What users are saying about
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Top Rated
703 Ratings
4 Ratings

ClickUp

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Top Rated
703 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • ClickUp ranks higher in 1 feature set: Project Management

Project Management

8.1

ClickUp

81%
7.9

ZenTao

79%
ClickUp ranks higher in 9/13 features

Task Management

9.2
92%
294 Ratings
8.1
81%
4 Ratings

Resource Management

7.7
77%
198 Ratings
8.4
84%
2 Ratings

Gantt Charts

8.3
83%
199 Ratings
7.8
78%
4 Ratings

Scheduling

8.1
81%
225 Ratings
6.8
68%
4 Ratings

Workflow Automation

7.8
78%
195 Ratings
7.7
77%
4 Ratings

Team Collaboration

9.1
91%
275 Ratings
8.0
80%
4 Ratings

Support for Agile Methodology

8.6
86%
180 Ratings
8.9
89%
4 Ratings

Support for Waterfall Methodology

8.0
80%
146 Ratings
8.0
80%
2 Ratings

Document Management

7.6
76%
241 Ratings
7.7
77%
4 Ratings

Email integration

7.4
74%
170 Ratings
7.4
74%
4 Ratings

Mobile Access

8.2
82%
214 Ratings
6.8
68%
4 Ratings

Timesheet Tracking

7.6
76%
186 Ratings
N/A
0 Ratings

Change request and Case Management

N/A
0 Ratings
9.1
91%
4 Ratings

Professional Services Automation

6.9

ClickUp

69%

ZenTao

Feature Set Not Supported
N/A
ClickUp ranks higher in 1/1 features

Project & financial reporting

6.9
69%
127 Ratings
N/A
0 Ratings

Attribute Ratings

  • ClickUp is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

ClickUp

88%
294 Ratings
7.9

ZenTao

79%
4 Ratings

Likelihood to Renew

9.0

ClickUp

90%
18 Ratings

ZenTao

N/A
0 Ratings

Usability

9.0

ClickUp

90%
16 Ratings

ZenTao

N/A
0 Ratings

Availability

8.6

ClickUp

86%
4 Ratings

ZenTao

N/A
0 Ratings

Performance

6.8

ClickUp

68%
4 Ratings

ZenTao

N/A
0 Ratings

Support Rating

9.0

ClickUp

90%
63 Ratings

ZenTao

N/A
0 Ratings

Online Training

9.1

ClickUp

91%
1 Rating

ZenTao

N/A
0 Ratings

Implementation Rating

9.1

ClickUp

91%
3 Ratings

ZenTao

N/A
0 Ratings

Configurability

9.1

ClickUp

91%
2 Ratings

ZenTao

N/A
0 Ratings

Ease of integration

8.0

ClickUp

80%
2 Ratings

ZenTao

N/A
0 Ratings

Product Scalability

9.1

ClickUp

91%
4 Ratings

ZenTao

N/A
0 Ratings

Vendor post-sale

9.1

ClickUp

91%
2 Ratings

ZenTao

N/A
0 Ratings

Vendor pre-sale

9.1

ClickUp

91%
2 Ratings

ZenTao

N/A
0 Ratings

Likelihood to Recommend

Clickup

ClickUp is a great project and task management tool. If you have multiple projects running at the same time, the hierarchy makes it easy to get an overview on where every project is at. It is also a great collaboration tool for team members and multiple departments. The comment sections make it easier to provide feedback on a project or task. Lastly, creating automated workflows would be the best thing about ClickUp. The team does not have to remember the whole process, use automations to insert checklists and subtasks for the whole process.
Read full review

Nature Easy Soft

I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.
Read full review

Pros

Clickup

  • Allows you to keep all documentation in one place - really easy to upload or create documents in the app
  • Super easy to connect with colleagues on specific projects/ tasks and collaborate on the work to be done
  • Ease of use - very user-friendly; we've never been able to implement a new application as quickly as we did ClickUp
Read full review

Nature Easy Soft

  • Story could be linked with product, sprint, test case, bug, which makes traceability so great.
  • Test module, with test case, case library, test request, test report, very detailed.
  • On-Premise available, the package is very small based on LAMPP
  • SaaS version even cheaper without your own IT maintenance support.
  • Price really affordable.
  • API call is easy, so that we could do customizations.
Read full review

Cons

Clickup

  • Integrations for better tracking especially on the goal side
  • A quick tutorial and assistance when a new user is added to a project/folder
  • Bugs. Windows app freezes and doesn't update. I have to close the app and re-open to get the changes to appear
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Nature Easy Soft

  • The function of ZenTao mobile version is a little weak.
  • ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
  • Although there are many reports built in. But if you want to get the data yourself,You have to know how to write SQL to customize your reports, which can a little bit challenging.
Read full review

Pricing Details

ClickUp

Starting Price

$0 per month per seat

Editions & Modules

ClickUp editions and modules pricing
EditionModules
Free$0.001
Unlimited$9.00 ($5.00)2
Business$19.00 ($12.00)3
Business Plus$29.00 ($19.00)4
EnterpriseContact Sales5

Footnotes

  1. none
  2. per member per month (annual contract pricing)
  3. per member per month (annual contract pricing)
  4. per member per month (annual contract pricing)
  5. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing

ZenTao

Starting Price

$0

Editions & Modules

ZenTao editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Clickup

    We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Usability

    Clickup

    It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Reliability and Availability

    Clickup

    Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
    Read full review

    Nature Easy Soft

    No answers on this topic

    Performance

    Clickup

    I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Support Rating

    Clickup

    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Online Training

    Clickup

    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Implementation Rating

    Clickup

    Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Alternatives Considered

    Clickup

    I compared ClickUp to Trello and Monday. I picked ClickUp because several other speakers and consultants recommended it. My business strategist at the time also helped me to set it up, which was appealing. I'm very glad I picked ClickUp as it's been intuitive to use by myself and my team. We've created a library of resources that I couldn't imagine not having access to.
    Read full review

    Nature Easy Soft

    ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.
    Read full review

    Contract Terms and Pricing Model

    Clickup

    I did not.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Scalability

    Clickup

    As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
    Read full review

    Nature Easy Soft

    No answers on this topic

    Return on Investment

    Clickup

    • I'm not sure how to quantify it but the new hire onboarding automation that we built within ClickUp saved so much manual work with teams not needing to reach out again and again over email or through Slack to ask where a task was in the project timeline. Everyone could just go to ClickUp to see where it stood on the timeline. It likely saved us hours and reduced redundant work.
    Read full review

    Nature Easy Soft

    • We are delivering projects on time and can keep an eye on the progress of our projects.
    • My team and I can better communicate on a project.
    • As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.
    Read full review

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