Click2Magic vs. HelpCrunch
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Click2Magic | Score7.8 out of 10 | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month |
HelpCrunch | Score8.3 out of 10 | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
| Click2Magic | HelpCrunch | |||||||||||||||
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| Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | No setup fee | ||||||||||||||
| Additional Details | — | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | ||||||||||||||
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| Click2Magic | HelpCrunch | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 5 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 5 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 5 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
100% Implementation went as expected 5 Answers | No answers on this topic | |
| Click2Magic | HelpCrunch | |
|---|---|---|
| Small Businesses | Olark Score10 out of 10 | Olark Score10 out of 10 |
| Medium-sized Companies | Zoho SalesIQ Score9.7 out of 10 | Zoho SalesIQ Score9.7 out of 10 |
| Enterprises | Genesys DX (discontinued) Score10 out of 10 | Genesys DX (discontinued) Score10 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Click2Magic | HelpCrunch | |
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| Likelihood to Recommend | 9.7 | 8.0 |
| Support Rating | - | 10.0 |
| Click2Magic | HelpCrunch | |
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| Support Rating | No answers on this topic |
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| ScreenShots | Click2Magic Screenshots | HelpCrunch Screenshots |











