Likelihood to Recommend Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Read full review I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Read full review Pros Excellent partnet Terrific at subscription software Excellent security and uptime Read full review Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc Read full review Cons Because of the many different settings, it becomes hard sometimes to set everything up The slow system can take up to 10 seconds to save something Read full review The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing. The catalog load can be simplified. WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application. Read full review Likelihood to Renew The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Read full review Usability Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Read full review Alternatives Considered DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Read full review IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
Read full review Return on Investment We couldn’t have done this on our own They provided cost-effective eCommerce for us Read full review For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously. Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model. Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend. Read full review ScreenShots