linking between tasks and accessing relevant information
    • Organising, scheduling and prioritising
    • Different views for different people
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    OpenText
    • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
    • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
    • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    OpenText
    There are other products that seem to be a better fit for future initiatives.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    OpenText
    Although it is intuitive to use it does require training
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    OpenText
    Great customer service for an API support related query
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    OpenText
    We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    OpenText
    • The development of the ticketing system has enabled us to greatly improve customer relationships
    • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
    • Management information from the system has improved decision making
    Incentivized
    Read full review
    ScreenShots