Cloudera Data Science Workbench (discontinued) vs. PG Forsta HX Platform

Organizations which already implemented on-premise Hadoop based Cloudera Data Platform (CDH) for their Big Data warehouse architecture will definitely get more value from seamless integration of Cloudera Data Science Workbench (CDSW) with their existing CDH Platform. However, for organizations with hybrid (cloud and on-premise) data platform without prior implementation of CDH, implementing CDSW can be a challenge technically and financially.

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They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex

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• One single IDE (browser based application) that makes Scala, R, Python integrated under one tool
• For larger organizations/teams, it lets you be self reliant
• As it sits on your cluster, it has very easy access of all the data on the HDFS
• Linking with Github is a very good way to keep the code versions intact

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• Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
• Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
• Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.

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• Installation is difficult.
• Upgrades are difficult.
• Licensing options are not flexible.

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• Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
• Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
• Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.

From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product

Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.

Cloudera Data Science Workbench has excellence online resources support such as documentation and examples. On top of that the enterprise license also comes with SLA on opening a ticket to Cloudera Services and support for complaint handling and troubleshooting by email or through a phone call. On top of that it also offers additional paid training services.

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The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.

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Should let the professionals handle implementation, don't have only the operations team at your company do it.

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Both the tools have similar features and have made it pretty easy to install/deploy/use. Depending on your existing platform (Cloudera vs. Azure) you need to pick the Workbench. Another observation is that Cloudera has better support where you can get feedback on your questions pretty fast (unlike MS). As its a new product, I expect MS to be more efficient in handling customers questions.

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Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.

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• Paid off for demonstration purposes.

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• I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
• I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.

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