What users are saying about
4 Ratings
26 Ratings
4 Ratings
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Score 8.8 out of 100
26 Ratings
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Score 8 out of 100

Likelihood to Recommend

CloudPay

It is well suited for companies with remote employees looking for high-tech, modern, and automated payroll services. With CloudPay it is not a problem to manage employee payroll in different countries. It gives good compliance and insights to improve payment processes and contribute to the overall growth of the company.
Anonymous | TrustRadius Reviewer

SurePayroll

We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CloudPay
8.6
SurePayroll
8.5
Pay calculation
CloudPay
8.5
SurePayroll
9.1
Support for external payroll vendors
CloudPay
8.5
SurePayroll
8.5
Off-cycle/On-Demand payment
CloudPay
8.5
SurePayroll
5.1
Benefit plan administration
CloudPay
7.5
SurePayroll
9.2
Direct deposit files
CloudPay
9.0
SurePayroll
9.3
Salary revision and increment management
CloudPay
9.0
SurePayroll
9.4
Reimbursement management
CloudPay
9.5
SurePayroll
8.8

Pros

CloudPay

  • Creating employees payroll.
  • Drafting leave timelines.
Eric Walker | TrustRadius Reviewer

SurePayroll

  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
Coby Pfaff | TrustRadius Reviewer

Cons

CloudPay

  • I have not experienced any area that needs to be improved.
Eric Walker | TrustRadius Reviewer

SurePayroll

  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
Rob Siders | TrustRadius Reviewer

Likelihood to Renew

CloudPay

No score
No answers yet
No answers on this topic

SurePayroll

SurePayroll 9.0
Based on 1 answer
The service works well and the price is worth it.
Daniel Lieber | TrustRadius Reviewer

Support Rating

CloudPay

No score
No answers yet
No answers on this topic

SurePayroll

SurePayroll 9.2
Based on 5 answers
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CloudPay

This is the payroll management platform that I have come across since I joined our organization. It has delivered excellent results on payroll and finance management. It has full impact in our financial development and has offered fast ROI on our organization performance. In consideration of payroll management software, I would totally recommend CloudPay.
Eric Walker | TrustRadius Reviewer

SurePayroll

SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
Anonymous | TrustRadius Reviewer

Return on Investment

CloudPay

  • It supports our financial plans.
  • It has quick ROI.
Eric Walker | TrustRadius Reviewer

SurePayroll

  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CloudPay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SurePayroll

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CloudPay
9.0
SurePayroll
7.7

Likelihood to Renew

CloudPay
SurePayroll
9.0

Support Rating

CloudPay
SurePayroll
9.2

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