2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Oracle Siebel Enterprise Marketing Suite (discontinued)
Customer data management / contact management
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Workflow management
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Territory management
Clear C2 C2CRM
8.9
Oracle Siebel Enterprise Marketing Suite (discontinued)
Opportunity management
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Contract management
Clear C2 C2CRM
10.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Quote & order management
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Interaction tracking
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Channel / partner relationship management
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Customer Service & Support

Clear C2 C2CRM
9.6
Oracle Siebel Enterprise Marketing Suite (discontinued)
Case management
Clear C2 C2CRM
10.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Call center management
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Help desk management
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)

Marketing Automation

Clear C2 C2CRM
9.8
Oracle Siebel Enterprise Marketing Suite (discontinued)
Lead management
Clear C2 C2CRM
10.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Email marketing
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)

CRM Project Management

Clear C2 C2CRM
9.3
Oracle Siebel Enterprise Marketing Suite (discontinued)
Task management
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Billing and invoicing management
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Reporting
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Oracle Siebel Enterprise Marketing Suite (discontinued)
Forecasting
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Pipeline visualization
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Customizable reports
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Customization

Clear C2 C2CRM
9.2
Oracle Siebel Enterprise Marketing Suite (discontinued)
Custom fields
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Custom objects
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Scripting environment
Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
API for custom integration
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Security

Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Single sign-on capability
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Role-based user permissions
Clear C2 C2CRM
8.9
Oracle Siebel Enterprise Marketing Suite (discontinued)

Social CRM

Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Social data
Clear C2 C2CRM
10.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Social engagement
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
Marketing automation
Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Compensation management
Clear C2 C2CRM
8.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Platform

Clear C2 C2CRM
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)
Mobile access
Clear C2 C2CRM
7.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Seamless customer communication
  • Easy access to account history and pertinent information
  • Training materials provided and is easily implemented
  • Sales analytics and data
  • Overall sales
Kenyata Garner | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • Siebel EMS tools have a long learning curve and are not very easy to use.
  • Siebel products do not integrate very well with thirds party products/services.
Gaurav Gautam | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Oracle Siebel Enterprise Marketing Suite (discontinued)

Oracle Siebel Enterprise Marketing Suite (discontinued) 10.0
Based on 1 answer
A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team
Anonymous | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

I would say honestly they are both really good programs. They would compliment each other quite well if they weren't competition. They both offer great opportunities for success and both have areas which need improvement. Overall, however, they are worth a shot.
Kenyata Garner | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Oracle Siebel Enterprise Marketing Suite (discontinued)

  • It has increased the business tactics as we have added more clients who wish to use this technology.
Lokesh Yadav | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle Siebel Enterprise Marketing Suite (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Oracle Siebel Enterprise Marketing Suite (discontinued)
8.0

Likelihood to Renew

Clear C2 C2CRM
Oracle Siebel Enterprise Marketing Suite (discontinued)
10.0

Usability

Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Support Rating

Clear C2 C2CRM
9.0
Oracle Siebel Enterprise Marketing Suite (discontinued)

Add comparison