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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claritysoft

    Score8 out of 10
    N/ACloudSoft is a simple, cloud-based CRM system for SMBs.

    $39

    per month

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    ClaritysoftNimble
    Editions & Modules
    Claritysoft
    $39.00
    Per Month Per User
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    ClaritysoftNimble
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClaritysoftNimble
    Considered Both Products
    Claritysoft
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    ClaritysoftNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Claritysoft and Nimble
    Feature
    Claritysoft
    6.6
    7 Ratings
    17% below category average
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management8.07 Ratings9.529 Ratings
    Workflow management4.56 Ratings8.428 Ratings
    Territory management7.56 Ratings8.724 Ratings
    Opportunity management6.06 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.57 Ratings9.429 Ratings
    Quote & order management7.55 Ratings6.621 Ratings
    Interaction tracking7.07 Ratings9.227 Ratings
    Channel / partner relationship management7.05 Ratings8.126 Ratings
    Contract management00 Ratings8.523 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claritysoft and Nimble
    Feature
    Claritysoft
    8.0
    5 Ratings
    4% above category average
    Nimble
    8.1
    22 Ratings
    5% above category average
    Help desk management8.05 Ratings8.321 Ratings
    Case management00 Ratings7.922 Ratings
    Call center management00 Ratings8.220 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claritysoft and Nimble
    Feature
    Claritysoft
    6.4
    5 Ratings
    19% below category average
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management8.84 Ratings8.426 Ratings
    Email marketing4.05 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claritysoft and Nimble
    Feature
    Claritysoft
    7.5
    7 Ratings
    3% below category average
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management8.06 Ratings8.529 Ratings
    Billing and invoicing management7.04 Ratings8.418 Ratings
    Reporting7.57 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claritysoft and Nimble
    Feature
    Claritysoft
    7.2
    7 Ratings
    6% below category average
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting6.05 Ratings8.923 Ratings
    Pipeline visualization8.05 Ratings8.827 Ratings
    Customizable reports7.56 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Claritysoft and Nimble
    Feature
    Claritysoft
    7.3
    7 Ratings
    5% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    Custom fields9.07 Ratings9.029 Ratings
    Custom objects8.56 Ratings8.322 Ratings
    API for custom integration4.56 Ratings8.820 Ratings
    Scripting environment00 Ratings8.518 Ratings
    Security
    Comparison of Security features of Claritysoft and Nimble
    Feature
    Claritysoft
    6.7
    7 Ratings
    23% below category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability6.57 Ratings9.424 Ratings
    Role-based user permissions7.07 Ratings9.324 Ratings
    Platform
    Comparison of Platform features of Claritysoft and Nimble
    Feature
    Claritysoft
    7.0
    5 Ratings
    9% below category average
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access7.05 Ratings8.327 Ratings
    Social CRM
    Comparison of Social CRM features of Claritysoft and Nimble
    Feature
    Claritysoft
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data00 Ratings8.429 Ratings
    Social engagement00 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Claritysoft and Nimble
    Feature
    Claritysoft
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation00 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Best Alternatives
    ClaritysoftNimble
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClaritysoftNimble
    Likelihood to Recommend
    7.6
    (7 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    Usability
    7.0
    (2 ratings)
    8.0
    (19 ratings)
    Support Rating
    8.4
    (2 ratings)
    9.8
    (19 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClaritysoftNimble
    Likelihood to Recommend
    Claritysoft
    Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Claritysoft
    • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
    • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
    • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Claritysoft
    • There is no spell-check function to use when you are sending emails.
    • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
    • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
    • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
    • There is no auto-dial feature built into Claritysoft.
    • The mobile app needs to look and feel just like the online version.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Claritysoft
    It works for us and the support is excellent
    Incentivized
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    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Claritysoft
    It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
    Incentivized
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    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
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    Support Rating
    Claritysoft
    They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
    Incentivized
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    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
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    Implementation Rating
    Claritysoft
    So easy to do - you control the process, supported by the Claritysoft
    Incentivized
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    Nimble
    No answers on this topic
    Alternatives Considered
    Claritysoft
    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Incentivized
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    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
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    Return on Investment
    Claritysoft
    • It has made it easier to see our overall sales for each sales rep.
    • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots