cleverbridge vs Digital River Global Commerce

Likelihood to Recommend

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

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Christopher Corbett

Database Administrator

WatcoTransportation/Trucking/Railroad, 1001-5000 employees

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Feature Rating Comparison

cleverbridge

Digital River Global Commerce

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

cleverbridge

Digital River Global Commerce

Abandoned cart recovery

Checkout user experience

cleverbridge

Digital River Global Commerce

eCommerce security

cleverbridge

Digital River Global Commerce

Promotions & discounts

Personalized recommendations

SEO

cleverbridge

Digital River Global Commerce

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

Excellent partnet
Terrific at subscription software
Excellent security and uptime

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

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Verified User

Manager in Other

Computer Software Company, 501-1000 employees

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Cons

Because of the many different settings, it becomes hard sometimes to set everything up
The slow system can take up to 10 seconds to save something

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

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Benjamin Bell

Marketing Systems Specialist

iZotope, Inc.Computer Software, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Digital River Global Commerce 8.6

Based on 5 answers

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

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Verified User

Employee in Marketing

Banking Company, 51-200 employees

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Usability

cleverbridge 8.0

Based on 1 answer

Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Digital River Global Commerce 8.0

Based on 1 answer

No answer on this topic is available.

Alternatives Considered

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

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Verified User

Team Lead in Information Technology

Computer Software Company, 51-200 employees

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Return on Investment

We couldn’t have done this on our own
They provided cost-effective eCommerce for us

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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Definitely positive impact in local markets
Positive impact in email marketing
Some positive experience with tailoring it for our business objectives

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Madina Mukhamedova

Online sales back office manager

Kaspersky LabComputer Software, 1001-5000 employees

View all 7 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

cleverbridge

Digital River Global Commerce

cleverbridge

Digital River Global Commerce

cleverbridge

Digital River Global Commerce

Likelihood to Recommend

cleverbridge

Digital River Global Commerce

Feature Rating Comparison

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

Abandoned cart recovery

Checkout user experience

eCommerce security

Promotions & discounts

Personalized recommendations

SEO

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

cleverbridge

Digital River Global Commerce

Cons

cleverbridge

Digital River Global Commerce

Likelihood to Renew

cleverbridge

Digital River Global Commerce

Usability

cleverbridge

Digital River Global Commerce

Alternatives Considered

cleverbridge

Digital River Global Commerce

Return on Investment

cleverbridge

Digital River Global Commerce

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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