ClickMeeting vs Miro | TrustRadius

Likelihood to Recommend

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).

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Shane Skwarek

Owner, Chief Technologist

S-FX.com Small Business SolutionsInformation Technology and Services, 1-10 employees

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Miro is well suited for scrappy collaborative exercises like affinity mapping where the relative spatial relationships are more important and visual design is less so. The sticky notes features are easy to use and can quickly capture a lot of information. Miro is less well suited for designing user journey maps or other diagrams you want to look nice because the design capabilities are more limited. It does offer templates which can be easy to work with but more difficult to customize.

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Verified User

Contributor in Research & Development

Information Technology & Services Company, 5001-10,000 employees

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Feature Rating Comparison

ClickMeeting

Miro

High quality audio

High quality video

Low bandwidth requirements

Mobile support

ClickMeeting

Miro

Desktop sharing

Whiteboards

ClickMeeting

Miro

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

ClickMeeting

Miro

Live chat

Audience polling

Q&A

ClickMeeting

Miro

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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Verified User

Account Manager in Marketing

Marketing and Advertising Company, 11-50 employees

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Built-in video chat.
Limitless whiteboard with frames to enable easy navigation.
Organizer tools allowing me to bring collaborators to my cursor or look at my view.
Ability to invite people from outside my organization.
Quick orientation before people can effectively interact.
Customizable controls for mouse or trackpad.

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Scott Groff, CTP

Director Of Training

Trimble TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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Cons

As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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Verified User

Analyst in Information Technology

Airlines/Aviation Company, 10,001+ employees

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I also have a personal account. I'd like to be able to toggle between the two without having to log out.
When adding text into a shape, it doesn't seem possible to change the font size of one part without changing all of it. For example, if I want to create a title and make the font bigger, I can't do that.

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Ben McEwing

Communications Consultant

Silverstone EdgeManagement Consulting, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Miro 8.7

Based on 3 answers

It's intuitive for the most part but some elements are a little clunky to work with. Particularly, resizing text, aligning boxes, and spacing things out evenly can be challenging without alignment and measurement functionalities. The tool is probably designed for more scrappy, rapid mapping rather than polished, final deliverables, so the usability for that use case is pretty good.

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Verified User

Contributor in Research & Development

Information Technology & Services Company, 5001-10,000 employees

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Support Rating

No score

No answers yet

No answers on this topic

Miro 9.0

Based on 2 answers

I have not yet had to engage support live. I have found every answer I needed by tapping the extensive knowledge base. I think they are taking the right approach in allowing me to self serve when I need some info. I will update my review if and when I need to tap a live representative.

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Scott Groff, CTP

Director Of Training

Trimble TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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Alternatives Considered

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.

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Marissa Roth

Associate Director of Chapter Services

Alpha Phi Omega National Service FraternityNon-profit Organization Management, 11-50 employees

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Miro feels more intuitive than InVision. I think of the two as Apple (Miro) and Android (InVision). Both are very good products and you can ultimately do what you need to with them, but Miro has that X-Factor where everything "just works". I was invited to a board, having never even heard of Miro. I was using it pretty adeptly within a few minutes because everything I wanted to do, I could. And everything I expected to find on the board in a certain location was right there. And the best thing is it's not "over-designed". It doesn't have 5 million features that make it bloated and slow. They've found the balance of function and form. That's the sign of a well made product

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Ben McEwing

Communications Consultant

Silverstone EdgeManagement Consulting, 1-10 employees

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Return on Investment

It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.

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Tyler Juhola

VP of Business Development

Shape Integrated SoftwareComputer Software, 1-10 employees

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Helps us map our understanding of users
Helps us workshop and get ideas our for quarterly planning

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Verified User

Contributor in Research & Development

Information Technology & Services Company, 5001-10,000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

ClickMeeting Editions & Modules

Edition

Enterprise	$165¹
Live 25	$25²
Live 50	$35³
Live 100	$60⁴
Live 200	$119⁵
Live 500	$139⁶
Live 1000	$239⁷
Automated 1000	$279⁷
Automated 500	$179⁸
Automated 200	$145⁹
Automated 100	$75¹⁰
Automated 50	$45¹¹
Automated 25	$40¹²

500 - 5000
up to 25 attendees
up to 50 attendees
up to 100 attendees
up to 200 attendees
up to 500 attendees
up to 1000 attendees
up to 500 attendees
up to 200 attendees
up to 100 attendees
up to 50 attendees
up to 25 attendees

Additional Pricing Details

Detailed enterprise pricing on demand.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Miro Editions & Modules

—

Additional Pricing Details

—

Rating Summary

ClickMeeting

Miro

ClickMeeting

Miro

ClickMeeting

Miro

Likelihood to Recommend

ClickMeeting

Miro

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Pros

ClickMeeting

Miro

Cons

ClickMeeting

Miro

Usability

ClickMeeting

Miro

Support Rating

ClickMeeting

Miro

Alternatives Considered

ClickMeeting

Miro

Return on Investment

ClickMeeting

Miro

Screenshots

ClickMeeting

Miro

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ClickMeeting Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Miro Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison