What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 19 reviews and ratings
Feature Set Ratings
- cleverbridge ranks higher in 2 feature sets: eCommerce Marketing, eCommerce Business Management
- Digital River Global Commerce ranks higher in 3 feature sets: Online Storefront, Online Shopping Cart, Online Payment System
Online Storefront

7.9
cleverbridge
79%

9.0
Digital River Global Commerce
90%
Digital River Global Commerce ranks higher in 8/9 features
Digital River Global Commerce ranks higher in 8/9 features
Product catalog & listings

8.0
80%
2 Ratings

10.0
100%
2 Ratings
Product management

8.0
80%
2 Ratings

10.0
100%
2 Ratings
Bulk product upload

6.3
63%
2 Ratings

10.0
100%
2 Ratings
Branding

6.3
63%
2 Ratings

7.9
79%
2 Ratings
Mobile storefront

8.3
83%
2 Ratings

9.7
97%
2 Ratings
Product variations

9.4
94%
2 Ratings

9.8
98%
2 Ratings
Website integration

8.3
83%
2 Ratings

8.9
89%
2 Ratings
Visual customization

8.0
80%
2 Ratings

5.7
57%
2 Ratings
CMS

8.7
87%
2 Ratings

9.5
95%
2 Ratings
Online Shopping Cart

8.7
cleverbridge
87%

9.8
Digital River Global Commerce
98%
Digital River Global Commerce ranks higher in 2/2 features
Digital River Global Commerce ranks higher in 2/2 features
Abandoned cart recovery

8.0
80%
2 Ratings

9.8
98%
2 Ratings
Checkout user experience

9.4
94%
2 Ratings

9.9
99%
2 Ratings
Online Payment System

9.7
cleverbridge
97%

10.0
Digital River Global Commerce
100%
Digital River Global Commerce ranks higher in 1/1 features
Digital River Global Commerce ranks higher in 1/1 features
eCommerce security

9.7
97%
2 Ratings

10.0
100%
2 Ratings
eCommerce Marketing

8.2
cleverbridge
82%

6.9
Digital River Global Commerce
69%
cleverbridge ranks higher in 2/3 features
cleverbridge ranks higher in 2/3 features
Promotions & discounts

8.3
83%
2 Ratings

9.8
98%
2 Ratings
Personalized recommendations

7.3
73%
2 Ratings

6.0
60%
2 Ratings
SEO

9.0
90%
1 Rating

5.0
50%
1 Rating
eCommerce Business Management

8.8
cleverbridge
88%

8.2
Digital River Global Commerce
82%
Digital River Global Commerce ranks higher in 3/5 features
Digital River Global Commerce ranks higher in 3/5 features
Multi-site management

8.3
83%
2 Ratings

2.0
20%
1 Rating
Order processing

10.0
100%
2 Ratings

9.8
98%
2 Ratings
Inventory management

9.4
94%
2 Ratings

10.0
100%
1 Rating
Shipping

9.0
90%
1 Rating

10.0
100%
1 Rating
Custom functionality

7.3
73%
2 Ratings

9.3
93%
2 Ratings
Attribute Ratings
- Digital River Global Commerce is rated higher in 1 area: Likelihood to Recommend
- cleverbridge and Digital River Global Commerce are tied in 1 area: Usability
Likelihood to Recommend

6.6
cleverbridge
66%
2 Ratings

8.9
Digital River Global Commerce
89%
7 Ratings
Likelihood to Renew

cleverbridge
N/A
0 Ratings

8.6
Digital River Global Commerce
86%
5 Ratings
Usability

8.0
cleverbridge
80%
1 Rating

8.0
Digital River Global Commerce
80%
1 Rating
Likelihood to Recommend
cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Digital River Global Commerce
Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Database Administrator
WatcoTransportation/Trucking/Railroad, 1001-5000 employees
Pros
cleverbridge
- Excellent partnet
- Terrific at subscription software
- Excellent security and uptime

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesDigital River Global Commerce
- Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
- The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
- Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

Verified User
Manager in Other
Computer Software Company, 501-1000 employeesCons
cleverbridge
- Because of the many different settings, it becomes hard sometimes to set everything up
- The slow system can take up to 10 seconds to save something
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Digital River Global Commerce
- Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
- They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Marketing Systems Specialist
iZotope, Inc.Computer Software, 51-200 employees
Pricing Details
cleverbridge
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Digital River Global Commerce
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
cleverbridge
No score
No answers yet
No answers on this topic
Digital River Global Commerce
Digital River Global Commerce 8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

Verified User
Employee in Marketing
Banking Company, 51-200 employeesUsability
cleverbridge
cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Digital River Global Commerce
Digital River Global Commerce 8.0
Based on 1 answer
No answer on this topic is available.
Alternatives Considered
cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesDigital River Global Commerce
We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

Verified User
Team Lead in Information Technology
Computer Software Company, 51-200 employeesReturn on Investment
cleverbridge
- We couldn’t have done this on our own
- They provided cost-effective eCommerce for us

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesDigital River Global Commerce
- Definitely positive impact in local markets
- Positive impact in email marketing
- Some positive experience with tailoring it for our business objectives
Online sales back office manager
Kaspersky LabComputer Software, 1001-5000 employees