4 Ratings
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Score 9.3 out of 100
52 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Sales Force Automation

    8.7

    Clear C2 C2CRM

    87%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Workflow management

    8.6
    86%
    3 Ratings
    N/A
    0 Ratings

    Territory management

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Contract management

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    8.9

    Clear C2 C2CRM

    89%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 3/3 features

    Case management

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Call center management

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Clear C2 C2CRM

    90%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Lead management

    9.3
    93%
    2 Ratings
    N/A
    0 Ratings

    Email marketing

    8.6
    86%
    3 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.6

    Clear C2 C2CRM

    86%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 3/3 features

    Task management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Reporting

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.9

    Clear C2 C2CRM

    89%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 3/3 features

    Forecasting

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Customization

    8.7

    Clear C2 C2CRM

    87%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Custom objects

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Security

    8.5

    Clear C2 C2CRM

    85%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Single sign-on capability

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Social CRM

    8.8

    Clear C2 C2CRM

    88%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Social data

    9.3
    93%
    2 Ratings
    N/A
    0 Ratings

    Social engagement

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.5

    Clear C2 C2CRM

    85%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Marketing automation

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Compensation management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Platform

    7.7

    Clear C2 C2CRM

    77%

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 1/1 features

    Mobile access

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Clear C2 C2CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Clear C2 C2CRM

    90%
    3 Ratings
    8.0

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    80%
    5 Ratings

    Likelihood to Renew

    Clear C2 C2CRM

    N/A
    0 Ratings
    10.0

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    100%
    1 Rating

    Usability

    9.0

    Clear C2 C2CRM

    90%
    2 Ratings

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    N/A
    0 Ratings

    Support Rating

    9.0

    Clear C2 C2CRM

    90%
    2 Ratings

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    N/A
    0 Ratings

    Likelihood to Recommend

    Clear C2 C2CRM

    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review

    Oracle

    If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.
    Read full review

    Pros

    Clear C2 C2CRM

    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Read full review

    Oracle

    • Enhances the workflow
    • Provide personalization
    • Availability
    • Offers solution strategies
    Read full review

    Cons

    Clear C2 C2CRM

    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Read full review

    Oracle

    • I would have to say that there have been times when a customer's information has vanished, it can be chalked up to a technical error but, when in business, it can be detrimental for future or potential customers, or business partners.
    • My biggest issue as with some other CRMS is what I call the "slug crawl." It is certainly an issue anytime a program isn't running properly. A sluggish program is no exception. The last thing you want to deal with is a program that refuses to load and or runs slowly, then everything becomes the dreaded waiting game, where more often than not, no-one wins, especially not the business.
    Read full review

    Pricing Details

    Clear C2 C2CRM

    Starting Price

    $37 per month per user

    Editions & Modules

    Clear C2 C2CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

      Oracle Siebel Enterprise Marketing Suite (discontinued)

      Starting Price

      Editions & Modules

      Oracle Siebel Enterprise Marketing Suite (discontinued) editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Clear C2 C2CRM

        No answers on this topic

        Oracle

        A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team
        Read full review

        Usability

        Clear C2 C2CRM

        I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
        Read full review

        Oracle

        No answers on this topic

        Support Rating

        Clear C2 C2CRM

        C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
        Read full review

        Oracle

        No answers on this topic

        Alternatives Considered

        Clear C2 C2CRM

        I HIGHLY recommend Clear C2 C2CRM above any other platform.
        Read full review

        Oracle

        Salesforce is easier to use and more open source and available for external integrations.
        Read full review

        Return on Investment

        Clear C2 C2CRM

        • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
        • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
        • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
        Read full review

        Oracle

        • It has increased the business tactics as we have added more clients who wish to use this technology.
        Read full review

        Add comparison