What users are saying about
25 Ratings
4 Ratings
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Score 9.3 out of 100
25 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Sales Force Automation

    8.7

    Clear C2 C2CRM

    87%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Workflow management

    8.6
    86%
    3 Ratings
    N/A
    0 Ratings

    Territory management

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Contract management

    8.6
    86%
    2 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    8.9

    Clear C2 C2CRM

    89%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 3/3 features

    Case management

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Call center management

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.9

    Clear C2 C2CRM

    89%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Lead management

    9.3
    93%
    2 Ratings
    N/A
    0 Ratings

    Email marketing

    8.6
    86%
    3 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.5

    Clear C2 C2CRM

    85%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 3/3 features

    Task management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Reporting

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.9

    Clear C2 C2CRM

    89%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 3/3 features

    Forecasting

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Customization

    8.7

    Clear C2 C2CRM

    87%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Custom objects

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Scripting environment

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Security

    8.5

    Clear C2 C2CRM

    85%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Single sign-on capability

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Social CRM

    8.8

    Clear C2 C2CRM

    88%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Social data

    9.3
    93%
    2 Ratings
    N/A
    0 Ratings

    Social engagement

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.5

    Clear C2 C2CRM

    85%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 2/2 features

    Marketing automation

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Compensation management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Platform

    7.7

    Clear C2 C2CRM

    77%

    ServiceTitan

    Feature Set Not Supported
    N/A
    Clear C2 C2CRM ranks higher in 1/1 features

    Mobile access

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Clear C2 C2CRM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Clear C2 C2CRM

    90%
    3 Ratings
    6.7

    ServiceTitan

    67%
    11 Ratings

    Usability

    9.0

    Clear C2 C2CRM

    90%
    2 Ratings

    ServiceTitan

    N/A
    0 Ratings

    Support Rating

    9.0

    Clear C2 C2CRM

    90%
    2 Ratings

    ServiceTitan

    N/A
    0 Ratings

    Likelihood to Recommend

    Clear C2 C2CRM

    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review

    ServiceTitan

    LIES! LIES! LIES!!!!!!!!!!!!!!!!!!!!!!!!Service Titian caused us so much grief and our company thousand's of dollars. They promised us they work well with our Quickbooks program. LIES! The amount of hours we spent on the phone with them, they should be paying me! All the issues that came about, they didn't even know how to fix themselves. We had to wait days for them to come up with solutions and call us back. So many batch's we transferred over to Quickbooks the amounts were completely wrong, doubled our transactions, or put into the wrong place. As you can see with other reviews the managed tech's price is outrageous. As well as the time cards, we always had errors we had to fix with that as well. DO NOT USE SERVICE TITIAN, IT WILL MAKE YOUR JOB 1000X HARDER!!!!!!!!!!!!! WAY TOO COMPLICATED THEN IT NEEDS TO BE AND HALF THE EMPLOYEES DON'T KNOW HOW TO HELP YOU.
    Read full review

    Pros

    Clear C2 C2CRM

    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Read full review

    ServiceTitan

    • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
    • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
    • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
    Read full review

    Cons

    Clear C2 C2CRM

    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Read full review

    ServiceTitan

    • We'd like to be able to text estimates (currently, email is the only function)
    • We'd like to have audit trails on Customer and Location records (currently only at the job level)
    • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
    Read full review

    Pricing Details

    Clear C2 C2CRM

    Starting Price

    $37 per month per user

    Editions & Modules

    Clear C2 C2CRM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

      ServiceTitan

      Starting Price

      $125 per technician/per month

      Editions & Modules

      ServiceTitan editions and modules pricing
      EditionModules
      ServiceTitan3981
      ServiceTitan1252

      Footnotes

      1. per month
      2. per technician/per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Usability

      Clear C2 C2CRM

      I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
      Read full review

      ServiceTitan

      No answers on this topic

      Support Rating

      Clear C2 C2CRM

      C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
      Read full review

      ServiceTitan

      No answers on this topic

      Alternatives Considered

      Clear C2 C2CRM

      I HIGHLY recommend Clear C2 C2CRM above any other platform.
      Read full review

      ServiceTitan

      No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing the envelope of what's possible with enhancing client experience and streamlining operations for a business owner.
      Read full review

      Return on Investment

      Clear C2 C2CRM

      • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
      • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
      • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
      Read full review

      ServiceTitan

      • We can more effectively retain customers and send them offers if it's been a while since their last visit.
      • Our cash flow has dramatically improved because now the technicians invoice everything.
      • We can get estimates out the door within the hour, not days later.
      Read full review

      Screenshots

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