Click2Magic vs. MiContact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Click2Magic | Score7.8 out of 10 | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month |
MiContact Center | Score9.5 out of 10 | N/A | Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases. | $7 per month |
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| Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | Optional | ||||||||||||||
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| Click2Magic | MiContact Center | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 5 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 5 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 5 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
100% Implementation went as expected 5 Answers | No answers on this topic | |
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| Click2Magic | MiContact Center | |
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| Small Businesses | Olark Score10 out of 10 | Zendesk Talk Score8.2 out of 10 |
| Medium-sized Companies | Zoho SalesIQ Score9.7 out of 10 | Genesys Multicloud CX (discontinued) Score8 out of 10 |
| Enterprises | Genesys DX (discontinued) Score10 out of 10 | Bright Pattern Contact Center Score8.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Click2Magic | MiContact Center | |
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| Likelihood to Recommend | 9.7 | 9.5 |
| Click2Magic | MiContact Center | |
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| ScreenShots | Click2Magic Screenshots |








