What users are saying about
4 Ratings
4 Ratings
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Score 8.8 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

CloudPay

It is well suited for companies with remote employees looking for high-tech, modern, and automated payroll services. With CloudPay it is not a problem to manage employee payroll in different countries. It gives good compliance and insights to improve payment processes and contribute to the overall growth of the company.
Anonymous | TrustRadius Reviewer

UKG Dimensions

Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CloudPay
8.6
UKG Dimensions
Pay calculation
CloudPay
8.5
UKG Dimensions
Support for external payroll vendors
CloudPay
8.5
UKG Dimensions
Off-cycle/On-Demand payment
CloudPay
8.5
UKG Dimensions
Benefit plan administration
CloudPay
7.5
UKG Dimensions
Direct deposit files
CloudPay
9.0
UKG Dimensions
Salary revision and increment management
CloudPay
9.0
UKG Dimensions
Reimbursement management
CloudPay
9.5
UKG Dimensions

Pros

CloudPay

  • Creating employees payroll.
  • Drafting leave timelines.
Eric Walker | TrustRadius Reviewer

UKG Dimensions

  • Customer Service
  • Integration options
  • Staying Current with trends
Aaron Ward | TrustRadius Reviewer

Cons

CloudPay

  • I have not experienced any area that needs to be improved.
Eric Walker | TrustRadius Reviewer

UKG Dimensions

  • The application is sometimes slow to load and digest changes
  • The interface is not as intuitive for a new user and requires some time spent in tutorials
  • The compliance regulations don't seem to always be the most current for our location/industry and sometimes require verification.
Anonymous | TrustRadius Reviewer

Support Rating

CloudPay

No score
No answers yet
No answers on this topic

UKG Dimensions

UKG Dimensions 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Alternatives Considered

CloudPay

This is the payroll management platform that I have come across since I joined our organization. It has delivered excellent results on payroll and finance management. It has full impact in our financial development and has offered fast ROI on our organization performance. In consideration of payroll management software, I would totally recommend CloudPay.
Eric Walker | TrustRadius Reviewer

UKG Dimensions

It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.
Anonymous | TrustRadius Reviewer

Return on Investment

CloudPay

  • It supports our financial plans.
  • It has quick ROI.
Eric Walker | TrustRadius Reviewer

UKG Dimensions

  • TOTALLY Eliminated paper timesheets & Time Off Requests
  • Assisted with Grant Fund Tracking
Aaron Ward | TrustRadius Reviewer

Screenshots

Pricing Details

CloudPay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Dimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

CloudPay
9.0
UKG Dimensions
7.9

Support Rating

CloudPay
UKG Dimensions
7.0

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