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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudPay

    Score9 out of 10
    N/ACloudPay is a payroll management tool designed specifically for organizations that have an international workforce. They offer payroll automation services, an earned wage access platform as well as global treasury services to ensure any employee no matter their location gets the money they have earned.N/A

    SurePayroll By Paychex

    Score2 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    CloudPaySurePayroll By Paychex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudPaySurePayroll By Paychex
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CloudPaySurePayroll By Paychex
    Considered Both Products
    CloudPay
    Chose CloudPay
    It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It …
    Incentivized
    Paychex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    56%
    Implementation went as expected
    9 Answers
    Features
    CloudPaySurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of CloudPay and SurePayroll By Paychex
    Feature
    CloudPay
    -
    Ratings
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation00 Ratings2.516 Ratings
    Support for external payroll vendors00 Ratings1.012 Ratings
    Off-cycle/On-Demand payment00 Ratings1.09 Ratings
    Benefit plan administration00 Ratings1.27 Ratings
    Direct deposit files00 Ratings1.213 Ratings
    Salary revision and increment management00 Ratings1.212 Ratings
    Reimbursement management00 Ratings1.210 Ratings
    Best Alternatives
    CloudPaySurePayroll By Paychex
    Small Businesses
    No answers on this topic
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    APS
    Score6 out of 10
    Enterprises
    No answers on this topic
    ADP Streamline Payroll
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudPaySurePayroll By Paychex
    Likelihood to Recommend
    8.0
    (5 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CloudPaySurePayroll By Paychex
    Likelihood to Recommend
    CloudPay
    In my organization, we have replaced all paperwork with this software, for the case of payroll, treasury, or on-demand payment. And from the backend, we have requested to enhance the feature like deductions and reimbursements. So in this way, it comes as a single tool to automate the whole payroll process. Which can be accessed, stored, update, and monitored from anywhere. So the whole organization and communications seem just to be a click away. Since we have switched to the cloud pay for payroll management, a lot of finance things are still there which need to be integrated with this system to make everything intact and altogether but cloud pay, as of now, do not have room to accommodate, and that's an issue to us, as a manager. So it's a request and suggestion as well to consider other finance-related things and try to fit in the same application, I know it's a big ask, but can be tried.
    Incentivized
    Read full review
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Pros
    CloudPay
    • Global Payroll Basic
    • Earned Wage Access
    • Global Treasury Service
    • Payroll Efficiency Index
    Read full review
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Cons
    CloudPay
    • Fees
    • Tech support
    • Size restraints
    Incentivized
    Read full review
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Likelihood to Renew
    CloudPay
    No answers on this topic
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    CloudPay
    No answers on this topic
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Support Rating
    CloudPay
    No answers on this topic
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    Online Training
    CloudPay
    No answers on this topic
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Implementation Rating
    CloudPay
    No answers on this topic
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Alternatives Considered
    CloudPay
    It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It integrates your payment procedures with a global cash flow solution that ensures the timely payments to regulate authorities like your employees, local authorities or to the third parties.
    Read full review
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    CloudPay
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Professional Services
    CloudPay
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Return on Investment
    CloudPay
    • The positive impact is, a lot of manual work is automated now, which is saving a lot of time and man-hours.
    • Requests and demands can be accessed, monitored, and raised anytime from anywhere. So a lot of dependencies have been resolved.
    • Human resources and all finance is been integrated which is resulting in less work at the desk.
    Incentivized
    Read full review
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    ScreenShots

    CloudPay Screenshots

    Screenshot of A screenshot of the Calendar tool within CloudPay that keeps track of all of payroll activities across all locations.