What users are saying about
28 Ratings
3 Ratings
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Score 9 out of 100
28 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
Emmanuel Alex Prah | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Pipeliner CRM
8.7
Customer data management / contact management
Clear C2 C2CRM
9.0
Pipeliner CRM
8.5
Workflow management
Clear C2 C2CRM
9.7
Pipeliner CRM
8.2
Territory management
Clear C2 C2CRM
8.6
Pipeliner CRM
8.7
Opportunity management
Clear C2 C2CRM
9.3
Pipeliner CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.7
Pipeliner CRM
8.7
Contract management
Clear C2 C2CRM
10.0
Pipeliner CRM
8.3
Quote & order management
Clear C2 C2CRM
9.0
Pipeliner CRM
9.6
Interaction tracking
Clear C2 C2CRM
9.0
Pipeliner CRM
8.4
Channel / partner relationship management
Clear C2 C2CRM
9.0
Pipeliner CRM
9.1

Customer Service & Support

Clear C2 C2CRM
9.5
Pipeliner CRM
9.3
Case management
Clear C2 C2CRM
10.0
Pipeliner CRM
9.1
Call center management
Clear C2 C2CRM
9.3
Pipeliner CRM
9.1
Help desk management
Clear C2 C2CRM
9.3
Pipeliner CRM
9.6

Marketing Automation

Clear C2 C2CRM
9.8
Pipeliner CRM
8.3
Lead management
Clear C2 C2CRM
10.0
Pipeliner CRM
8.4
Email marketing
Clear C2 C2CRM
9.7
Pipeliner CRM
8.2

CRM Project Management

Clear C2 C2CRM
9.2
Pipeliner CRM
8.9
Task management
Clear C2 C2CRM
9.3
Pipeliner CRM
8.7
Billing and invoicing management
Clear C2 C2CRM
9.0
Pipeliner CRM
9.1
Reporting
Clear C2 C2CRM
9.3
Pipeliner CRM
9.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Pipeliner CRM
8.8
Forecasting
Clear C2 C2CRM
9.7
Pipeliner CRM
8.9
Pipeline visualization
Clear C2 C2CRM
9.0
Pipeliner CRM
9.0
Customizable reports
Clear C2 C2CRM
9.0
Pipeliner CRM
8.5

Customization

Clear C2 C2CRM
9.2
Pipeliner CRM
8.5
Custom fields
Clear C2 C2CRM
9.3
Pipeliner CRM
8.6
Custom objects
Clear C2 C2CRM
9.0
Pipeliner CRM
7.8
Scripting environment
Clear C2 C2CRM
9.3
Pipeliner CRM
9.1
API for custom integration
Clear C2 C2CRM
9.0
Pipeliner CRM
8.3

Security

Clear C2 C2CRM
8.8
Pipeliner CRM
8.6
Single sign-on capability
Clear C2 C2CRM
9.0
Pipeliner CRM
8.7
Role-based user permissions
Clear C2 C2CRM
8.6
Pipeliner CRM
8.5

Social CRM

Clear C2 C2CRM
9.5
Pipeliner CRM
8.1
Social data
Clear C2 C2CRM
10.0
Pipeliner CRM
8.1
Social engagement
Clear C2 C2CRM
9.0
Pipeliner CRM
8.1

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Pipeliner CRM
8.5
Marketing automation
Clear C2 C2CRM
9.0
Pipeliner CRM
7.9
Compensation management
Clear C2 C2CRM
8.0
Pipeliner CRM
9.1

Platform

Clear C2 C2CRM
7.0
Pipeliner CRM
8.8
Mobile access
Clear C2 C2CRM
7.0
Pipeliner CRM
8.8

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Pipeliner CRM

  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
Babette Ten Haken | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM 8.9
Based on 9 answers
I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
Jean François SACK | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM 8.8
Based on 9 answers
The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
GEORGE MWENISONGOLE | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM has robust data entry functionality which is a panacea to exquisite output. On Pipeliner, customization and data viewing options are possible. We can choose the way we view data and information on the platform. Reporting is also easier and flexible because we can retrieve any report of any salesperson with or without the presence of the salesperson in question.
Falodun Adewumi | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.3
Pipeliner CRM
8.7

Likelihood to Renew

Clear C2 C2CRM
Pipeliner CRM
9.1

Usability

Clear C2 C2CRM
9.0
Pipeliner CRM
8.9

Support Rating

Clear C2 C2CRM
9.0
Pipeliner CRM
8.8

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