Based on 8 reviews and ratings
It is best suited for sales, marketplaces, and customer support.
For the price, Pure Chat is a great user support service for any website. It allows representatives to help customers decide on products as well as help them with their orders or any issues they are presented. Pure Chat is easy to install by just dropping a snippet of code. I don't like that I have to have the page open on my browser. I don't always remember to open it and put that I'm available. If there was a computer app that opened automatically and sent me notifications it would be really help
Personalized conversationsCRM integrationPowerful archives
Instant notificationsMobile appCustomizing the chat boxInstant access to the transcripts once the chat has endedAbility to send a copy to the consumer allows us a second chance to connectPersonal chat pages
This live chat app is easy to use and implement. No complexity!
It's not easy to control which page to show chat, which pages not to show. You have to remove the code if you don't want the chat to show on that page. there is no global setting.Customization is limited. You can control how it shows up, what the color is.
Required $39 per month
No setup fee
This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software.
Very easy to set-up, the interface is intuitive and allows assignment of chat representatives in no-time. For small companies providing multiple services, the same rep can assist in more than one website with no complications.
Through Click2Magic we got more number of leadsit helped our company to understand the query's of the customer through live chat support
Instant connection with our clients and prospectsExpanded our ability to increase client contact efficiencyAllows us to stay up to date with the ever changing demand of consumers