Clear C2 C2CRM vs Pipeliner CRM | TrustRadius

What users are saying about

Score 9 out of 10

Based on 3 reviews and ratings

Score 8.2 out of 10

Based on 28 reviews and ratings

Feature Rating Comparison

Clear C2 C2CRM

Pipeliner CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Clear C2 C2CRM

Pipeliner CRM

Case management

Call center management

Help desk management

Clear C2 C2CRM

Pipeliner CRM

Lead management

Email marketing

Clear C2 C2CRM

Pipeliner CRM

Task management

Billing and invoicing management

Reporting

Clear C2 C2CRM

Pipeliner CRM

Forecasting

Pipeline visualization

Customizable reports

Clear C2 C2CRM

Pipeliner CRM

Custom fields

Custom objects

Scripting environment

API for custom integration

Clear C2 C2CRM

Pipeliner CRM

Single sign-on capability

Role-based user permissions

Clear C2 C2CRM

Pipeliner CRM

Social data

Social engagement

Clear C2 C2CRM

Pipeliner CRM

Marketing automation

Compensation management

Clear C2 C2CRM

Pipeliner CRM

Mobile access

Pros

Communicating well with us
Understanding our unique needs
Quick responses for customized needs

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Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

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Clear and easy visualisation of Sales Process
Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
Reporting into pivot table is also easy and very useful
Mobile app has always been very good and easy to use since 2015

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Director

CRM Cloud LimitedInformation Technology and Services, 1-10 employees

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Cons

It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
It possesses all the features we needed most, but there should be remote access and asset management too.
High-quality networking is required to complete the procedure otherwise its various features can be lost.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.

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Babette Ten Haken

Founder & President

Sales Aerobics for Engineers(R), LLCProfessional Training & Coaching, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Pipeliner CRM 9.1

Based on 1 answer

Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.

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CEO & Fundador

Fhinck - Business SolutionsInformation Technology and Services, 1-10 employees

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Usability

Clear C2 C2CRM 9.0

Based on 1 answer

I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Pipeliner CRM 8.9

Based on 9 answers

I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.

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Jean François SACK

Sales Consultant

LUNACORPMarketing & Advertising, 1-10 employees

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Support Rating

Clear C2 C2CRM 9.0

Based on 1 answer

C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

View all 1 answers on this topic

Pipeliner CRM 8.8

Based on 9 answers

The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.

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GEORGE MWENISONGOLE

Direct Sales Agent

Millicom (Tigo)Telecommunications, 501-1000 employees

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Alternatives Considered

I HIGHLY recommend Clear C2 C2CRM above any other platform.

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Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

View all 2 answers on this topic

Pipeliner CRM has robust data entry functionality which is a panacea to exquisite output. On Pipeliner, customization and data viewing options are possible. We can choose the way we view data and information on the platform. Reporting is also easier and flexible because we can retrieve any report of any salesperson with or without the presence of the salesperson in question.

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Falodun Adewumi

Senior Key Account Manager

DiGiSPICE AfricaTelecommunications, 51-200 employees

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Return on Investment

Positive Management of Special Offers
Positive Management of Strategic Goals
Positive Management of Projects/Forecasting

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Inside Sales Manager

AiphoneElectrical & Electronic Manufacturing, 51-200 employees

View all 2 answers on this topic

As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
The visual tools allow those "no good deals" to be spotted and resource usage limited.
A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.

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President / CTO

TeamAutomationInformation Technology and Services, 1-10 employees

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Screenshots

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See All (10) Pipeliner CRM Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Clear C2 C2CRM Editions & Modules

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Additional Pricing Details

Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Pipeliner CRM Editions & Modules

On-premise Edition

BUSINESS - Full CRM functionality, customization and unique productivity features	$65.00¹
Business STARTER - Basic sales management, tracking and collaboration	$35.00¹
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services	$85.00²

Per User per Month
Per User per month

SaaS Edition

Essentials - Basic sales management, tracking and collaboration	$35.00¹
Professional - Full CRM functionality, customization and unique productivity features	$65.00¹
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services	$85.00¹

Per user, per month

Additional Pricing Details

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Rating Summary

Clear C2 C2CRM

Pipeliner CRM

Clear C2 C2CRM

Pipeliner CRM

Clear C2 C2CRM

Pipeliner CRM

Clear C2 C2CRM

Pipeliner CRM

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