What users are saying about
2 Ratings
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Score 6.6 out of 100
19 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

cleverbridge
7.9
Digital River Global Commerce
9.0
Product catalog & listings
cleverbridge
8.0
Digital River Global Commerce
10.0
Product management
cleverbridge
8.0
Digital River Global Commerce
10.0
Bulk product upload
cleverbridge
6.3
Digital River Global Commerce
10.0
Branding
cleverbridge
6.3
Digital River Global Commerce
7.9
Mobile storefront
cleverbridge
8.3
Digital River Global Commerce
9.7
Product variations
cleverbridge
9.3
Digital River Global Commerce
9.8
Website integration
cleverbridge
8.3
Digital River Global Commerce
8.9
Visual customization
cleverbridge
8.0
Digital River Global Commerce
5.7
CMS
cleverbridge
8.7
Digital River Global Commerce
9.5

Online Shopping Cart

cleverbridge
8.7
Digital River Global Commerce
9.8
Abandoned cart recovery
cleverbridge
8.0
Digital River Global Commerce
9.8
Checkout user experience
cleverbridge
9.3
Digital River Global Commerce
9.9

Online Payment System

cleverbridge
9.7
Digital River Global Commerce
10.0
eCommerce security
cleverbridge
9.7
Digital River Global Commerce
10.0

eCommerce Marketing

cleverbridge
8.2
Digital River Global Commerce
6.9
Promotions & discounts
cleverbridge
8.3
Digital River Global Commerce
9.8
Personalized recommendations
cleverbridge
7.3
Digital River Global Commerce
6.0
SEO
cleverbridge
9.0
Digital River Global Commerce
5.0

eCommerce Business Management

cleverbridge
8.8
Digital River Global Commerce
8.2
Multi-site management
cleverbridge
8.3
Digital River Global Commerce
2.0
Order processing
cleverbridge
10.0
Digital River Global Commerce
9.8
Inventory management
cleverbridge
9.3
Digital River Global Commerce
10.0
Shipping
cleverbridge
9.0
Digital River Global Commerce
10.0
Custom functionality
cleverbridge
7.3
Digital River Global Commerce
9.3

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

Digital River Global Commerce

  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
Anonymous | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

Digital River Global Commerce

  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Benjamin Bell | TrustRadius Reviewer

Likelihood to Renew

cleverbridge

No score
No answers yet
No answers on this topic

Digital River Global Commerce

Digital River Global Commerce 8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
Anonymous | TrustRadius Reviewer

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

Digital River Global Commerce

Digital River Global Commerce 8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

Digital River Global Commerce

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
Anonymous | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

Digital River Global Commerce

  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Madina Mukhamedova | TrustRadius Reviewer

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digital River Global Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

cleverbridge
6.6
Digital River Global Commerce
8.9

Likelihood to Renew

cleverbridge
Digital River Global Commerce
8.6

Usability

cleverbridge
8.0
Digital River Global Commerce
8.0

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