For SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with a product over time.
• Identify drop-off and improve conversion rates
• Understand usage of features and measure …
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Starting at $400/M
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
- Tech Details
- Supported: Analyze Feature Usage From Every Angle - Every login, click, and email opened is information you can use to improve your user experience. See what users are doing in your product to surface important insights you might otherwise miss–all without any coding.
- Supported: Translate Product Insight Into Action with In-app and Email Engagements - Deliver the kind of personalized product experience that earns you positive reviews, renewals, and referrals. Tailor in-app and email engagements to increase usage, drive adoption of high-value features, reduce support tickets, drive upsells, make users feel heard, and foster loyalty–all within one tool.
- Supported: Hear Directly From Users on What They Like and Dislike About Your Product - Understand what your users want and need from your product to create a better experience. Gainsight PX makes it easy for your customers to share their feedback with surveys that can be sent in-app or over email.
|Deployment Types||Software as a Service (SaaS), Cloud, or Web-Based|
|Supported Countries||United States|
- Learn how to drive a powerful product experience: - Tactics for delivering personalized product experiences - Product-led growth strategies used by SaaS leaders - Best practices to capitalize on your product as a primary go-to-market channel - How to lay the groundwork for scalable, repeatable customer acquisition