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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score7.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Pricing
    Close CRMDropbox
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Offerings
    Pricing Offerings
    Close CRMDropbox
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Community Pulse
    Close CRMDropbox
    Considered Both Products
    Close
    No answer on this topic
    Dropbox
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    1271 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    1067 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    1264 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    857 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    992 Answers
    Features
    Close CRMDropbox
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Dropbox
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    Dropbox
    -
    Ratings
    Customer data management / contact management8.08 Ratings00 Ratings
    Workflow management7.78 Ratings00 Ratings
    Territory management8.01 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Interaction tracking8.38 Ratings00 Ratings
    Channel / partner relationship management9.73 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Dropbox
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    Dropbox
    -
    Ratings
    Case management8.03 Ratings00 Ratings
    Call center management7.45 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Dropbox
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    Dropbox
    -
    Ratings
    Lead management8.76 Ratings00 Ratings
    Email marketing9.35 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Dropbox
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    Dropbox
    -
    Ratings
    Task management8.35 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting5.45 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Dropbox
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    Dropbox
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization8.06 Ratings00 Ratings
    Customizable reports4.44 Ratings00 Ratings
    Customization
    Comparison of Customization features of Close CRM and Dropbox
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    Dropbox
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    Scripting environment8.03 Ratings00 Ratings
    API for custom integration6.47 Ratings00 Ratings
    Security
    Comparison of Security features of Close CRM and Dropbox
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    Dropbox
    -
    Ratings
    Single sign-on capability8.03 Ratings00 Ratings
    Role-based user permissions8.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Dropbox
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    Dropbox
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Dropbox
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    Dropbox
    -
    Ratings
    Marketing automation6.44 Ratings00 Ratings
    Platform
    Comparison of Platform features of Close CRM and Dropbox
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    Dropbox
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Close CRM and Dropbox
    Feature
    Close CRM
    -
    Ratings
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Versioning00 Ratings8.21140 Ratings
    Video files00 Ratings7.21118 Ratings
    Audio files00 Ratings7.71014 Ratings
    Document collaboration00 Ratings8.01190 Ratings
    Access control00 Ratings8.11266 Ratings
    File search00 Ratings7.21312 Ratings
    Device sync00 Ratings7.91259 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Close CRM and Dropbox
    Feature
    Close CRM
    -
    Ratings
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    User and role management00 Ratings7.41157 Ratings
    File organization00 Ratings8.51279 Ratings
    Device management00 Ratings8.11138 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Close CRM and Dropbox
    Feature
    Close CRM
    -
    Ratings
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Performance00 Ratings7.91275 Ratings
    Reliability00 Ratings8.21283 Ratings
    Storage Reports00 Ratings7.5978 Ratings
    Best Alternatives
    Close CRMDropbox
    Small Businesses
    Salesflare
    Score10 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Close CRMDropbox
    Likelihood to Recommend
    9.3
    (8 ratings)
    8.5
    (1404 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (44 ratings)
    Usability
    8.7
    (3 ratings)
    8.5
    (543 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (9 ratings)
    Support Rating
    9.3
    (3 ratings)
    7.2
    (40 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Close CRMDropbox
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Likelihood to Renew
    Close
    No answers on this topic
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Reliability and Availability
    Close
    No answers on this topic
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Performance
    Close
    No answers on this topic
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    In-Person Training
    Close
    No answers on this topic
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Online Training
    Close
    No answers on this topic
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Implementation Rating
    Close
    No answers on this topic
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Contract Terms and Pricing Model
    Close
    No answers on this topic
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Scalability
    Close
    No answers on this topic
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Professional Services
    Close
    No answers on this topic
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.