ClickUp vs. ZenTao

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
ZenTao
Score 8.0 out of 10
N/A
Product management: product, story, backlog, plan, release and roadmap Project management: project, Sprint, task, build and burndown chart Test management: bug, test case, test request and test result CI: Jenkins integration, automation testing, ZTF Document management: product document library, project document library and customized document library Work management: todo management and my task/ bug/ story/ project Company management:…N/A
Pricing
ClickUpZenTao
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ClickUpZenTao
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ClickUpZenTao
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.2
562 Ratings
9% above category average
ZenTao
8.0
4 Ratings
7% above category average
Task Management9.3562 Ratings8.14 Ratings
Resource Management7.9428 Ratings8.62 Ratings
Gantt Charts8.2390 Ratings7.94 Ratings
Scheduling8.2457 Ratings6.54 Ratings
Workflow Automation7.9424 Ratings7.84 Ratings
Team Collaboration9.1533 Ratings8.04 Ratings
Support for Agile Methodology8.9362 Ratings8.94 Ratings
Support for Waterfall Methodology8.3298 Ratings8.02 Ratings
Document Management7.6472 Ratings8.14 Ratings
Email integration7.7370 Ratings7.64 Ratings
Mobile Access7.6442 Ratings7.24 Ratings
Timesheet Tracking7.6367 Ratings00 Ratings
Change request and Case Management00 Ratings9.14 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.4
267 Ratings
0% above category average
ZenTao
-
Ratings
Project & financial reporting7.4267 Ratings00 Ratings
Best Alternatives
ClickUpZenTao
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpZenTao
Likelihood to Recommend
8.8
(562 ratings)
8.0
(4 ratings)
Likelihood to Renew
8.7
(23 ratings)
-
(0 ratings)
Usability
8.7
(22 ratings)
-
(0 ratings)
Availability
8.6
(4 ratings)
-
(0 ratings)
Performance
6.9
(4 ratings)
-
(0 ratings)
Support Rating
4.7
(42 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
ClickUpZenTao
Likelihood to Recommend
ClickUp
As a CRM tool, ClickUp fit like a charm, due to it's easy to customize nature, made possible to have the CRM setup done in a week at nearly zero cost, required some programing knowledge from my end, but I made it possible. As a inventory management, we are now capable of controling our inventory deep down to every detail we feel necessary. As a task management tool, of course, it's the basic nature of ClickUp, but now we no longer need to poke each other shoulder and ask about the ongoing status of any given task, we open the dashboard and everything is there. We now use this time to interact more and do other stuff.
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Nature Easy Soft
I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.
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Pros
ClickUp
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
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Nature Easy Soft
  • Story could be linked with product, sprint, test case, bug, which makes traceability so great.
  • Test module, with test case, case library, test request, test report, very detailed.
  • On-Premise available, the package is very small based on LAMPP
  • SaaS version even cheaper without your own IT maintenance support.
  • Price really affordable.
  • API call is easy, so that we could do customizations.
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Cons
ClickUp
  • The mobile app is confusing to use and does not represent a mobile version of the web app.
  • Some new features are included with the current plan and some you have to pay extra for.
  • Learning curve can be a bit much for non-digital native users.
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Nature Easy Soft
  • The function of ZenTao mobile version is a little weak.
  • ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
  • Although there are many reports built in. But if you want to get the data yourself,You have to know how to write SQL to customize your reports, which can a little bit challenging.
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Likelihood to Renew
ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Nature Easy Soft
No answers on this topic
Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Nature Easy Soft
No answers on this topic
Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Nature Easy Soft
No answers on this topic
Performance
ClickUp
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
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Nature Easy Soft
No answers on this topic
Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
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Nature Easy Soft
No answers on this topic
Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Nature Easy Soft
No answers on this topic
Implementation Rating
ClickUp
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Nature Easy Soft
No answers on this topic
Alternatives Considered
ClickUp
We chose ClickUp over Asana primarily for the docs. With Asana, it is really limiting to not be able to jump into docs natively within the platform. We value documentation and therefore really appreciate being able to easily add docs to everything we do. Whether a task or a list, this is a game changer ClickUp introduced early. In addition, Asana is nowhere as fast at providing a wide range of features. ClickUp open sourced their product backlog allowing the community to vote which is a huge plus
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Nature Easy Soft
ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Nature Easy Soft
No answers on this topic
Return on Investment
ClickUp
  • ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
  • A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
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Nature Easy Soft
  • We are delivering projects on time and can keep an eye on the progress of our projects.
  • My team and I can better communicate on a project.
  • As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.
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ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ZenTao Screenshots

Screenshot of Dashboard. Overview of your product, projects, bugs, tasks, test, and todos.Screenshot of Task and timelineScreenshot of Git/SVN Repository and Jenkins integrationScreenshot of Drag and drop to manage todos.Screenshot of Report a bug and convert it to a story/task by one-click.Screenshot of Sprint overview.