TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cleo Integration Cloud

    Score9.5 out of 10
    N/ACleo Integration Cloud is a framework providing data integration between disparate systems and people within and across organizations.N/A

    IBM B2B Cloud Services

    Score9.3 out of 10
    N/AIBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A
    Pricing
    Cleo Integration CloudIBM B2B Cloud Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cleo Integration CloudIBM B2B Cloud Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cleo Integration CloudIBM B2B Cloud Services
    Considered Both Products
    Cleo
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Cleo Integration CloudIBM B2B Cloud Services
    Project Management
    Comparison of Project Management features of Cleo Integration Cloud and IBM B2B Cloud Services
    Feature
    Cleo Integration Cloud
    -
    Ratings
    IBM B2B Cloud Services
    8.2
    4 Ratings
    6% above category average
    Task Management00 Ratings8.74 Ratings
    Gantt Charts00 Ratings7.94 Ratings
    Scheduling00 Ratings8.74 Ratings
    Workflow Automation00 Ratings8.74 Ratings
    Mobile Access00 Ratings6.63 Ratings
    Search00 Ratings8.44 Ratings
    Visual planning tools00 Ratings8.64 Ratings
    Communication
    Comparison of Communication features of Cleo Integration Cloud and IBM B2B Cloud Services
    Feature
    Cleo Integration Cloud
    -
    Ratings
    IBM B2B Cloud Services
    8.4
    4 Ratings
    5% above category average
    Chat00 Ratings7.83 Ratings
    Notifications00 Ratings8.74 Ratings
    Discussions00 Ratings8.64 Ratings
    Surveys00 Ratings8.04 Ratings
    Internal knowledgebase00 Ratings9.54 Ratings
    Integrates with GoToMeeting00 Ratings7.02 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.02 Ratings
    Integrates with Outlook00 Ratings9.63 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cleo Integration Cloud and IBM B2B Cloud Services
    Feature
    Cleo Integration Cloud
    -
    Ratings
    IBM B2B Cloud Services
    8.3
    3 Ratings
    3% above category average
    Versioning00 Ratings8.92 Ratings
    Video files00 Ratings8.92 Ratings
    Audio files00 Ratings7.92 Ratings
    Document collaboration00 Ratings8.92 Ratings
    Access control00 Ratings7.93 Ratings
    Advanced security features00 Ratings8.82 Ratings
    Integrates with Google Drive00 Ratings6.02 Ratings
    Device sync00 Ratings8.92 Ratings
    Best Alternatives
    Cleo Integration CloudIBM B2B Cloud Services
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Apache Camel
    Score7.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    TIBCO B2B Integration Solution
    Score8 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cleo Integration CloudIBM B2B Cloud Services
    Likelihood to Recommend
    10.0
    (5 ratings)
    8.6
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cleo Integration CloudIBM B2B Cloud Services
    Likelihood to Recommend
    Cleo
    CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
    Incentivized
    Read full review
    IBM
    We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
    Incentivized
    Read full review
    Pros
    Cleo
    • A great platform perfectly integrated with the rest of the company's software.
    • Detailed design with simple and easy access from anywhere to our information.
    • Multi-location and multi-device access.
    • We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
    • Cleo integration is in charge of technical maintenance and updates.
    Incentivized
    Read full review
    IBM
    • Document process management
    • Transition services, including planning, design, project management and testing
    • Translation, community and visibility service
    • Trading partner community support
    Incentivized
    Read full review
    Cons
    Cleo
    • A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
    • A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
    • Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.
    Incentivized
    Read full review
    IBM
    • Can't rely on huge data sets
    • Organizations is huge, it's tough to handle
    • Limited feature sets
    Incentivized
    Read full review
    Usability
    Cleo
    Ease in understanding and setup.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Cleo
    Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Cleo
    Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
    Incentivized
    Read full review
    IBM
    IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
    Incentivized
    Read full review
    Return on Investment
    Cleo
    • We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
    • We have saved a ton of money by reducing chargebacks for missing ASNs for example
    • We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
    Incentivized
    Read full review
    IBM
    • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
    • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
    • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
    Incentivized
    Read full review
    ScreenShots