Cleo Integration Cloud vs. MuleSoft Anypoint Platform vs. OpenText MBPM

CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.

Incentivized

MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.

Incentivized

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

Incentivized

• A great platform perfectly integrated with the rest of the company's software.
• Detailed design with simple and easy access from anywhere to our information.
• Multi-location and multi-device access.
• We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
• Cleo integration is in charge of technical maintenance and updates.

Incentivized

• API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
• Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
• It's very easy to implement API proxy.
• User friendly UI.
• Single platform to manage all.

Incentivized

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
• A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
• Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.

Incentivized

• Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
• Not a value product, tends to be expensive.
• Takes a while for developers to learn to use Mulesoft Anypoint.

Incentivized

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

Incentivized

Ease in understanding and setup.

Incentivized

There’s a lot of learning curve at the beginning when it comes to building the code and everything. In terms of usability, I’d say once you get used to it, it’s fine — but it’s not very easy during the initial stages.

Incentivized

Although it is intuitive to use it does require training

Incentivized

Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.

Incentivized

Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.

Incentivized

Great customer service for an API support related query

Incentivized

Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.

Incentivized

Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.

Incentivized

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

• We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
• We have saved a ton of money by reducing chargebacks for missing ASNs for example
• We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.

Incentivized

• Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
• An excellent option to develop microservices and real-time integrations.
• Not as robust in handling large data volumes, Informatica is better in that respect.

Incentivized

• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

Incentivized