What users are saying about
2 Ratings
23 Ratings
2 Ratings
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Score 8.7 out of 100
23 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

ClickLearn

For the companies who are on their startups and really want to grow fast then they should try this software as it provides various learning aspects that are quite innovative and saves a lot of time in this competitive world. The learning system is improved with this software a lot. For companies whose budget is low then they should use free software rather than this paid one. But remember features will be less also.
Anonymous | TrustRadius Reviewer

Gainsight PX

If you have short simple messages that need to go out in precise situations, and you want to see who has seen what messages, PX works very well. If you want to see what a user does in your software, PX shows a log (through all mapped parts of your software, and through each URL). You can display a path of all users with a common start or endpoint (to assess user flow). But it often feels like important context is missing: how long did they take in each spot, how'd they move their cursor, where were they reading—these remain big gaps. If you have simple surveys to send, you can target these with the same level of precision as PX messages.
Michael Wohlwend | TrustRadius Reviewer

Pros

ClickLearn

  • Multiple outputs formats are available for our created content.
  • It saves a lot of time and makes many processes automated.
  • The best thing is the digital assistant that helps in many aspects.
Anonymous | TrustRadius Reviewer

Gainsight PX

  • Setting up a new campaign is a step by step process that you are lead through by the application.
  • Analytics are right there on the campaign that is currently active. You also have the ability to filter on the data to obtain additional information.
  • There is the ability to run multiple campaigns at the same time. This allows for the ability to be very focused by account.
Helene Tapper | TrustRadius Reviewer

Cons

ClickLearn

  • It’s price is too high.
  • It do not support some window applications and also runs slower sometimes.
  • Some more features for editing should be included.
Anonymous | TrustRadius Reviewer

Gainsight PX

  • Generate reports based on predefined segments is not possible. This is essential for us for creating an onboarding workflow.
  • On-screen guides randomly lose their mapping and need re-calibration. This might be due to our application responsive technology.
  • Missing customization on certain engagements - Creating a delay is not possible for all types which is needed.
Oded Wilder | TrustRadius Reviewer

Likelihood to Renew

ClickLearn

No score
No answers yet
No answers on this topic

Gainsight PX

Gainsight PX 8.2
Based on 1 answer
I like the product, find it pretty easy to use. As we move forward, looking forward to using more of the functionality.
Helene Tapper | TrustRadius Reviewer

Support Rating

ClickLearn

No score
No answers yet
No answers on this topic

Gainsight PX

Gainsight PX 7.8
Based on 13 answers
Technical support is responsive but takes a very long time to actually fix issues and bugs. I've spent a lot of time on the phone with their support team trying to help them solve issues. The Customer Success team is not as supportive as I imagined; I have not had any regular contact with my CSM.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClickLearn

Its features are quite innovative and in this competitive world, it allows us to use its most simplified application and create our content with ease. It also allows us with many formats of our content and this helps to run our documents on MAC, Windows as well as on android. As the name suggests ClickLearn enhances our learning criteria in just a click.
Anonymous | TrustRadius Reviewer

Gainsight PX

ChurnZero is similar in its NPS and walk-through abilities as is user IQ but neither fits in the exact same category. Px is unique to anything I've used for the data extraction it offers. It's not a CS tool like those I mentioned but it is easily the best in terms of tracking customer behavior on our platform.
David Jensen | TrustRadius Reviewer

Return on Investment

ClickLearn

  • Increased business output and saves a lot of time.
  • It changed the way of leaning.
  • It simplified the complex work process.
Anonymous | TrustRadius Reviewer

Gainsight PX

  • We have become more data-driven as a whole. Rather than just making assumptions based on gut feeling, we back that up with data.
  • We have become more aware of features that are 1) used way more than we thought, and 2) features that don't get touched.
  • We have been able to find examples of innovative ways users are engaging with our product.
Julie Pinto | TrustRadius Reviewer

Screenshots

Pricing Details

ClickLearn

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickLearn Editions & Modules

On-premise Edition
Basic208/mo1
Essentials360/mo1
Professional740/mo1
Enterprise1023/mo1
  1. per installation
SaaS Edition
Basic208/mo1
Enterprise1023/mo1
Essentials360/mo1
Professional740/mo1
  1. per installation
Additional Pricing Details

Gainsight PX

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Gainsight PX Editions & Modules

Edition
Starter (Free)$01
StarterStarting at $400/M2
GrowthCustom3
  1. 100 or less MAUs (Monthly Active Users)
  2. 500+ MAUs (Monthly Active Users)
  3. Per MAUs (Monthly Active Users) and more
Additional Pricing Details

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