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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clear C2 C2CRM

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

    $37

    per month per user

    ServiceTitan

    Score7.4 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    Clear C2 C2CRMServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    Clear C2 C2CRMServiceTitan
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)—
    More Pricing Information
    Community Pulse
    Clear C2 C2CRMServiceTitan
    Considered Both Products
    Clear C2 C2CRM
    No answer on this topic
    ServiceTitan
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    No answers on this topic
    33%
    Implementation went as expected
    2 Answers
    Features
    Clear C2 C2CRMServiceTitan
    Sales Force Automation
    Comparison of Sales Force Automation features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    8% above category average
    ServiceTitan
    -
    Ratings
    Customer data management / contact management9.03 Ratings00 Ratings
    Workflow management8.13 Ratings00 Ratings
    Territory management9.03 Ratings00 Ratings
    Opportunity management8.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings00 Ratings
    Contract management8.12 Ratings00 Ratings
    Quote & order management9.03 Ratings00 Ratings
    Interaction tracking8.02 Ratings00 Ratings
    Channel / partner relationship management8.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    12% above category average
    ServiceTitan
    -
    Ratings
    Case management9.03 Ratings00 Ratings
    Call center management8.03 Ratings00 Ratings
    Help desk management9.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    9% above category average
    ServiceTitan
    -
    Ratings
    Lead management9.02 Ratings00 Ratings
    Email marketing8.13 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.4
    3 Ratings
    9% above category average
    ServiceTitan
    -
    Ratings
    Task management9.03 Ratings00 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    13% above category average
    ServiceTitan
    -
    Ratings
    Forecasting9.03 Ratings00 Ratings
    Pipeline visualization9.03 Ratings00 Ratings
    Customizable reports8.03 Ratings00 Ratings
    Customization
    Comparison of Customization features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    11% above category average
    ServiceTitan
    -
    Ratings
    Custom fields9.03 Ratings00 Ratings
    Custom objects8.02 Ratings00 Ratings
    Scripting environment9.03 Ratings00 Ratings
    API for custom integration8.02 Ratings00 Ratings
    Security
    Comparison of Security features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    1% above category average
    ServiceTitan
    -
    Ratings
    Single sign-on capability8.02 Ratings00 Ratings
    Role-based user permissions9.03 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    ServiceTitan
    -
    Ratings
    Social data9.02 Ratings00 Ratings
    Social engagement8.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    ServiceTitan
    -
    Ratings
    Marketing automation9.02 Ratings00 Ratings
    Compensation management8.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Clear C2 C2CRM and ServiceTitan
    Feature
    Clear C2 C2CRM
    8.0
    2 Ratings
    5% above category average
    ServiceTitan
    -
    Ratings
    Mobile access8.02 Ratings00 Ratings
    Best Alternatives
    Clear C2 C2CRMServiceTitan
    Small Businesses
    Salesflare
    Score10 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clear C2 C2CRMServiceTitan
    Likelihood to Recommend
    9.0
    (3 ratings)
    3.5
    (14 ratings)
    Usability
    9.0
    (2 ratings)
    4.1
    (2 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clear C2 C2CRMServiceTitan
    Likelihood to Recommend
    Clear C2 C2CRM
    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review
    ServiceTitan
    ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
    Incentivized
    Read full review
    Pros
    Clear C2 C2CRM
    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Incentivized
    Read full review
    ServiceTitan
    • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
    • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
    • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
    Incentivized
    Read full review
    Cons
    Clear C2 C2CRM
    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Incentivized
    Read full review
    ServiceTitan
    • We'd like to be able to text estimates (currently, email is the only function)
    • We'd like to have audit trails on Customer and Location records (currently only at the job level)
    • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
    Incentivized
    Read full review
    Usability
    Clear C2 C2CRM
    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review
    ServiceTitan
    I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
    Incentivized
    Read full review
    Support Rating
    Clear C2 C2CRM
    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Alternatives Considered
    Clear C2 C2CRM
    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Incentivized
    Read full review
    ServiceTitan
    autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
    Read full review
    Return on Investment
    Clear C2 C2CRM
    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review
    ServiceTitan
    • We can more effectively retain customers and send them offers if it's been a while since their last visit.
    • Our cash flow has dramatically improved because now the technicians invoice everything.
    • We can get estimates out the door within the hour, not days later.
    Incentivized
    Read full review
    ScreenShots

    ServiceTitan Screenshots

    Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board