What users are saying about
10 Ratings
19 Ratings
10 Ratings
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Score 7.3 out of 100
19 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • Clicky is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

10.0

Clicky

100%
2 Ratings
8.0

Lucky Orange

80%
5 Ratings

Likelihood to Renew

10.0

Clicky

100%
1 Rating
5.0

Lucky Orange

50%
1 Rating

Support Rating

10.0

Clicky

100%
2 Ratings
9.0

Lucky Orange

90%
2 Ratings

Likelihood to Recommend

Clicky

There are no special resources needed to use Clicky - it works well for all the sites I've used it on, providing up to date metrics on visitors and actions. It started out as analytics particularly suited to bloggers and it's still very strong there, but I believe it can work in a wide range of scenarios.
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Lucky Orange

Due to its price structure lick your ages best for smaller businesses it’s actually rather affordable. It also works best on WordPress Squarespace or Shopify websites. I would recommend that someone be in charge of managing the interface and be responsible for watching user behavior videos or you will lose out on Valuable insights. This product doesn’t want itself all that well two single page apps or websites with lots of website visitors one thing I wish that they would’ve let us do is only capture videos if a user did a specific action. Another issue is that the videos only were saved for 30 days.
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Pros

Clicky

  • Analytics.
  • Real time user tracking.
  • Ease of use for reports.
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Lucky Orange

  • Great visual interface. Helps us to zero in on what we need to do our job.
  • Easy set up for adding pages to heatmaps and recordings. Comprehensive interface for viewing results.
  • Reasonable pricing. Our clients enjoy the low entry price to be able to see just how valuable the product is.
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Cons

Clicky

  • It's hard to find a negative feature about Clicky, but if I must pick one, it would be the fact that some reports are only available for limited periods, which means you can't get a one year overview of all aspects of your site. That's just nitpicking, though, as what Clicky offers is more than enough for most people.
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Lucky Orange

  • Aggregated data for a particular page type or directory is clunky and requires multiple steps.
  • Heatmap access requires direct input of targeted pages - having quick links would be easier.
  • Lucky Orange's code snippet can result in a site's security settings blocking the real-time heatmaps, requiring you to disable your security settings, remove site code, or manually debug your site code to view your heatmap overlays.
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Pricing Details

Clicky

Starting Price

Editions & Modules

Clicky editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Lucky Orange

    Starting Price

    $0

    Editions & Modules

    Lucky Orange editions and modules pricing
    EditionModules
    Starter$10.001
    Small Business$20.002
    Medium$50.003
    Large$100.004
    Free$05

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Clicky

    In addition to the factors already mentioned, Clicky is constantly being updated to improve functionality for users and the development team is extremely responsive. Recent updates include enhanced support for HTML5 audio and video tracking, additional visitor detail and new comparison trends. In my opinion, Clicky just keeps getting better
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    Lucky Orange

    The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests.
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    Support Rating

    Clicky

    Know what they doing and reply quickly.
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    Lucky Orange

    Good, timely responses from knowledgeable support team members.
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    Alternatives Considered

    Clicky

    Clicky is much easier and more enjoyable to use.
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    Lucky Orange

    Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So their overall value is going to be nearly impossible to beat. Besides their amazing value, the actual features that they include are very useful and not all companies included all of the features that they offered. For the pricing and the features, nobody else came close.
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    Return on Investment

    Clicky

    • Over the 7 years I've used it, Clicky has given me a better understanding of where my main visitors are coming from, contributing for example to a decision to create content in US English rather than my native UK English because most visitors are from the US.
    • Clicky provided real time stats when few others were doing so, enabling me to respond more quickly to visitors interacting with my content.
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    Lucky Orange

    • Improve customer satisfaction.
    • Find bugs faster.
    • Get closer to the customer with regular polls.
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    Screenshots

    Add comparison