Clio vs. Filevine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clio
Score 8.2 out of 10
N/A
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
$49
per month
Filevine
Score 8.3 out of 10
N/A
Filevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.N/A
Pricing
ClioFilevine
Editions & Modules
EasyStart
$49
per user/per month
Clio Grow
$59
per user/per month
Essentials
$89
per month per user
Advanced
$129
per month per user
Complete
$159
per month per user
No answers on this topic
Offerings
Pricing Offerings
ClioFilevine
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
More Pricing Information
Community Pulse
ClioFilevine
Considered Both Products
Clio

No answer on this topic

Filevine
Chose Filevine
Filevine is much worse than Clio. Very rough poorly polished. I don't know who would use Filevine or why.
Chose Filevine
much more customizable. We have a niche practice - ERISA - not a personal injury practice. Clio does not fit what we do and Filevine can be customized to fit.
Chose Filevine
Filevine is so much more detailed and extensive in terms of keeping all the information for each case in one place. I can even edit docs within filevine and combine docs and create emails and faxes right from within. I feel Filevine is an all in one stop and helps keep …
User Ratings
ClioFilevine
Likelihood to Recommend
9.0
(27 ratings)
8.3
(44 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(3 ratings)
Usability
9.1
(5 ratings)
8.4
(43 ratings)
Support Rating
6.4
(4 ratings)
2.0
(1 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
ClioFilevine
Likelihood to Recommend
Clio
Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
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Filevine
AI is here - whether we like it or not, lawyers and paralegals are using it. Filevine gives users the AI in a safe way that isn't in the public domain or discoverable. Lois has given our users the AI tools so we can control how AI is deployed and used, keeping our data safe, our client information protected and eliminating the possibility of any open AI searches being discoverable
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Pros
Clio
  • Provides an interface with NextChapter Bankruptcy.
  • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
  • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
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Filevine
  • Customization - you can easily add sections and fields
  • Workato and Zapier integration works well - we can connect Filevine to a multitude of other platforms and services
  • Texting and faxing is available across the entire platform
  • Integration with Vinesign for e-signature completion
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Cons
Clio
  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.
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Filevine
  • I think the new update on contact cards needs to be a little more simpler, I love that they added the extension portion, but it's just a bit clunky and too big. It also take longer to load.
  • I think that Filevine doesn't need to log you out every day, when I log it it give me the option to remember device for 180 days, sometimes im in the middle of editing a document in Filevine and it signs me out.
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Likelihood to Renew
Clio
We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
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Filevine
It's worth our investment, we've reached a 75% ROI within the last 3 years, it was not easy but we feel that we succeeded, 75% it was not from one day to the other, it was a huge effort delivered from everyone in our organization and now we're living our dream.
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Usability
Clio
Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
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Filevine
It is very user friendly. I can upload documents and ask questions like any AI tool, but it is secure and not published publicly for client confidentiality reasons. I think it is helpful for quickly reviewing files for next steps and what has been done on the case. It is less helpful for legal advice because of hallucination concerns, although I haven't attempted to have it cite to case law
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Support Rating
Clio
When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
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Filevine
Their live video chat support is a good resource, but often the problem cannot be resolved through this chat, and then promises to have someone follow up are almost always dropped. Filevine fails to make corrections for glitches or missing basic functions.
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Implementation Rating
Clio
No answers on this topic
Filevine
Filevine charged a lot for implementation, both directly to Filevine and their partners, but they failed to deliver on what was promised
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Alternatives Considered
Clio
We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
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Filevine
I have not used any other system before and I cannot imagine myself using any other one. I am used to the layout and overall whole design of Filevine so I hope I don't have to switch to a different system any time soon or ever in the coming future
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Return on Investment
Clio
  • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
  • More accessible from more places. I was able to continue working during a two week trip to the beach.
  • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
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Filevine
  • Tracking Settlements for each month and improved accountability and incentivized more settlements for the firm by 40%
  • Helping track expenses and reduced costs by 10%
  • Helped the firm generate better reviews by helping keep clients up to date improving client retention rate by 20%
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ScreenShots