What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 4 feature sets: Customer Service & Support, Marketing Automation, CRM Reporting & Analytics, Customization
  • Oracle CRM On Demand ranks higher in 6 feature sets: Sales Force Automation, CRM Project Management, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
8.8

Oracle CRM On Demand

88%
Oracle CRM On Demand ranks higher in 6/9 features

Customer data management / contact management

9.0
90%
3 Ratings
9.4
94%
10 Ratings

Workflow management

8.6
86%
3 Ratings
8.9
89%
9 Ratings

Territory management

8.7
87%
3 Ratings
9.4
94%
9 Ratings

Opportunity management

8.3
83%
3 Ratings
9.3
93%
10 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
9.0
90%
7 Ratings

Contract management

8.6
86%
2 Ratings
7.7
77%
9 Ratings

Quote & order management

9.0
90%
3 Ratings
8.5
85%
9 Ratings

Interaction tracking

8.3
83%
2 Ratings
8.3
83%
9 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
8.3
83%
8 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
8.5

Oracle CRM On Demand

85%
Clear C2 C2CRM ranks higher in 2/3 features

Case management

9.3
93%
3 Ratings
8.5
85%
9 Ratings

Call center management

8.3
83%
3 Ratings
8.7
87%
9 Ratings

Help desk management

9.0
90%
3 Ratings
8.1
81%
9 Ratings

Marketing Automation

8.9

Clear C2 C2CRM

89%
8.8

Oracle CRM On Demand

88%
Clear C2 C2CRM ranks higher in 1/2 features

Lead management

9.3
93%
2 Ratings
8.9
89%
9 Ratings

Email marketing

8.6
86%
3 Ratings
8.8
88%
8 Ratings

CRM Project Management

8.5

Clear C2 C2CRM

85%
8.7

Oracle CRM On Demand

87%
Clear C2 C2CRM ranks higher in 2/3 features

Task management

9.0
90%
3 Ratings
8.3
83%
8 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
9.7
97%
8 Ratings

Reporting

8.3
83%
3 Ratings
8.3
83%
8 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
8.4

Oracle CRM On Demand

84%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
8.7
87%
9 Ratings

Pipeline visualization

9.0
90%
3 Ratings
8.6
86%
9 Ratings

Customizable reports

8.3
83%
3 Ratings
8.0
80%
9 Ratings

Customization

8.7

Clear C2 C2CRM

87%
8.4

Oracle CRM On Demand

84%
Clear C2 C2CRM ranks higher in 3/4 features

Custom fields

9.0
90%
3 Ratings
8.9
89%
10 Ratings

Custom objects

8.3
83%
2 Ratings
8.1
81%
10 Ratings

Scripting environment

9.0
90%
3 Ratings
8.0
80%
8 Ratings

API for custom integration

8.3
83%
2 Ratings
8.7
87%
9 Ratings

Security

8.5

Clear C2 C2CRM

85%
9.4

Oracle CRM On Demand

94%
Oracle CRM On Demand ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
9.0
90%
8 Ratings

Role-based user permissions

8.7
87%
3 Ratings
9.9
99%
10 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%
9.9

Oracle CRM On Demand

99%
Oracle CRM On Demand ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
9.8
98%
6 Ratings

Social engagement

8.3
83%
2 Ratings
9.9
99%
6 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
8.6

Oracle CRM On Demand

86%
Clear C2 C2CRM ranks higher in 1/2 features

Marketing automation

9.0
90%
2 Ratings
8.5
85%
9 Ratings

Compensation management

8.0
80%
2 Ratings
8.8
88%
8 Ratings

Platform

7.7

Clear C2 C2CRM

77%
9.3

Oracle CRM On Demand

93%
Oracle CRM On Demand ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
9.3
93%
7 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 1 area: Likelihood to Recommend
  • Clear C2 C2CRM and Oracle CRM On Demand are tied in 1 area: Usability

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
8.2

Oracle CRM On Demand

82%
11 Ratings

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
9.0

Oracle CRM On Demand

90%
1 Rating

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings

Oracle CRM On Demand

N/A
0 Ratings

Implementation Rating

Clear C2 C2CRM

N/A
0 Ratings
10.0

Oracle CRM On Demand

100%
2 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Oracle

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Oracle

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Oracle

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Oracle CRM On Demand

    Starting Price

    Editions & Modules

    Oracle CRM On Demand editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Clear C2 C2CRM

      I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
      Read full review

      Oracle

      Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
      Read full review

      Support Rating

      Clear C2 C2CRM

      C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
      Read full review

      Oracle

      No answers on this topic

      Implementation Rating

      Clear C2 C2CRM

      No answers on this topic

      Oracle

      With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
      Read full review

      Alternatives Considered

      Clear C2 C2CRM

      I HIGHLY recommend Clear C2 C2CRM above any other platform.
      Read full review

      Oracle

      Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
      Read full review

      Return on Investment

      Clear C2 C2CRM

      • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
      • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
      • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
      Read full review

      Oracle

      • A single platform for tracking, reporting, and control of all data and clients records
      • Manageable outsourcing for development and support functions for the applications we need to use.
      • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
      Read full review

      Add comparison