What users are saying about
2 Ratings
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Score 9.5 out of 100
112 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Oracle CRM On Demand
8.8
Customer data management / contact management
Clear C2 C2CRM
9.0
Oracle CRM On Demand
9.4
Workflow management
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.9
Territory management
Clear C2 C2CRM
8.9
Oracle CRM On Demand
9.4
Opportunity management
Clear C2 C2CRM
9.5
Oracle CRM On Demand
9.3
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Oracle CRM On Demand
9.0
Contract management
Clear C2 C2CRM
10.0
Oracle CRM On Demand
7.7
Quote & order management
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.5
Interaction tracking
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.3
Channel / partner relationship management
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.3

Customer Service & Support

Clear C2 C2CRM
9.6
Oracle CRM On Demand
8.5
Case management
Clear C2 C2CRM
10.0
Oracle CRM On Demand
8.5
Call center management
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.7
Help desk management
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.1

Marketing Automation

Clear C2 C2CRM
9.8
Oracle CRM On Demand
8.8
Lead management
Clear C2 C2CRM
10.0
Oracle CRM On Demand
8.9
Email marketing
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.8

CRM Project Management

Clear C2 C2CRM
9.3
Oracle CRM On Demand
8.7
Task management
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.3
Billing and invoicing management
Clear C2 C2CRM
9.0
Oracle CRM On Demand
9.6
Reporting
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.3

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Oracle CRM On Demand
8.4
Forecasting
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.7
Pipeline visualization
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.6
Customizable reports
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.0

Customization

Clear C2 C2CRM
9.2
Oracle CRM On Demand
8.4
Custom fields
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.9
Custom objects
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.1
Scripting environment
Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.0
API for custom integration
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.7

Security

Clear C2 C2CRM
9.0
Oracle CRM On Demand
9.4
Single sign-on capability
Clear C2 C2CRM
9.0
Oracle CRM On Demand
9.0
Role-based user permissions
Clear C2 C2CRM
8.9
Oracle CRM On Demand
9.9

Social CRM

Clear C2 C2CRM
9.5
Oracle CRM On Demand
9.8
Social data
Clear C2 C2CRM
10.0
Oracle CRM On Demand
9.8
Social engagement
Clear C2 C2CRM
9.0
Oracle CRM On Demand
9.9

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Oracle CRM On Demand
8.6
Marketing automation
Clear C2 C2CRM
9.0
Oracle CRM On Demand
8.5
Compensation management
Clear C2 C2CRM
8.0
Oracle CRM On Demand
8.8

Platform

Clear C2 C2CRM
7.0
Oracle CRM On Demand
9.3
Mobile access
Clear C2 C2CRM
7.0
Oracle CRM On Demand
9.3

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation Rating

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Oracle CRM On Demand
8.2

Usability

Clear C2 C2CRM
9.0
Oracle CRM On Demand
9.0

Support Rating

Clear C2 C2CRM
9.0
Oracle CRM On Demand

Implementation Rating

Clear C2 C2CRM
Oracle CRM On Demand
10.0

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