TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clappia

    Score10 out of 10
    Small Businesses (1-50 employees)
    No Code App platform to create mobile and web apps as easily as working with excel sheets to reduce the time of development and procurement. The apps can be designed using drag and drop components and to it, automated workflow behaviour and analytics can be designed. Its features are designed to make it ideal for user-friendly business process management apps.

    $7

    per user, per month

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
    Pricing
    ClappiaPG Forsta HX Platform
    Editions & Modules
    Clappia
    $7
    per user, per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ClappiaPG Forsta HX Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$7 per user, per monthNo setup fee
    Additional DetailsAnnual Billing is also available at $5/user/month.—
    More Pricing Information
    Features
    ClappiaPG Forsta HX Platform
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Clappia and PG Forsta HX Platform
    Feature
    Clappia
    9.0
    1 Ratings
    15% above category average
    PG Forsta HX Platform
    -
    Ratings
    Dashboards8.01 Ratings00 Ratings
    Standard reports9.01 Ratings00 Ratings
    Custom reports10.01 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Clappia and PG Forsta HX Platform
    Feature
    Clappia
    9.6
    1 Ratings
    14% above category average
    PG Forsta HX Platform
    -
    Ratings
    Process designer9.01 Ratings00 Ratings
    Process simulation10.01 Ratings00 Ratings
    Process player9.01 Ratings00 Ratings
    Form builder10.01 Ratings00 Ratings
    Model execution10.01 Ratings00 Ratings
    Best Alternatives
    ClappiaPG Forsta HX Platform
    Small Businesses
    Process Street
    Score8.2 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClappiaPG Forsta HX Platform
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ClappiaPG Forsta HX Platform
    Likelihood to Recommend
    Clappia
    Clappia is the perfect NO CODE platform for you if you don't know any programming languages, servers, or cloud hosting skills, but you do know everything else around your requirement, workflow, or circumstance. If you're worried about IT skills, Cloud, server hosting & maintenance, or programming language skill in your web/mobile app development startup, Clappia is your one-stop solution. Apart from these low rates and hassle-free service in all other aspects, you will be able to focus entirely on NO CODE app creation and client management, leaving all data, server security, and other concerns to Clappia. There really is no additional fee or condition for using cloud storage, which is ideal.
    Read full review
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
    Read full review
    Pros
    Clappia
    • Workflow Automation
    • Realtime Mobile apps
    • Triggered emails, mobile notification, status change
    • API friendly
    • WhatsApp, Slack integration
    • upload videos, images, and files
    Read full review
    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Cons
    Clappia
    No answers on this topic
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Likelihood to Renew
    Clappia
    No answers on this topic
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Usability
    Clappia
    No answers on this topic
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Support Rating
    Clappia
    No answers on this topic
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Implementation Rating
    Clappia
    No answers on this topic
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Alternatives Considered
    Clappia
    No answers on this topic
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Return on Investment
    Clappia
    • Easy to manage all leads as I get automated reports
    • Executive cant make excuses
    Read full review
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
    ScreenShots

    Clappia Screenshots

    Screenshot of Landing PageScreenshot of Type of Apps that can be developedScreenshot of App development InterfaceScreenshot of Instant Mobile App and Integration ServicesScreenshot of App Design ModeScreenshot of Analytics Window