Cleverbridge vs. Digital River

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cleverbridge
Score 6.6 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
Digital River
Score 3.0 out of 10
N/A
Digital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.N/A
Pricing
CleverbridgeDigital River
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CleverbridgeDigital River
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CleverbridgeDigital River
Considered Both Products
Cleverbridge
Chose Cleverbridge
Cleverbridge has a very flexible system, which operates with an enormous amount of settings. It is simultaneously good and bad, because on one hand it is good to be able to adjust settings for each tiny tiny part, but on the other hand it is time consuming. In the sense that it …
Chose Cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Digital River
Chose Digital River
Digital River Global Commerce is a powerful tool which hard to compare with others because of its uniqueness. However, because of its massiveness and sometimes сlumsiness, it's easier and more effective to use analogs. Strong sides of Digital River Global Commerce are …
Chose Digital River
Digital River versus ATG:
ATG requires significantly more personnel to manage / operate on a day to day basis
ATG platform is cumbersome comparatively
Top Pros
Top Cons
Features
CleverbridgeDigital River
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Cleverbridge
7.9
2 Ratings
3% above category average
Digital River
5.6
3 Ratings
31% below category average
Product catalog & listings8.02 Ratings2.03 Ratings
Product management8.02 Ratings2.03 Ratings
Bulk product upload6.32 Ratings10.02 Ratings
Branding6.32 Ratings5.03 Ratings
Mobile storefront8.32 Ratings5.03 Ratings
Product variations9.42 Ratings7.03 Ratings
Website integration8.32 Ratings5.03 Ratings
Visual customization8.02 Ratings5.03 Ratings
CMS8.72 Ratings9.52 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Cleverbridge
8.7
2 Ratings
14% above category average
Digital River
7.4
3 Ratings
3% below category average
Abandoned cart recovery8.02 Ratings9.82 Ratings
Checkout user experience9.42 Ratings5.03 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Cleverbridge
9.7
2 Ratings
15% above category average
Digital River
5.0
3 Ratings
50% below category average
eCommerce security9.72 Ratings5.03 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Cleverbridge
8.2
2 Ratings
9% above category average
Digital River
6.9
3 Ratings
8% below category average
Promotions & discounts8.32 Ratings9.82 Ratings
Personalized recommendations7.32 Ratings6.02 Ratings
SEO9.01 Ratings5.02 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Cleverbridge
8.8
2 Ratings
12% above category average
Digital River
8.2
2 Ratings
5% above category average
Multi-site management8.32 Ratings2.01 Ratings
Order processing10.02 Ratings9.82 Ratings
Inventory management9.42 Ratings10.01 Ratings
Shipping9.01 Ratings10.01 Ratings
Custom functionality7.32 Ratings9.32 Ratings
Best Alternatives
CleverbridgeDigital River
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CleverbridgeDigital River
Likelihood to Recommend
6.6
(2 ratings)
3.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(4 ratings)
Usability
8.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
CleverbridgeDigital River
Likelihood to Recommend
Cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Read full review
Digital River
Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Read full review
Pros
Cleverbridge
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Read full review
Digital River
  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
Read full review
Cons
Cleverbridge
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Read full review
Digital River
  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Read full review
Likelihood to Renew
Cleverbridge
No answers on this topic
Digital River
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
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Usability
Cleverbridge
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Read full review
Digital River
No answers on this topic
Alternatives Considered
Cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Read full review
Digital River
We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
Read full review
Return on Investment
Cleverbridge
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Read full review
Digital River
  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Read full review
ScreenShots