What users are saying about

ClickDimensions vs Selligent

ClickDimensions
34 Ratings
Selligent
19 Ratings

ClickDimensions

34 Ratings
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Score 3.6 out of 100

Based on 34 reviews and ratings

Selligent

19 Ratings
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Score 8.4 out of 100

Based on 19 reviews and ratings

Feature Set Ratings

  • Selligent ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

3.7

ClickDimensions

37%
5.1

Selligent

51%
ClickDimensions ranks higher in 5/9 features
ClickDimensions ranks higher in 5/9 features

WYSIWYG email editor

5.1
51%
8 Ratings
2.0
20%
2 Ratings

Dynamic content

3.7
37%
10 Ratings
9.8
98%
2 Ratings

Ability to test dynamic content

1.7
17%
10 Ratings
9.7
97%
2 Ratings

Landing pages

1.6
16%
10 Ratings
1.0
10%
1 Rating

A/B testing

3.6
36%
10 Ratings
9.7
97%
2 Ratings

Mobile optimization

2.1
21%
10 Ratings
1.0
10%
1 Rating

Email deliverability reporting

4.0
40%
18 Ratings
9.7
97%
4 Ratings

List management

5.6
56%
9 Ratings
2.3
23%
2 Ratings

Triggered drip sequences

6.1
61%
9 Ratings
1.0
10%
1 Rating

Lead Management

4.7

ClickDimensions

47%

Selligent

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features
ClickDimensions ranks higher in 4/4 features

Lead nurturing

6.8
68%
9 Ratings
N/A
0 Ratings

Lead scoring and grading

5.0
50%
9 Ratings
N/A
0 Ratings

Data quality management

3.0
30%
8 Ratings
N/A
0 Ratings

Automated sales alerts and tasks

4.0
40%
7 Ratings
N/A
0 Ratings

Campaign Management

2.5

ClickDimensions

25%

Selligent

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features

Calendaring

4.0
40%
5 Ratings
N/A
0 Ratings

Event/webinar marketing

1.0
10%
6 Ratings
N/A
0 Ratings

Social Media Marketing

5.5

ClickDimensions

55%

Selligent

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features

Social sharing and campaigns

8.0
80%
3 Ratings
N/A
0 Ratings

Social profile integration

3.1
31%
3 Ratings
N/A
0 Ratings

Reporting & Analytics

2.6

ClickDimensions

26%
8.2

Selligent

82%
Selligent ranks higher in 3/3 features
Selligent ranks higher in 3/3 features

Dashboards

2.0
20%
9 Ratings
8.2
82%
2 Ratings

Standard reports

2.0
20%
9 Ratings
8.2
82%
2 Ratings

Custom reports

3.8
38%
7 Ratings
8.2
82%
2 Ratings

Platform & Infrastructure

4.4

ClickDimensions

44%

Selligent

Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features
ClickDimensions ranks higher in 6/6 features

API

1.0
10%
5 Ratings
N/A
0 Ratings

Role-based workflow & approvals

1.0
10%
5 Ratings
N/A
0 Ratings

Customizability

2.6
26%
7 Ratings
N/A
0 Ratings

Integration with Salesforce.com

7.0
70%
2 Ratings
N/A
0 Ratings

Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings
N/A
0 Ratings

Integration with SugarCRM

8.0
80%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • Selligent is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.1

ClickDimensions

21%
10 Ratings
8.8

Selligent

88%
2 Ratings

Likelihood to Renew

9.0

ClickDimensions

90%
1 Rating

Selligent

N/A
0 Ratings

Usability

5.0

ClickDimensions

50%
3 Ratings

Selligent

N/A
0 Ratings

Support Rating

1.0

ClickDimensions

10%
4 Ratings

Selligent

N/A
0 Ratings

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.

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Emily Olson | TrustRadius Reviewer
Emily Olson
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Selligent

Message Studio/Selligent is great for reliably sending high volumes of both manual and automated email. The intuitive user interface promotes fast turnaround times. Aside from some data integration issues, it's the best email service provider I've used for sending large volumes of email.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.

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Neville Wiles | TrustRadius Reviewer
Neville Wiles
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Selligent

  • StrongMail does open and click tracking very well. The detailed level of data they provide is exceptional.
  • StrongMail does failure data and bounce codes extremely well. The granularity of the information is invaluable to our business and used by us every day.
  • StrongMail's Message Studio EAS is a widely user friendly platform for technical and non-technical users alike.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

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Anonymous | TrustRadius Reviewer
Verified User
View all 10 answers on this topic

Selligent

  • Better data integration
  • Friendlier user interface
  • Easier guides and instructions

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Pricing Details

ClickDimensions

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Selligent

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Selligent

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.

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Karen Chamberlain | TrustRadius Reviewer
Karen Chamberlain
View all 3 answers on this topic

Selligent

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.

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Karen Chamberlain | TrustRadius Reviewer
Karen Chamberlain
View all 4 answers on this topic

Selligent

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.

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Chris Thorne | TrustRadius Reviewer
Chris Thorne
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Selligent

We did not evaluate other products exactly. We upgraded from an inferior production to StrongMail based on demos and other people's reviews.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.

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Emily Olson | TrustRadius Reviewer
Emily Olson
View all 10 answers on this topic

Selligent

  • Increased employee efficiency due to content blocking
  • Lower rate of errors/apology emails due to technical errors

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Screenshots

Selligent

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