Click2Magic vs. Pure Chat by Ruby

Click2Magic

9 Reviews and Ratings

Pure Chat by Ruby

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Click2Magic	Score7.8 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month
Pure Chat by Ruby	Score8.6 out of 10	N/A	Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.	$10 per month

Pricing

Click2Magic

Pure Chat by Ruby

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

Additional Users - Pro: $10
per month
Additional Users - Growth: $15
per month
Growth: $49
per month
Pro: $99
per month

Pricing Offerings
Click2Magic	Pure Chat by Ruby
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

$39 Per Seat/Month, Billed Annually.

No setup fee

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Community Pulse
Key User Insights
	Click2Magic	Pure Chat by Ruby
Considered Both Products	Tvisha Systems Pvt Ltd Maanav Raj Digital Marketing Executive in Marketing at MIRAKI TECHNOLOGIES (Market Research, 51-200 employees) Chose Click2Magic We have tried other live chat support tools. However, all of them had not met our goals and requirements. We choose Click2magic for its reliability, scalability, customization options, and affordability. Incentivized Helpful? Shaik Imran Search Engine Optimization Analyst in Finance and Accounting at Shiftwave Technologies (Animation, 11-50 employees) Chose Click2Magic This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we … Incentivized Helpful?	Ruby Receptionists, Inc No answer on this topic
	Would buy again
	100% Would buy again 5 Answers	No answers on this topic
	Delivers good value for the price
	100% Delivers good value for the price 5 Answers	No answers on this topic
	Happy with the feature set
	100% Happy with the feature set 5 Answers	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
100% Implementation went as expected 5 Answers	No answers on this topic

Best Alternatives
	Click2Magic	Pure Chat by Ruby
Small Businesses	Olark Score10 out of 10	Olark Score10 out of 10
Medium-sized Companies	Zoho SalesIQ Score9.7 out of 10	Zoho SalesIQ Score9.7 out of 10
Enterprises	Genesys DX (discontinued) Score10 out of 10	Genesys DX (discontinued) Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Click2Magic	Pure Chat by Ruby
Likelihood to Recommend	9.7 (5 ratings)	8.6 (2 ratings)

User Testimonials
	Click2Magic	Pure Chat by Ruby
Likelihood to Recommend	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review	Ruby Receptionists, Inc Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone Incentivized Matthew Gehrman Agency Principal Read full review
Pros	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review	Ruby Receptionists, Inc Online chat Multiple websites, multiple users Supervisor feature Incentivized Toby Mei Senior Marketing Analyst Read full review
Cons	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review	Ruby Receptionists, Inc Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use. Incentivized Matthew Gehrman Agency Principal Read full review
Alternatives Considered	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review	Ruby Receptionists, Inc Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions. Incentivized Toby Mei Senior Marketing Analyst Read full review
Return on Investment	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review	Ruby Receptionists, Inc Instant connection with our clients and prospects Expanded our ability to increase client contact efficiency Allows us to stay up to date with the ever changing demand of consumers Incentivized Matthew Gehrman Agency Principal Read full review
ScreenShots	Click2Magic Screenshots