What users are saying about
10 Ratings
15 Ratings
10 Ratings
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Score 8.3 out of 100
15 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Clicky

There are no special resources needed to use Clicky - it works well for all the sites I've used it on, providing up to date metrics on visitors and actions. It started out as analytics particularly suited to bloggers and it's still very strong there, but I believe it can work in a wide range of scenarios.
Sharon Hurley Hall | TrustRadius Reviewer

Lucky Orange

Very appropriate for most companies wanting to get some insight into what their visitors are doing and how engaged they are with the site, beyond the standard stats derived from most web analytics applications. Especially good for providing illustrations to teams in the company that doesn't have a lot of insight into how the site is being used by daily visitors. I haven't encountered too many places where it's not appropriate or relevant. It has been very useful for us so far.
Scot Chandler | TrustRadius Reviewer

Pros

Clicky

  • Analytics.
  • Real time user tracking.
  • Ease of use for reports.
Paul Therond | TrustRadius Reviewer

Lucky Orange

  • Recorded user journeys to see a user's linear behavior on-page, from beginning to end.
  • Real-time user tracking and heat mapping - updated in the moment with the ability to refresh for up-to-the-minute data.
  • Overlaying user source, device, network, and browser metrics for additional insights on heatmaps.
Brandon Kenig | TrustRadius Reviewer

Cons

Clicky

  • It's hard to find a negative feature about Clicky, but if I must pick one, it would be the fact that some reports are only available for limited periods, which means you can't get a one year overview of all aspects of your site. That's just nitpicking, though, as what Clicky offers is more than enough for most people.
Sharon Hurley Hall | TrustRadius Reviewer

Lucky Orange

  • Chat is the only area where I would say it's not as good as standalone applications. But, that said, it is very good and many of the leading competitors do not have the ability to see their visitors' screen live which kind of makes up for chat not being as robust. But having a way to track users logged time, having better search features and easier ways to change the chat look and feel such as the buttons, functionality etc. would be a great feature.
Ramon Khan | TrustRadius Reviewer

Likelihood to Renew

Clicky

Clicky 10.0
Based on 1 answer
In addition to the factors already mentioned, Clicky is constantly being updated to improve functionality for users and the development team is extremely responsive. Recent updates include enhanced support for HTML5 audio and video tracking, additional visitor detail and new comparison trends. In my opinion, Clicky just keeps getting better
Sharon Hurley Hall | TrustRadius Reviewer

Lucky Orange

No score
No answers yet
No answers on this topic

Support Rating

Clicky

Clicky 10.0
Based on 2 answers
Know what they doing and reply quickly.
Paul Therond | TrustRadius Reviewer

Lucky Orange

Lucky Orange 9.0
Based on 2 answers
Good, timely responses from knowledgeable support team members.
Scot Chandler | TrustRadius Reviewer

Alternatives Considered

Clicky

Clicky is much easier and more enjoyable to use.
Paul Therond | TrustRadius Reviewer

Lucky Orange

Cheaper than all of the alternatives. Hotjar does have a basic free tier, but the cost of entry for Lucky Orange isn't prohibitive.Decibel Insight and ClickTale are arguably better, but cost many times more. They also focus more on the session recordings and not chat etc.Good tool to prove the use case before committing to something more expensive.
Anonymous | TrustRadius Reviewer

Return on Investment

Clicky

  • Over the 7 years I've used it, Clicky has given me a better understanding of where my main visitors are coming from, contributing for example to a decision to create content in US English rather than my native UK English because most visitors are from the US.
  • Clicky provided real time stats when few others were doing so, enabling me to respond more quickly to visitors interacting with my content.
Sharon Hurley Hall | TrustRadius Reviewer

Lucky Orange

  • Consolidated user navigation to pages most-used by site visitors.
  • Improved CTAs to subscription and revenue-generating services.
  • Incorporated enhanced user and behavioral targeting into paid search and display ad campaigns based on heatmap data.
Brandon Kenig | TrustRadius Reviewer

Pricing Details

Clicky

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clicky Editions & Modules

Additional Pricing Details

Lucky Orange

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lucky Orange Editions & Modules

Edition
Starter$10.001
Small Business$20.001
Medium$50.001
Large$100.001
  1. per month
Additional Pricing Details

Add comparison