Clockwise vs. CoSchedule Marketing Suite vs. MutualMind (discontinued)

This is great for Operations people who need to parse through many calendars at once when scheduling meetings, even if the rest of the organization isn't using it. Clockwise does not allow you to put meetings on other people's calendars, though, or find times for meetings that you aren't in, so keep that in mind. It has still been a life-saver for me. Clockwise isn't great for scheduling client meetings due to the fact that it automatically places emojis in the names of the meetings, and there are other little branding things that are impossible to remove even on paid plans. I tended to just find time for the meetings in Clockwise and then move back to Google Calendar to schedule them

Incentivized

CoSchedule is great for businesses or agencies who need an overview of all their marketing efforts, and who want to establish collaboration between multiple departments. The calendar view is one of the best we've worked with and makes it easy to see exactly what's happening. There is some slight clunkiness when it comes to admin-related tasks, and a few things aren't easy to find, but there's great support.

Incentivized

• Dedicates travel time for any offsite meetings.
• Dedicates personal "breather" time built into your schedule.
• Allows for collaboration meetings across departments.

Incentivized

• Best time to post is great at updating to when we get the most engagement by platform
• Requeue tool to slate out additional posts for a given piece of content is a huge time saver
• Aggregate analytics tool shows us a peek across our posts on a given platform that's actually easier to read than the platform itself

Incentivized

• MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.

• Sometimes I am unable to remove the "travel time" slot booked on my calendar for offsite meetings. It's a bit glitchy and reappears after deleting.

Incentivized

• The platform seems sluggish as of late, likely as a result of the robust amount of data we are entering and the number of filters we're creating.
• Social media scheduling exists, but we do run into publishing errors more often then we'd like.
• Task templates when updated are not retroactive, so when you create projects for an entire year and then change a template, you need to go back and change them manually.

Incentivized

• MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.

Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)

It doesn't have a dark mode, which is not fun. There is no Month or Year view which isn't great, only day or week. It's hard to get used to and the flexible meetings aren't as intuitive as they claim to be/should be. This is great for scheduling, but in terms of functioning as a calendar, it's not my go-to choice. The JOIN button for the upcoming virtual meeting is nice, though. Clockwise would have gotten a nine if I could schedule meetings on other people's calendars or remove my availability from the equation when scheduling meetings that I won't be in

Incentivized

The interface is very intuitive, from setting up social profiles, to posting, to tags, to optimizing for best day/time to post. It's super easy to scan the aggregate analytics. The calendar is very easy to grok at a glance, and the more advanced functionality is intuitive to set up.

Incentivized

As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.

During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.

The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.

I didn't have to use their official support, but I can say that they put out a lot of content online to help users. Their YouTube page has quite an array of tutorial videos explaining how things work and how to get the most out of their tools. If you're struggling, before picking up a phone or blasting off an email, try searching for your problem on YouTube or their forums.

Incentivized

MutualMind has always been quick to address any issues or questions we have.

Not really...MutualMind was very professional and helped with all stages of our setup and implementation.

Clockwise has additional features/bells and whistles that the others do not. For example, the travel time feature if you are booking meetings that you need to drive to and from. Also booking across teams, rather than having to enter each individual manually

Incentivized

CoSchedule provides collaborative planning of projects. The calendar view is very well designed. Meetings and tasks can be scheduled and tracked easily. Whatever is being done, no matter how big the task/project is, it gives a bird-eye view of everything. Additionally, it also integrated very well with WordPress. Their customer service team is also very helpful.

Incentivized

As mentioned before, Radian6 and Sysomos Heartbeat.

• Time savings.
• Time management.
• Lower stress levels - preventing burn out.

Incentivized

• It has saved me about 1 hour per day to keep things organized from Asana to WordPress.
• By not having a functioning Google Doc import feature, it costs me about 30 minutes for each blog post to copy paste all the content, images, etc.
• By bundling too many features into their plans, many of which we don't use (e.g. social media scheduling), we lose a little ROI because we are not using the full feature set. We use and prefer Buffer for social media, so when CoSchedule raised their price $40+ per month on features we would not be using, that hurt.

Incentivized

• By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.