Cleverbridge vs. Ecwid by Lightspeed

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cleverbridge
Score 6.6 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
Ecwid by Lightspeed
Score 10.0 out of 10
N/A
Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any…
$0
Pricing
CleverbridgeEcwid by Lightspeed
Editions & Modules
No answers on this topic
Free
$0
Venture
$15
Business
$35
Unlimited
$99
Offerings
Pricing Offerings
CleverbridgeEcwid by Lightspeed
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
CleverbridgeEcwid by Lightspeed
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Cleverbridge
7.9
2 Ratings
3% above category average
Ecwid by Lightspeed
8.7
12 Ratings
12% above category average
Product catalog & listings8.02 Ratings9.712 Ratings
Product management8.02 Ratings8.712 Ratings
Bulk product upload6.32 Ratings7.55 Ratings
Branding6.32 Ratings8.010 Ratings
Mobile storefront8.32 Ratings9.410 Ratings
Product variations9.42 Ratings9.112 Ratings
Website integration8.32 Ratings9.411 Ratings
Visual customization8.02 Ratings8.112 Ratings
CMS8.72 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Cleverbridge
8.7
2 Ratings
14% above category average
Ecwid by Lightspeed
8.7
11 Ratings
14% above category average
Abandoned cart recovery8.02 Ratings8.110 Ratings
Checkout user experience9.42 Ratings9.310 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Cleverbridge
9.7
2 Ratings
15% above category average
Ecwid by Lightspeed
9.4
11 Ratings
12% above category average
eCommerce security9.72 Ratings9.411 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Cleverbridge
8.2
2 Ratings
9% above category average
Ecwid by Lightspeed
8.6
10 Ratings
14% above category average
Promotions & discounts8.32 Ratings9.110 Ratings
Personalized recommendations7.32 Ratings8.06 Ratings
SEO9.01 Ratings8.68 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Cleverbridge
8.8
2 Ratings
12% above category average
Ecwid by Lightspeed
8.2
12 Ratings
5% above category average
Multi-site management8.32 Ratings00 Ratings
Order processing10.02 Ratings8.912 Ratings
Inventory management9.42 Ratings8.110 Ratings
Shipping9.01 Ratings8.211 Ratings
Custom functionality7.32 Ratings7.612 Ratings
Best Alternatives
CleverbridgeEcwid by Lightspeed
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
CleverbridgeEcwid by Lightspeed
Likelihood to Recommend
6.6
(2 ratings)
9.0
(12 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(2 ratings)
Usability
8.0
(1 ratings)
8.8
(7 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
8.6
(7 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
CleverbridgeEcwid by Lightspeed
Likelihood to Recommend
Cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
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Ecwid
Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.
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Pros
Cleverbridge
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
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Ecwid
  • Clarity - there has been very little confusion and need to reach out to Customer Support for help
  • Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
  • Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.
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Cons
Cleverbridge
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
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Ecwid
  • Recurring billing - ability to bill subscription customers without having to go to my payment gateway
  • Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
  • Expensive customization - if you want to customize anything, it is very expensive
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Likelihood to Renew
Cleverbridge
No answers on this topic
Ecwid
The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.
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Usability
Cleverbridge
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
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Ecwid
I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.
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Reliability and Availability
Cleverbridge
No answers on this topic
Ecwid
Always available. Very reliable
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Performance
Cleverbridge
No answers on this topic
Ecwid
Good overall performance both in desktop and mobile
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Support Rating
Cleverbridge
No answers on this topic
Ecwid
I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.
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Implementation Rating
Cleverbridge
No answers on this topic
Ecwid
Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate
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Alternatives Considered
Cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
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Ecwid
We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.
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Scalability
Cleverbridge
No answers on this topic
Ecwid
Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services
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Return on Investment
Cleverbridge
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
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Ecwid
  • We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
  • It can be implemented quickly for basic online stores.
  • Once the system is configured, ROI will dramatically go up.
Read full review
ScreenShots

Ecwid by Lightspeed Screenshots

Screenshot of Ecwid store looks perfect on any smartphone and automatically adapts to your customer’s screen size — laptops, tablets, smart TVs or smart watches.Screenshot of Manage your Ecwid store wherever you are from your mobile device.Screenshot of Mobile app for every store. Your customers can shop from their mobile devices with your own dedicated native app and utilize advanced features like Apple Pay.