What users are saying about
46 Ratings
39 Ratings
46 Ratings
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Score 8 out of 100
39 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Citrix Gateway

It is a solid workhorse of a VPN client, and because of what it can connect to, it has the ability to do great things. but with sharp tools, remember to watch your fingers, as, without a solid security plan, the Citrix NetScaler Access Gateway can be dangerous to the company. [this goes for all VPN clients].
David Reese | TrustRadius Reviewer

Sophos UTM

UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.
Paul Cheng | TrustRadius Reviewer

Pros

Citrix Gateway

  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
Jeffrey Rudacille | TrustRadius Reviewer

Sophos UTM

  • Enhanced network security at a good price.
  • Flexibility of access to the internet and collaboration in remote and secure work.
  • Connectivity between branches with site-to-site VPN with easy deployment and configuration of routes.
  • Protection against malware of all types.
  • Affordable and efficient support and warranty.
  • Great reporting features
Ana Cristina | TrustRadius Reviewer

Cons

Citrix Gateway

  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
Anonymous | TrustRadius Reviewer

Sophos UTM

  • The UI is a bit dated albeit, it is very functional and everything is right at my fingertips.
  • Better documentation. This hardware and software solution is amazing, but as I said previously, it can be a little daunting to set up.
Matthew James | TrustRadius Reviewer

Usability

Citrix Gateway

No score
No answers yet
No answers on this topic

Sophos UTM

Sophos UTM 10.0
Based on 1 answer
The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
Paul Cheng | TrustRadius Reviewer

Support Rating

Citrix Gateway

Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Anonymous | TrustRadius Reviewer

Sophos UTM

Sophos UTM 7.6
Based on 3 answers
I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.
Michael Cattano | TrustRadius Reviewer

Alternatives Considered

Citrix Gateway

The main benefit of Citrix above other access gateways (for example Remote Desktop Connection/LogMeIn) is that it is relatively intuitive and easy to use for both the Gateway host and anyone using the gateway to access data. It also provides more flexibility than most other products when it comes to configuring the security of the Gateway to reflect the varying protection levels needed by different organisations/for different data
Anonymous | TrustRadius Reviewer

Sophos UTM

I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.
Nate Binkley | TrustRadius Reviewer

Return on Investment

Citrix Gateway

  • As an end user, I cannot speak to the ROI in a positive or negative light. My understanding would be that is a positive as we have been using it for several years.
Haley Lay | TrustRadius Reviewer

Sophos UTM

  • Sophos has provided a secure Firewall for us.
  • Integration with Sophos Central makes it easier to manage both.
  • Site to site VPN Failover groups has caused more trouble than it's worth.
  • High availability doesn't recognize when you are restarting for an update.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sophos UTM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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