What users are saying about
6 Ratings
34 Ratings
6 Ratings
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Score 7.8 out of 100
34 Ratings
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Score 4.4 out of 100

Feature Set Ratings

  • CloudPay ranks higher in 1 feature set: Payroll Management

Payroll Management

8.3

CloudPay

83%
3.4

SurePayroll

34%
CloudPay ranks higher in 7/7 features

Pay calculation

9.2
92%
5 Ratings
4.8
48%
12 Ratings

Support for external payroll vendors

7.4
74%
5 Ratings
3.2
32%
8 Ratings

Off-cycle/On-Demand payment

8.2
82%
5 Ratings
2.4
24%
5 Ratings

Benefit plan administration

8.0
80%
5 Ratings
4.2
42%
5 Ratings

Direct deposit files

8.4
84%
5 Ratings
4.0
40%
11 Ratings

Salary revision and increment management

8.6
86%
5 Ratings
2.8
28%
10 Ratings

Reimbursement management

8.0
80%
5 Ratings
2.5
25%
8 Ratings

Attribute Ratings

  • CloudPay is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CloudPay

80%
5 Ratings
2.1

SurePayroll

21%
22 Ratings

Likelihood to Renew

CloudPay

N/A
0 Ratings
9.0

SurePayroll

90%
1 Rating

Support Rating

CloudPay

N/A
0 Ratings
9.2

SurePayroll

92%
5 Ratings

Likelihood to Recommend

CloudPay

In my organization, we have replaced all paperwork with this software, for the case of payroll, treasury, or on-demand payment. And from the backend, we have requested to enhance the feature like deductions and reimbursements. So in this way, it comes as a single tool to automate the whole payroll process. Which can be accessed, stored, update, and monitored from anywhere. So the whole organization and communications seem just to be a click away. Since we have switched to the cloud pay for payroll management, a lot of finance things are still there which need to be integrated with this system to make everything intact and altogether but cloud pay, as of now, do not have room to accommodate, and that's an issue to us, as a manager. So it's a request and suggestion as well to consider other finance-related things and try to fit in the same application, I know it's a big ask, but can be tried.
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Paychex, Inc.

We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
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Pros

CloudPay

  • Global Payroll Basic
  • Earned Wage Access
  • Global Treasury Service
  • Payroll Efficiency Index
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Paychex, Inc.

  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
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Cons

CloudPay

  • Fees
  • Tech support
  • Size restraints
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Paychex, Inc.

  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
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Pricing Details

CloudPay

Starting Price

Editions & Modules

CloudPay editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SurePayroll

    Starting Price

    Editions & Modules

    SurePayroll editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      CloudPay

      No answers on this topic

      Paychex, Inc.

      The service works well and the price is worth it.
      Read full review

      Support Rating

      CloudPay

      No answers on this topic

      Paychex, Inc.

      SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
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      Alternatives Considered

      CloudPay

      It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It integrates your payment procedures with a global cash flow solution that ensures the timely payments to regulate authorities like your employees, local authorities or to the third parties.
      Read full review

      Paychex, Inc.

      SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
      Read full review

      Return on Investment

      CloudPay

      • The positive impact is, a lot of manual work is automated now, which is saving a lot of time and man-hours.
      • Requests and demands can be accessed, monitored, and raised anytime from anywhere. So a lot of dependencies have been resolved.
      • Human resources and all finance is been integrated which is resulting in less work at the desk.
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      Paychex, Inc.

      • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
      • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
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      Screenshots

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